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CPS or Mack - does it matter? - Page 22

post #631 of 884
Quote:
Originally Posted by Clint S. View Post

As you love to say: "Yeah, right." You're a helpful one aren't you.

Yes right! As I do know....

I'll give you a hint on a few brands who have said it in one way or another. And another hint, there is more than just one reason. It can be either one of two reasons, or even both depending upon the manufacturer.


Several amplifier manufacturers that make external power amplifiers have stated not to use them. And they have given their reasons why mostly in phone calls and emails, and in rare cases in their owners manuals. As far as I'm aware of, this is not something that any manufacturer of a receiver has ever said though. And one manufacturer, Earthquake Sound, has even told people that using one could even cause damage their Cinénova amps under certain conditions, and that they could even tell by inspecting it if that was the case, and that if it was they also would not cover repairing it under warranty. Emotiva is another brand, that on some occasions, has also told people a surge protector or a power conditioner is not recommended to be used. There are other amplifier manufacturers that have said it also.




You spend a ton of time on-line, so it should be easy for you to research it....
post #632 of 884
Frankly, I'm not interested. This isn't some elementary school classroom, and condescending attitudes are appreciated by no one (which you and some others unfortunately seem to have in abundance). This is not the thread for it anyway. I've been using surge suppressors since the mid 1970's on high end A/V equipment and I don't plan to stop anytime soon.

Another one added to the ignore list.

Quote:
Originally Posted by Johnla View Post

Yes right! As I do know....

I'll give you a hint on a few brands who have said it in one way or another. And another hint, there is more than just one reason. It can be either one of two reasons, or even both depending upon the manufacturer.


Several amplifier manufacturers that make external power amplifiers have stated not to use them. And they have given their reasons why mostly in phone calls and emails, and in rare cases in their owners manuals. As far as I'm aware of, this is not something that any manufacturer of a receiver has ever said though. And one manufacturer, Earthquake Sound, has even told people that using one could even cause damage their Cinénova amps under certain conditions, and that they could even tell by inspecting it if that was the case, and that if it was they also would not cover repairing it under warranty. Emotiva is another brand, that on some occasions, has also told people a surge protector or a power conditioner is not recommended to be used. There are other amplifier manufacturers that have said it also.




You spend a ton of time on-line, so it should be easy for you to research it....
post #633 of 884
Quote:
Originally Posted by Clint S. View Post

Frankly, I'm not interested. This isn't some elementary school classroom, and condescending attitudes are appreciated by no one (which you and some others unfortunately seem to have in abundance). This is not the thread for it anyway. I've been using surge suppressors since the mid 1970's on high end A/V equipment and I don't plan to stop anytime soon.

Another one added to the ignore list.

I'm with you on this one, Clint. After all, this equipment costs thousands of dollars. Investing a couple of hundreds is just wise.

"Penny wise, pound foolish."
post #634 of 884
Hi everyone,
I have a question about the MACK warranty.

On Buydig.com I found a warranty for 3 years on TV's up to $1450 in-home service.
Catalog #: MKLCDGR1450 MFG Part #: 1083
Very good price on the warranty.

To the question at hand.
Do I need to purchase the warranty within 30 days or not?!
Because the BuyDig.com website states the following when looking up the 3 year MACK warranty (#1083)

"NOTE: When this warranty is not purchased together with the TV for which it is intended it will be valid only if purchased at least 90 days before the expiration of the original manufacturer's warranty (usually within 9 months of original purchase but in the case of a refurbished TV carrying only a 90-day warranty, purchase of TV and warranty must be made simultaneously)."

Now this statement makes me believe that I have 9 months to think about purchasing the warranty and as long as I purchase it within the first 9 months I would be covered.

Is this true?!
post #635 of 884
Am I to understand that a TV service contract from Mack is nontransferable? This is what the FAQ at Mack's website insinuates. I have a TV to sale and I absolutely need this warranty to get a return on the TV.

I checked CPS for comparison and they make no distinction, claiming their service plans are 100% transferable.

Sigh.
post #636 of 884
Quote:
Originally Posted by vinnie97 View Post

Am I to understand that a TV service contract from Mack is nontransferable? This is what the FAQ at Mack's website insinuates. I have a TV to sale and I absolutely need this warranty to get a return on the TV.

"TRANSFERS DO NOT APPLY TO TELEVISION SETS" doesn't look like insinuation at all, it looks pretty cut and dry
post #637 of 884
That's what I gathered...I was just hoping against all hopes for a glimmer of good news.
post #638 of 884
Quote:
Originally Posted by Johnla View Post

Yes right! As I do know....

I'll give you a hint on a few brands who have said it in one way or another. And another hint, there is more than just one reason. It can be either one of two reasons, or even both depending upon the manufacturer.


