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Still can't play GTA4? It's your PS3, Says Rockstar

post #1 of 57
5/9/08 at 5:02pm
Thread Starter 
Quote:


123 Being the owner of a 60 GB PS3 that just happens to not play GTA4 has made for a stressful week and a half. I am a sufferer of the dreaded instant freeze, meaning I haven't been able to play more than 20 seconds of GTA4 and have tried every fix there is, including the patch. Calling Rockstar, Take-Two, and Sony (and not getting any concrete answers), and watching everyone on my friends list play GTA4 while I play another game of Warhawk has been trying. Now Rockstar has finally sent me a reply that addresses the 60 GB PS3 issue:

"Thank you for your patience while we continue to work to resolve this hardware-related issue. We have provided your information to Sony, and they will be contacting you directly to assist in the repair and/or replacement of your PLAYSTATION 3 console.

Once again, we sincerely apologize for any inconvenience this has caused. Please provide us with your mailing address and shirt size at your earliest convenience, as we would like to send you something as a token of our appreciation for your patience with this matter.

Rockstar Games"

Since most of us with this problem are WELL outside of our warranty, exactly how much money will it cost us to play GTA4?

http://www.n4g.com/ps3/News-143930.aspx
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post #2 of 57
5/9/08 at 5:09pm
Quote:


Please provide us with your mailing address and shirt size at your earliest convenience, as we would like to send you something as a token of our appreciation for your patience with this matter.

can I get one also? LOL!
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post #3 of 57
5/9/08 at 5:14pm
Thread Starter 
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Originally Posted by William Mapstone View Post

can I get one also? LOL!

I got an 80 gig I want the shirt also.
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post #4 of 57
5/9/08 at 5:15pm
no shirt for you if GTA4 works for you!
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post #5 of 57
5/9/08 at 5:17pm
Thread Starter 
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Originally Posted by William Mapstone View Post

no shirt for you if GTA4 works for you!

I will figure somthing out I am getting that da*n shirt
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post #6 of 57
5/9/08 at 8:42pm
Screw the shirt, I'd rather have a functioning game.

BTW I'm 20 hours in with a launch 60g and never froze.
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post #7 of 57
5/9/08 at 9:05pm
Quote:
Originally Posted by mboojigga View Post

http://www.n4g.com/ps3/News-143930.aspx


Ugh! I saw this on the PS3 forum..... I don't want them messing with my 60 GB. I have old PS1 and PS2 games that my son and I play.....
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post #8 of 57
5/9/08 at 9:11pm
so where do we have to sign up? i still cannot play on my 60, and my 40 still wont connect to hame provider (but at least doesn't freeze)..

I know my 40 gig is at least internet enabled cause someone is inviting me to online games (that i cannot connect too)
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post #9 of 57
5/9/08 at 9:58pm
From gmail today:
--------------------------------------------------------------------------
Subject
GTA4 has locked up my 60gb PS3 approx. 50 times since Monday night when the g...

Discussion Thread
Response (James)09/05/2008 12.50 PM
Hello

Unfortunately we are only technical support, please go to rockstargames.com and look for the mouthoff link
Customer (brent parsons)09/05/2008 01.56 AM
James, I know you dont personally see any of the profits this game has made
but please tell whoever it is thats swimming around in $500 million since
release to pay attention to the guys that provided that
oh-so-lovely-moneybath.

Thanks.
--------------------------------------------------------------------------

ROFL Maybe I can get a free shirt too?
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post #10 of 57
5/10/08 at 6:38am
i had no problem what so ever on my 80 gig
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post #11 of 57
5/10/08 at 9:17am
Seriously though, could it really be a hardware issue? As I have played way over a dozen different games for countless hours with no issues like GTA4 is giving me... what make GTA4 so special?LOL!
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post #12 of 57
5/10/08 at 12:17pm
Great.

I wonder how many "defective" consoles are out there? I haven't had a single problem until GTA. Maybe they can't find the cause and assume it is on our side.
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post #13 of 57
5/10/08 at 1:09pm
Quote:
Originally Posted by William Mapstone View Post

Seriously though, could it really be a hardware issue? As I have played way over a dozen different games for countless hours with no issues like GTA4 is giving me... what make GTA4 so special?LOL!

Maybe Rockstar has found there is an issue with certain PS3s but can't divulge or else it would sour their relationship with Sony? Why else haven't we got a straight answer?

