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The Official Sony BDP-S350 Owners Thread - Page 224

post #6691 of 6745
Does anyone know if the newly released firmware Version 26 for the BDP-S350 is infected with cinavia?
post #6692 of 6745
Thanks, but I have tried that and it doesnt work. I just keep getting a message saying "This operation currently prohibited". Is there anything else I need to do, to get this function activated?
post #6693 of 6745
Quote:
Originally Posted by andytee1881 View Post

Thanks, but I have tried that and it doesnt work. I just keep getting a message saying "This operation currently prohibited". Is there anything else I need to do, to get this function activated?

Keep in mind that the movie studio can enable or disable features in the menu programming even if your player supports them. It is possible that you are playing a title where the studio has disabled this feature for the title (resulting in the "this operation is currently prohibited" message). Try a couple of additional titles to see if it works elsewhere.
post #6694 of 6745
Yeah, thats the answer. Just played Australia and both the slo mo and frame advance work perfectly. Thanks for your help and the info, didnt know diffferent studios had different playability perameters. Thanks Again.
post #6695 of 6745
Quote:
Originally Posted by Rich86 View Post

Does anyone know if the newly released firmware Version 26 for the BDP-S350 is infected with cinavia?

quote from the Sony website support forum in response to a question I asked:

Re: BDP-S350, 550 & 1000ES firmware

Postby Mod_Sony_ACS_K52S » Thu Jun 28, 2012 5:06 pm
Hello, If you are asking if we omit disclosure of features, no we do not.

please review the update for the BDP-S390 as an example
http://esupport.sony.com/US/p/swu-downl ... group_id=5

If cinavia is included in a firmware update it will feature this notation:
Note: This update includes Cinavia™ content protection technology. Information about Cinavia technology is provided at the Cinavia Online Consumer Information Center at: http://www.cinavia.com.
the BDP350 firmware Version:026 does not include the Cinavia update.
post #6696 of 6745
Good to know, thanks. I was forced into an update because of Blu-ray playback problems and wondered if the latest firmware had this bug. Unfortunate that all new players will be forced to include this. mad.gif
post #6697 of 6745
Quote:
Originally Posted by Rich86 View Post


Option 1 - try cleaning the player. open the drawer, use a can of compressed air and blow it into the opening, moving it around (trying to blow the dust out). Use a long handled q-tip and denatured alcohol to clean the laser lens and hub assembly area. use the compressed air again to ensure any alcohol residue has evaporated.

Option 2 - since you have an extended warranty - take it in and have it serviced. you paid for that warranty - you deserve to have BestBuy fix the player! Tell them you need a loner player in the meantime. if you plead your case and wave your 3 year old under their noses with a disney title in hand . . they might help you out . . :-) If they still refuse, can't you buy a player and return it within 30 days?

If it was me, I'd make them give your player a thorough going over to make sure it is working perfectly. If they cannot fix it, they will probably replace it.

Well I tried option 1, several times, and got nothing. I also purchased a BluRay cleaning disc...which loaded only once, and did nothing.

I tried option 1.5, and took it apart to see if I could clean access the lens better...and it was way too much.

So I tried option two just this week...and the player was good for an exchange instead of trying to fix it. I have to say, I really, really loved the look of the S350. The great thing is, they gave me a new BDP-S590...but used the exchange price for the S790...so I actually was able to get the new extended warrenty AND $100 bucks back on a gift card. I almost went for the S790, but figured the dual HDMI wasn't necessary for me...and the 100 bucks was. (since I need to buy a new external hard drive...again!).

Not a bad deal, I suppose.
post #6698 of 6745
Quote:
Originally Posted by tlbauerle View Post

Well I tried option 1, several times, and got nothing. I also purchased a BluRay cleaning disc...which loaded only once, and did nothing.
I tried option 1.5, and took it apart to see if I could clean access the lens better...and it was way too much.
So I tried option two just this week...and the player was good for an exchange instead of trying to fix it. I have to say, I really, really loved the look of the S350. The great thing is, they gave me a new BDP-S590...but used the exchange price for the S790...so I actually was able to get the new extended warrenty AND $100 bucks back on a gift card. I almost went for the S790, but figured the dual HDMI wasn't necessary for me...and the 100 bucks was. (since I need to buy a new external hard drive...again!).
Not a bad deal, I suppose.

