The Official Pioneer 9G Elite KURO Owner's Discussion Thread - Page 138

PP - Being of a minority voice...i still insist that Pioneer is and has been the best company that we represent (out of 25) in the service industry. They will bend over backwards to take care of a legit complaint. AGAIN, the local Pioneer servicenter is your first line of defense/representation to getting problems resolved before u complain to customer service.
If any of you forum Pioneer/Elite owners ARE having on-going probs (passed the 30day customary exchange period)...contact us...let's see if we can run interference and get your situation solved.
thanks,
alan levens
audio video designs
cc,tx 78411
361 8577236
alanl715@aol.com

That pretty much sums it up.

I admit the "acting" is a bit shoddy...but I would give it a 3.5/5.

For video quality I would give it 5/5.

It was as good as the last Indiana Jones that's for sure - and it is MARVEL.

Here is the movie poster...

Oh god, all you had to say was "Nicholas Cage movie...." What happened to that guy?? You see Wickerman? Yeeesh

After repeated calls and email, including links to this forum and the U tube video, I am getting a replacement monitor delivered next week at no charge.

For 6K (including the ext 5 yr warranty), there should not be any flaws in a 9G product.

The techs at Tweeters are suppose to test the set before delivery since I live 200 miles from the store. Hopefully, I will not get another buzzing monitor since I sure love the PQ!

I appreciate all the forum members describing and detailing their experiences with the monitor. It gives a reference source to help resolve grievances with vendors.

Glad you're getting some resolution. Best of luck with the replacement.

I've had my set for 5 weeks now. I have never heard any buzz coming from the set. I didn't run any break in disk. I just started to enjoy the TV. The only thing I did was set the screen saver as suggested in the manual. I love this set.

I have been a lurker on this forum for a long time and find the information here very valuable. I plan on purchasing a 151 soon but am concerned about the buzzing issue. The reason that I am posting today is to tell you about an interesting experience I had today. My wife and I were out shopping this afternoon and went into high end video store because of an add in the local newpaper in which they were having pioneer special event with pioneer reps in attendance. Well, there were 3 pioneer reps, one of which was from Japan and spoke little english. The interesting part of the story is when I asked then about the buzzing issue. The two american reps got very defensive about it, saying the they had never heard of the problem and that it doesn't exist. They got to the point where they started arguing with me, telling me that if there is a buzz that the cause is the home electrical system not the tv. When I told them that it was a known issue and was talked about frequently on the AVS forum, they told me to stop coming here as the only people that visit this forum are complainers that don't know what they are talking about. There was no way that they were going to acknowledge that a problem exists. This episode won't keep me from buying a Pio, but the company should at least admit that this is an issue and find a fix. Deny, deny is what politicians do not reputable companys.

Unfortunately, that story probably won't surprise anyone here.

P.S. Welcome to the thread. Lurk no more!

I swear I am tempted to buy a plane ticket and fly out to one of you 151 owners that say you have a totally silent set. It's like a bigfoot sighting to me, I am not sure I will ever believe one exists without seeing/hearing it myself. I just went to a couple stores and while I could not hear any buzz above the noise in the store on the 111 I could hear it coming from their 151.

Jpcortese,
That is exactly what I would expect and have experienced. My only conclusion is that they know about the buzzing issue (how could they not) and it is simply in the company's best interest to deny it.

Would an outboard processor help this, or exacerbate it?

Hi jp,
Next time it comes up, you might want to point out to those reps that "panel buzzing" is addressed in the 151 manual on pg. 129 in the troubleshooting section. So it officially exists in the 151 reference document.
It says: Issue-Panel sounds/noises. -Some sounds are appropriate for Plasma technology. Examples: fan motor noise, electrical circuit humming, glass panel buzzing, etc.
I have a 151 and it's extremely quiet. Only when putting your ear close to the rear of my panel can you hear anything at all. I have also heard of others whose buzzing was excessive, who have successfully dealt with this issue with Pioneer and I've heard some report what you have. Denying that the condition exists makes no sense but I'm far from convinced that the problem is out of hand.

If you're asking whether an external processor would improve the picture from something like a cable or satellite box, the answer is probably yes. But every factor is a variable here so trying it in a particular system is the only way to know for sure.

It's not just the picture quality that bugs me, though it does seem to be a real shame to waste the tuner in a $6000 television. It's also the inflexibility and annoying one-size-fits-all behavior of the service provider boxes that probably bothers me more. In that Comcast box I had, for example, there was no way to delete/bypass channels I didn't want (which is probably about half of what Comcast offers...), nor could I get around all their gaudy menus and ads. I'd used CableCards for years and was spoiled by the speed and simplicity of that approach.

FWIW, I now use a TiVo S3 as my tuner, with dual CableCards. I find the picture & performance satisfactory and run it directly to the Kuro, with no secondary processing. (Many find, incidentally, external processing of TV signals rather quirky and problematic if they use HDMI conenctions. You can get slow channel changes and drop-outs with resolution changes.)

Sounds like the reps that were at Robert's shoot-out. Did one of the reps look like they were in there late 30's and balding?

Well, since there hasn't been any AVS-approved dealers contacting me about the purchase of an Elite model via my thread so far (perhaps they think I am not being serious. Oh, well...their loss)...it looks like is going to be a local dealer I've known since the early 90s (I spent thousands at his business in the past...tons of LDs, Pioneer LD players, etc.) who's going to get my business.
I juts got back from his place checking out the Elite KURO 50 and 60 inchers...my, oh my...am fast falling for the 60" (Pro-151FD? )!

