Originally Posted by Cleveland Plasma
All extended warranties are nothing more than insurance policies. No extended warranty does there own work, they would call a tv repair center in your area and dispatch them for service. A person would really have to live in a remote area not to get "in home" service.
Remote may be a relative term. The version of the CPS terms & conditions that I read online, which may not be current because I couldn't find it on their own web site, specified 60 miles. Beyond that, the TV had to be shipped at their expense.
The CPS site returns a list that includes both authorized and unauthorized service centers so it isn't much help. However, my TV is in northwestern Wisconsin, and nothing on the CPS list is within 60 miles. My investigation of Mack wasn't any more encouraging.