Emprex HD-3202 VGA / Flashing problem - help

I have had an HD3202 for about a year now barely used it and now want to use it as a VGA monitor for a computer I have. I have hooked it up to 2 separate completely different computers and I get an intermittent flashing, it seems randomly every 5 - 45 second it blinks off then a second or 2 later comes back on. I can't figure it out I wrote Emprex support and they told me to put it at 1024x768 at 60hz which i think it is at. It has one HDMI port so I guess it's the older model.

Any suggestions on why its doing this?? and more importantly how to stop it?

Occasionally real quick I will see the "Out of Range" message appear but very rarley.
Thanks,
Tom

Dear Customer,

After viewing the photos, the setup is correct, I don't see anything wrong with the TV setting.

Have you try use a different PC to connect to the TV and will it show the same result?

Tech Support

----- Original Message -----
From:
To: Emprex
Sent: Monday, July 28, 2008 10:46 PM
Subject: {Spam?ºÃ¼s§i«H} Re: Emprex HD-32" LCD TV



OK I took 3 pictures please let me know if this is what you wanted

Thanks in advance!!!
----- Original Message -----
From: Emprex
To:
Sent: Wednesday, July 09, 2008 8:39 AM
Subject: RE: Emprex HD-32" LCD TV


Dear Customer,

Are you able to use a digital camera to take the photo and sent them by
email?

Otherwise, you might need to sent the TV to our service center for service.

Tech Support

----- Original Message -----
From:
To: Emprex
Sent: Wednesday, July 09, 2008 12:55 AM
Subject: {Spam?ºÃ¼s§i«H} RE: Emprex HD-32" LCD TV


I am using vga to vga.......

How do u want me to send you photos, I am well aware that this is not rocket science... Please advise..

Thanks
Tom


--------------------------------------------------------------------------------
From: Emprex
Sent: Tuesday, July 08, 2008 8:55 AM
To:
Subject: Re: Emprex HD-32" LCD TV


Dear Customer,

Are you using the VGA to VGA or to HDMI?

Can you sent me photos regarding for the VGA menu setup on the TV and the display resolution on the
PC?

Tech Support


----- Original Message -----
From:
To: Emprex
Sent: Monday, July 07, 2008 9:56 PM
Subject: {Spam?ºÃ¼s§i«H} Re: Emprex HD-32" LCD TV


Hi,

Well I have followed your steps and for some reason the Sun Computer causes your
monitor to as I describe flash randomly. Do you have any firmware updates that
could fix the problem?? It's not just the Sun Microsystems computer but it's the
main one that does the flickering though...

Any other ideas??

Thanks in advance!!!
----- Original Message -----
From: Emprex
To:
Sent: Tuesday, June 10, 2008 9:17 AM
Subject: Re: Emprex HD-32" LCD TV


Dear Cistomer,

Try not to adjust anything under the PC, just leave the display setting as 1024 x 768 at 60Hz.

Then, go to the PC's option under the TV's menu, and change the resolution to 1280 x 768 and then change back to 1024 x 768.
Make sure to press OK to confirm the change.


Tech Support

----- Original Message -----
From:
To: Emprex
Sent: Monday, June 09, 2008 9:45 PM
Subject: {Spam?ºÃ¼s§i«H} Re: Emprex HD-32" LCD TV


What is the display resolution you set under the display properties?

1024 x 768 is what I usually use... I have tried ALL your options under PC and done everything
from auto adjust to manually setting them, I have also swapped the VGA cable for a new one SAME
thing... Since I have gooked 2 different computers to your monitor and I get the exact thing
I really think it's your TV going wacked out. I also get periodically the "Out of Range" bubble
will pop up for a second and the dissappear.

What is the display resolution you set under the TV?

Same as above!

----- Original Message -----
From: Emprex
To:
Sent: Monday, June 09, 2008 9:22 AM
Subject: Re: Emprex HD-32" LCD TV


Dear Customer,

What is the display resolution you set under the display properties?

What is the display resolution you set under the TV?


Tech Support

----- Original Message -----
From:
To: Emprex
Sent: Friday, June 06, 2008 10:47 PM
Subject: {Spam?ºÃ¼s§i«H} Re: Emprex HD-32" LCD TV


Hi,

I'm not sure what revision I have and yes it is an HD-3202 the serial number is

C7XXXX09 - 1442

I tried the settings you told me and the monitor will still flash, sometimes it even says out of range for
just a brief moment. I'm not sure what that is about...

Do you have any other ideas??

I have had 2 seperate completely different computer hooked up and it does the same
exact thing.

Thanks in advance!!!
----- Original Message -----
From: Emprex
To:
Sent: Friday, June 06, 2008 9:00 AM
Subject: Emprex HD-32" LCD TV


Dear Customer,

Please provide the model number for the TV.

Regarding the VGA setup, please try 1024x768 60Hz resolution.
If you have another monitor connected, make sure you are using the clone or dual mode.
If you are using dual mode, make sure you change the TV's resolution, not the other monitor's resolution.


*If you have our first version of HD-3202 model, please check under the Menu - Setup for PC resolution,
make sure the PC matches TV's setting.


Technical Support
Email: tech_us@emprex.com
Phone: 510 657-3956 ext 321
Office Hour: 9:00am - 5:00pm
Office Date: Mon - Fri