I uhnno
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post #14 of 57
5/10/08 at 1:13pm
Its a EVIL Game and you should not support this garbage , so it is for your own good, maybe someone upstairs is helping you.
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post #15 of 57
5/10/08 at 1:19pm
Wonderful, an "act of God" damaged my PS3. There goes my warranty.
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post #16 of 57
5/10/08 at 1:21pm
Quote:
Originally Posted by Kingram View Post

Its a EVIL Game and you should not support this garbage , so it is for your own good, maybe someone upstairs is helping you.

And I shall strike down upon thee with greeeeeeaaat vengeance and furious grammar those who who would attempt to typo and misspell my brothers.
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post #17 of 57
5/10/08 at 3:39pm
Quote:
Originally Posted by Kingram View Post

Its a EVIL Game and you should not support this garbage , so it is for your own good, maybe someone upstairs is helping you.

Your grammar is EVIL.
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post #18 of 57
5/10/08 at 3:40pm
Quote:
Originally Posted by Scotty L View Post

And I shall strike down upon thee with greeeeeeaaat vengeance and furious grammar those who who would attempt to typo and misspell my brothers.

*******


that is all.
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post #19 of 57
5/10/08 at 3:59pm
That's what I get for copy & pasting from two different websites, someone lmk when Firefox has a grammar checker lol
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post #20 of 57
5/10/08 at 4:16pm
Quote:
Seriously though, could it really be a hardware issue? As I have played way over a dozen different games for countless hours with no issues like GTA4 is giving me... what make GTA4 so special?

It happened with the PS2. When Sony made certain revision changes from the launch PS2 a few games failed to play correctly on the new models. At the time I seem to remember Taito being the most publicly peeved about it.

Looks like we may have a reverse situation here. Though it doesn't sound like a revision fault to me.
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post #21 of 57
5/10/08 at 6:23pm
I am very thankful that my 60gb is working fine! Knock on wood...
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post #22 of 57
5/11/08 at 8:24am
Quote:
Originally Posted by Kingram View Post

Its a EVIL Game and you should not support this garbage , so it is for your own good, maybe someone upstairs is helping you.

fail.
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post #23 of 57
5/11/08 at 8:26am
I called Sony this morning. I spoke to the initial CSR and then was transferred to one that deals with GTA4 issues. This second guy acknowledged that they originally thought that it was a hardware issue, but now they don't think that is the case.....go figure. He said that both Sony and Rockstar are working on it.

He also read his little script that they are receiving extremely few calls on the issue. If the patch did not help your issues, then give Sony a call and tell them. They will record your serial number and build date. Since I had already done Rockstar's 12 step program, or those that I can do before the game repeatedly froze up, he didn't have any other suggestions.

He told me to keep an eye on their web site and Rockstar's and that they would e-mail me with info.
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post #24 of 57
5/11/08 at 1:34pm
What ever happened to that guy who supposedly works for Rockstar that described what the problem was a couple days after launch (like that Thursday) and that a patch was in the works. Then, the patch is released and it did not address the problem he described, rather something else. Has he been debunked or something?
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post #25 of 57
5/11/08 at 1:49pm
Quote:
Originally Posted by Scotty L View Post

someone lmk when Firefox has a grammar checker lol

Safari does grammar checking, at least on the Mac. It's built right in to the OS.
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post #26 of 57
5/11/08 at 6:39pm
Never had a problem on my 40gb!
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post #27 of 57
5/11/08 at 7:32pm
Man, I've emailed Rockstar 4 times now, and have only received 1 response: the dreaded 12-step BS form email.

I'm going to call Sony tomorrow, since GTA4 is still unplayable on my 60gig. Looks like i may need to send it in... what a bunch of messed up BS!! Every other game plays fine.
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post #28 of 57
5/12/08 at 6:52am
Quote:
Originally Posted by rgdigital View Post

Man, I've emailed Rockstar 4 times now, and have only received 1 response: the dreaded 12-step BS form email.

I'm going to call Sony tomorrow, since GTA4 is still unplayable on my 60gig. Looks like i may need to send it in... what a bunch of messed up BS!! Every other game plays fine.

Let me know if they want you to send it in. The guy I spoke with certainly didn't say anything about sending it in. Indeed, he denied that it is a hardware problem and specifically said it is the game.
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post #29 of 57
5/12/08 at 8:57am
Guys this all sucks, sorry to hear it.
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post #30 of 57
5/12/08 at 9:04am
I'm about 10% through the game playing it on my 60GB PS3. It locked up on me once before the update. Otherwise, no problems.
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