Several amplifier manufacturers that make external power amplifiers have stated not to use them. And they have given their reasons why mostly in phone calls and emails, and in rare cases in their owners manuals. As far as I'm aware of, this is not something that any manufacturer of a receiver has ever said though. And one manufacturer, Earthquake Sound, has even told people that using one could even cause damage their Cinénova amps under certain conditions, and that they could even tell by inspecting it if that was the case, and that if it was they also would not cover repairing it under warranty. Emotiva is another brand, that on some occasions, has also told people a surge protector or a power conditioner is not recommended to be used. There are other amplifier manufacturers that have said it also.




You spend a ton of time on-line, so it should be easy for you to research it....

Oh goody a game...

I think I am going to start posting replies like Johnla. Everytime I see someone posting a question on this forum I am just going to respond "You should look it up. I could tell you but I wont. Let me give you a hint, and that hint is there is an answer to your question and people know it but they dont want to tell you. The answer is easily available, I know it myself. You should look it up." Then everyone will admire me for my cleverness.
post #639 of 884
Why does the mack cam website make me belive that I am going to have to ship my tv to NJ to get a repair done?
post #640 of 884
Quote:
Originally Posted by emmapeel159 View Post

Oh goody a game...

I think I am going to start posting replies like Johnla. Everytime I see someone posting a question on this forum I am just going to respond "You should look it up. I could tell you but I wont. Let me give you a hint, and that hint is there is an answer to your question and people know it but they dont want to tell you. The answer is easily available, I know it myself. You should look it up." Then everyone will admire me for my cleverness.

Hee hee. That's one of the reasons he's on my ignore list.
post #641 of 884
Quote:
Originally Posted by emmapeel159 View Post

Why does the mack cam website make me belive that I am going to have to ship my tv to NJ to get a repair done?

In home service. If the panel can be fixed it is fixed. If the panel is shot, Mack for some reason has the unit shipped to themselfs for the last say. ( They pick up the freight charge )
post #642 of 884
Quote:
Originally Posted by Clint S. View Post

Hee hee. That's one of the reasons he's on my ignore list.

And yet you laugh and replied to his post referring to me, so it seems you don't want to totally ignore me.
post #643 of 884
So, I've spent the last hour reading all 20-some pages of this thread and it's been extremely helpful, but I still wanted to get some clarification.

I buy a LCD TV (Brand New) from an Ebay store, can I still purchase EW? I'm assuming so, because the retailer was pushing hard to sell me his EW, which I believe is CPS. But his price for 3 yr EW was $299, which I thought was pretty high. My TV cost $2100.
post #644 of 884
My Panny 58" 850U is almost 9 months old. I narrowed my extended warranty company between Mack and DTV Express. Adorama has a great Mack price for my plasma. Adorama has a very good rating at resellerratings also. Mack had a B- on Better Business Bureau, DTV Express has an A rating. I think I may try DTV Express. Anyone else used DTV Express?
post #645 of 884
Quote:
Originally Posted by jephyboy View Post

So, I've spent the last hour reading all 20-some pages of this thread and it's been extremely helpful, but I still wanted to get some clarification.

I buy a LCD TV (Brand New) from an Ebay store, can I still purchase EW? I'm assuming so, because the retailer was pushing hard to sell me his EW, which I believe is CPS. But his price for 3 yr EW was $299, which I thought was pretty high. My TV cost $2100.

I believe you should have no problem purchasing a EW, as long as it comes with a valid manufacturer warranty (> 90 days). Just make sure that you obtain a dated invoice from the seller, and be sure to purchase your EW within 30 days of the invoice date. Now I agree with you that $299 is too expensive for a 3 year, $2100 EW. I got a Mack 3-year EW for the same price, except it covers TVs up to $7500.
post #646 of 884
Quote:
Originally Posted by jephyboy View Post

So, I've spent the last hour reading all 20-some pages of this thread and it's been extremely helpful, but I still wanted to get some clarification.

I buy a LCD TV (Brand New) from an Ebay store, can I still purchase EW? I'm assuming so, because the retailer was pushing hard to sell me his EW, which I believe is CPS. But his price for 3 yr EW was $299, which I thought was pretty high. My TV cost $2100.

Yeah that's WAY too expensive. The CPS 3 year EW for my Kuro NE was only $140 ($2500 and under).
post #647 of 884
I think I've decided to go with CPS. Any good suggestion on where to get the most competitive pricing? Thanks!
post #648 of 884
Quote:
Originally Posted by galin View Post

I believe you should have no problem purchasing a EW, as long as it comes with a valid manufacturer warranty (> 90 days). Just make sure that you obtain a dated invoice from the seller, and be sure to purchase your EW within 30 days of the invoice date. Now I agree with you that $299 is too expensive for a 3 year, $2100 EW. I got a Mack 3-year EW for the same price, except it covers TVs up to $7500.

