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Does this receiver performance seem bad to you? Help!

post #1 of 4
Thread Starter 
Hi all!

I just bought an Integra DSR 4.8 receiver. It's pretty new in their line-up, and I have one of their older ones (DSR 7.3), which I like.

After using this new receiver for awhile, I found the following to be true - do you think these are acceptible? This is just a simple, 2-channel receiver with a CD/DVD player in it (not HD, just regular SD).

1. Source and volume knobs are wobbly/off-center. They are fixed firmly, but aren't perfectly centered.

2. If you use the pass-through HDMI (or any video source), you can't listen to the radio at the same time; it's only one source-set at a time.

3. The fan in it is pretty loud, and is on ALL THE TIME. In my previous receiver, the fan almost never came on.

4. The DVD tray can take up to *10* seconds to eject, even if nothing at all is happening on the receiver.

5. If you press the "eject" button on the unit, but then switch to the radio (before the tray ejects), the radio will say "Waiting..." for up to 5 seconds before the radio goes on. This happens even though the tray never eventually ejects.

6. The user interface, both onscreen and on the face of the unit, seems to react slightly slowly to user input when switching between sources... like it is trying to do too much processing and has to finish up the last thing before going on to the next.

... so I've never experienced this kind of pokey behavior from any receiver, especially not one with a reasonably good name like Integra.

I'd like to bring it back, but there's nothing "broken" about it - it just behaves like an underpowered processor with too much to do. I suspect they used very low grade hardware in it.

Comments? Suggestions?

- Tim
post #2 of 4
Thread Starter 
*Bump!* :-)
post #3 of 4
It sounds awful. And defective, based on the poor assembly and especially the fan behavior.

I always make sure I can return an item for any reason at all before I buy. This is fairly common among retailers.

In your shoes I wouldn't hesitate a second to get a refund and look for something else.

(Personally, I avoid integrated components on the general principle that separates only kill themselves, not each other.)
post #4 of 4
Thread Starter 
Quote:
Originally Posted by rdclark View Post

It sounds awful. And defective, based on the poor assembly and especially the fan behavior.

I always make sure I can return an item for any reason at all before I buy. This is fairly common among retailers.

In your shoes I wouldn't hesitate a second to get a refund and look for something else.

(Personally, I avoid integrated components on the general principle that separates only kill themselves, not each other.)

Yeah, it is sucky; the shop I got it from is a good place (locally owned and operated, helpful salespeople), but they're small and they do the 15% restocking fee thing. Hopefully they will waive that once I tell them my woes... we'll see - they sell some very expensive boutique companies, as well as some less expensive stuff, and I'm on the low end for them.

I'd get separates too, on the same philosophy as you, except that I just don't have the space for it.

Thanks for your support!

- Tim
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