Oh, yes...I also went to check the Pios and Panasonic plasmas at Best Buy's Magnolia Center--what a joke them folks are; devoid of common sense and, according to their manager, they can only demo with either "Cars" or a hip-hop concert (argh! hate that lousy noise; it ain't music! ) on Blu Ray--period. No Olympic games or any other video source! What a bunch of morons. And their advertised so-called "discounted" prices are anything but; SMRP that's what they are.

Anyway, wish you the best with your set and hope it gets fixed to your complete satisfaction...

-THTS

website that sells better quality cloth for cleaning.

http://www.avsforum.com/avs-vb/showt...4#post14403244

That's the same attitude I have known Pioneer to exhibit in public from way back when...one that finally caused me to stay away from buying ANY of their products ever since the fiasco with an LDS-94 laser disc player (finally went for an LDS-2 top of the line single disc player monster instead): elitist to a fault, and argumentative. Time doesn't seem to have made any difference!
A far as Pioneer being a "reputable" company, well...I'll withold judgment until am proved otherwise. And God help them if they continue offending AVS members...the most knowledgeable of consumers out there. That's why Pioneer fear us!

Anyhow, spite of stupid attitudes towards consumers Pioneer reps still seem bent on displaying..and like you, am also planning to buy an Elite 60" TV set...

-THTS

I was wondering the same thing. I believe another was from Japan also.

Thanks man. Get the 151FD, you won't regret it,

And Pioneer knows we will buy their Kuros for they are the only game in town...for now! Let them enjoy it... for now. What they do not seem to realize is that as soon as a more reputable company matches the performance of the Kuros and actually listens to and understands it customer base, Kuro customers will abandon this ship in droves and never look back. I believe this will happen relatively soon.

+1

They could be correct about it being a problem in that home. I have noticed the power supply on my laptop buzzes in some homes and not in others. I wonder if it could be caused by a bad power factor within a home. It is not a common occurance, but it does happen about once every other month or so.

Man I can't wait to order my set. I'm going to order probably Monday. Reason I'm waiting is because I have to get other things in order around here and I don't need a big box and TV taking up space when it wont being going on the wall right away. I'm just about done with that immediate area (living room) so now it's time to jump in.

Ok question. I'm going to wall mount the 151 but on that same wall I plan to install shelves and have my components on those. No more entertainment centers or racks. Everything on the wall. Would there be any issues regarding the Pioneer being on the wall with the components? I'm assuming no but better safe than sorry.



Would a power conditioner help that? Also is there a problem with plugging these sets into one of those surge protectors?

Pioneer is becoming Onkyo... SORRY, SORRY, I just had to say that...!!

Love my set, and to the gentleman that said he'd fly to come listen to my set not buzzing I'll glady take him up on his offer. There is a slight buzz, but can't hear it unless I put my ear to the panel.

I totally understand those who have the buzz and it's definitely not acceptable.

Those 2 reps, I would love to be in their tiny heads for a split second: do they think we are stupid?? Because their behavior implies nothing else. I mean how can they say those things with a straight face? Idiots...

all i know is AVS influences more people then pioneer reps could ever dream of.

I agree.

Without AVS, I would've gotten a Panny plasma.
With AVS, I broke the bank and got the 111FD!!!

Thats exactly what I thought when I read that post.
It reminded me of the slightly balding guy you are talking about from the shootout.
He was trying to tell you that the reason the 6020 can hit the black levels it does was because they took away all of the settings and hard coded the DRE, Blk LvL, ACL, Gamma, etc.
He kept saying "its the same substrate".

I was thinking, Man this guy is argueing about something he has no clue about.
I would bet that he didn't even know that the settings were gone in the first place before you brought it up.
I guess product knowledge is not a requirement with his job.

If this is the case would a power conditioner be the way to fight it?
I have heard of a few people trying power conditioners but had no luck. maybe they were not the better power conditioners.

Ummm...power factor issues? You mean wild swings (up/down) in voltage levels? If that's the case then call your Electric Power Utility company and ask them to check voltage at the service meter and make corrections (usually calling for a voltage boost beyond the feed point at the substation's voltage regulating equipment and from which the power lines feeding our homes are sourced from; rarely voltage bucking, but it does happen occasionally ).

I used to work for a public Electric Power Utility (retired last August after 38 years of slave work there ) in the Power Supply Department...Substation Division (was a Substation Operator), and other than experiencing low voltage problems (below what is dictated by law: residential single phase 110-120 volts service) on a few occasions since 1972 the other problems occurred when the entire Western power grid's frequency deteriorated to below 60 Hz. after losing couple of 500 KV transmission lines from Northwest states a few years ago; there were many "brownouts" and total "blackouts" that lasted from a few minutes to several hours.

Actually, we all should have some means to tightly regulate our homes' voltage to assure steady, rock-solid voltage levels--it can be done but the cost is very high-- so the next best solution is to install one them new power surge protectors that are placed next to the AC breaker box; with these installed the ENTIRE home's electrical service is protected....

-THTS

I have a Panamax 5400 voltage regulator. On the display I can see Volts In/Out. My power stays constant at 119-121v even when the AC or pool pump kicks in. No buzz on the set, unless you put your ear close to the screen and a bright white pic is displayed. Tried it without the Panamax, still no buzz.

My electrician said there isn't much voltage variation in our area so I'd be safe without the Panamax.

How about ground loops, could they cause buzzing???