Just an FYI...Mack no longer requires purchasing their warranty within the first 30 days of purchase. Starting this year, you have up until the last 90 days of the original purchase date to purchase a warranty.

I know this because I already have a Mack warranty on my Panny 50PZ85U and will purchase one for my Elite 111FD next year (when the money situatuation is a bit better ). I contacted Mack and they were very gracious and helpful!
post #649 of 884
^^^ Correct

Quote:
Originally Posted by jephyboy View Post

I think I've decided to go with CPS. Any good suggestion on where to get the most competitive pricing? Thanks!

Sure
post #650 of 884
I am going to buy a Panasonic TC-P46G10 from Newegg. They offer an extended warranty but after reading all of these posts it is obvious to go with CPS or Mack.
Based out of the Atlanta area, which one is better? The TV is the 46" model and is $1279.
Also, do I have to buy the warranty within 90 days because it is an on line merchant?

Thanks
post #651 of 884
Does anyone know if you can you get a CPS warranty on monitors from Ebay?
post #652 of 884
^^^ Do they at least have a 30 day warranty? Are you buying from a company that can provide an invoice, and not from a person that can not?
post #653 of 884
Quote:
Originally Posted by Cleveland Plasma View Post

^^^ Do they at least have a 30 day warranty?

Yes.

Quote:


Are you buying from a company that can provide an invoice, and not from a person that can not?

The Ebay "invoice" is not enough? It's actually a company with a website, but all I got was the Ebay transaction/Item # email.
Thanks.
post #654 of 884
This is a big misconception, e-bay is not a reseller of products. An E-Bay invoice means nothing That is why a invoice from the company is needed. When we sell on E-bay a invoice from us is e-mailed.
post #655 of 884
Quote:
Originally Posted by Cleveland Plasma View Post

This is a big misconception, e-bay is not a reseller of products.

Yeah I knew that.

Quote:


An E-Bay invoice means nothing That is why a invoice from the company is needed. When we sell on E-bay a invoice from us is e-mailed.

So you're saying that if they would send me an invoice I could get a CPS warranty on it?

Reason I'm curious about this is Square Trade gives EW's on Ebay purchases, and I was wondering if CPS did.
Thanks.
post #656 of 884
I have a question about these EWs when it comes to some of these avr where the manufacture doesn't warranty the product unless bought from an authorized dealer.

I'm looking at buying a Pioneer Elite SC-05 but since the good deals are only from unauthorized dealers the Pioneer warranty is no good.

But now it looks like I couldn't even get a Mack warranty to cover it because it never had the manufacture's warranty in the first place.

Is there a fix for this?
post #657 of 884
Quote:
Originally Posted by Cleveland Plasma View Post

This is a big misconception, e-bay is not a reseller of products.

Yeah I knew that.

Quote:


An E-Bay invoice means nothing That is why a invoice from the company is needed. When we sell on E-bay a invoice from us is e-mailed.

So you're saying that if they would send me an invoice I could get a CPS warranty on it?

Reason I'm curious about this is Square Trade gives EW's on Ebay purchases, and I was wondering if CPS did.
Thanks.
post #658 of 884
Quote:
Originally Posted by vettett15 View Post

I have a question about these EWs when it comes to some of these avr where the manufacture doesn't warranty the product unless bought from an authorized dealer.

I'm looking at buying a Pioneer Elite SC-05 but since the good deals are only from unauthorized dealers the Pioneer warranty is no good.

But now it looks like I couldn't even get a Mack warranty to cover it because it never had the manufacture's warranty in the first place.

Is there a fix for this?

Pioneer will warranty the product in most cases as the warranty is regulated by the US government. Visit www.ftc.gov
post #659 of 884
Quote:
Originally Posted by Cleveland Plasma View Post

Pioneer will warranty the product in most cases as the warranty is regulated by the US government. Visit www.ftc.gov

Is there anything definitive on this? Denon still proudly proclaims that they will screw you out of warranty coverage if you buy from someone they don't like:

http://www.usa.denon.com/Warranty.asp
post #660 of 884
What Denon has posted for authorized dealers, is really no different from what Pioneer has posted also.
Same pretty much goes for Onkyo/Integra, Yamaha and MANY other brands as well.

http://pioneerusa.com/PUSA/FindStore...ternet+Dealers

Yes, according to the FTC they may have to honor a warranty even if you do buy from a unathorized source.
But it also may require you to fight for it and maybe even bring them to court in order to get it.
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