Originally Posted by JonStatt
Does the firmware update feature "do anything" for anyone else?
I am in the same situation as you. When I check for firmware updates nothing at all happens. It seems that some players have some issues.
I am a users in a danish forum regarding the BD50, and some here in DK have problems while others are working.
When it is working the player should confirm that the firmware is up-to-date (if that's the case), that a new firmware is available, or return an error message if it is not connected to the internet.
My major concern is that when this is not working then maybe BD-Live is not working either. I haven't got a BD-Live disc to test with yet.
I have tried to open a case with Panasonic Customer Support here in Denmark, but they don't know anything about the BD50, and they don't seem to understand the problem even though I have talked with them 3 times in the last couple of days.
So I urge anyone reading this to contact their local Panasonic Customer Support, as I have urged the danish users with this problem to contact the danish Panasonic Support.
Hopefully that way the problem will get the attention it deserves.