Sounds like you made out quite well. The S350 is a fine machine, but the S590 has quite a few additional capabilities (3D & streaming) which you might use someday. The only negative thing is the S590 also has cinavia incorporated into the firmware, which will limit your ability to play cinavia infected titles from other than the original commercially produced version. But if all you play is store bought original blu-ray and dvd titles, you should not run into a problem.
post #6699 of 6745
I downloaded the latest firmware update for the S350/S550 & burned it to a CD-R following Sony's instructions exactly (Windows 7 Pro/64).
http://esupport.sony.com/US/perl/support-info.pl?template_id=1&info_id=605
I have now installed firmware 026 on both my S350 & S550 with no problems and they both work fine.
I also did some testing and can confirm the players have remained free of cinavia as promised by Sony tech support.
Quote:
Originally Posted by Rich86 View Post

quote from the Sony website support forum in response to a question I asked:
Re: BDP-S350, 550 & 1000ES firmware
Postby Mod_Sony_ACS_K52S » Thu Jun 28, 2012 5:06 pm
Hello, If you are asking if we omit disclosure of features, no we do not.
please review the update for the BDP-S390 as an example
http://esupport.sony.com/US/p/swu-downl ... group_id=5
If cinavia is included in a firmware update it will feature this notation:
Note: This update includes Cinavia™ content protection technology. Information about Cinavia technology is provided at the Cinavia Online Consumer Information Center at: http://www.cinavia.com.
the BDP350 firmware Version:026 does not include the Cinavia update.

Edited by Rich86 - 8/5/12 at 11:14pm
post #6700 of 6745

Sony BDPS350 resume after powering off ?

I have been able to resume play where I left off with DVD's after powering off, but cannot seem to do it with Blu rays. Is this not possible with the BDPS350? Please help.
post #6701 of 6745
I expect you will find that most blu-ray players will not "resume" a blu-ray title once powered off - it's not unique to the S350.
post #6702 of 6745
Maybe this has something to do with the blu-ray itself. I've had a few ask if I wanted to continue from where I left off or start from the beginning. I watch a lot of Disney titles with my grand daughter, and they seem to do this.
post #6703 of 6745
Quote:
Originally Posted by Larry Hoffman View Post

Maybe this has something to do with the blu-ray itself. I've had a few ask if I wanted to continue from where I left off or start from the beginning. I watch a lot of Disney titles with my grand daughter, and they seem to do this.

I recall that also, but did not think it happened once the player was powered off. I'll have to try a title or 2 and see.
post #6704 of 6745

dvd-audio

I have the Sony 350 Blu-Ray. I was thinking of getting The Doors Perception box will this player play the high rez version on the dvd's or just the 5.1 or dts formats
post #6705 of 6745
Sonys do not support the DVD-Audio format. The best you'll get with a Sony player is the lossy DVD Video layer.
post #6706 of 6745
I moved to a smaller house without cat5, only wifi so my home electronics have not been "jacked in" to the internet for some time. before i would update over the Internet without problems. well today for some reason i had some free time and decided to check if my Sony bps350 had a firmware update (currently v24). I saw. v26 was out so i downloaded the zip, extracted the 2 files and burned to a CD-R. when i placed the CD into the player it recognized it was v26 and proceeded to update. after 10 minutes of the screen flashing from vup to 0/9 over and over i realized somthing was wrong. No button combonation worked to open the drive, no disconnecting power cable combos either. at this point i realized i bricked it and had nothing to lose by opening it up. I didn't have a hole anywhere for a paperclip to release the disc so this is how i got the disc out:

1. unscrewed 2 side screws and 3 rear side screws opens the top panel.
2.flip the bottom 3 tabs with finger and side tab with screwdriver at the same time as a top tab released the front bezel.
3.disconnected the 2 cables crossing over the top of the drive as well as the fan cable.
4.unscrewed 2 small black screws on heatsink side of drive holding bracket, disconnect the red sata cable on the same side.
5.unscrew 4 drive screws holding drive to frame, this releases the drive.
6. with drive in my hand unscrew 4 bottom screws and 2 front/ 2 back (small) screws. this opens up the drive and the disc fell out.
7. put it back together in reverse order

after plugging the unit back in i still got the alternating vup. & 0/9 screens. about 10mins later i then got an error msg on the lcd and the drive opened. I unplugged. the player and plugged it back in. pressed power and it welcomed me with the familiar welcome and wait on the lcd. I checked firmware and still showing v24. this time i plugged it into my router and pc monitor(hdmi) and proceeded to update via the internet.
success! It is now v26

moral of the story, save yourself the headache and update online.
post #6707 of 6745
I have learned that you must follow the instructions from Sony exactly as spelled out for each operating system when creating a firmware update disc.
Look Here:
http://esupport.sony.com/US/perl/support-info.pl?template_id=1&info_id=605
post #6708 of 6745
I had not updated my firmware for my S350 for probably two years and never experienced any problems until I bought X-Men First Class. It refused to recognize the disk so I plugged in and it loaded 9 updates. Since then, approximately a quarter of blu-rays that I play freeze up at some point and I have to skip forward. The disks aren't dirty and play fine on a PS3. Is it possibly to roll back the firmware? Is there something else I can try?

I did plug in a 2GB memory stick, which I never needed before, but that didn't help.

I read somewhere that if I set the player to allow the sound system to decode the audio, it should freeze less, but I believe I have to use the optical input to the sound system and my PC currently uses that. And prior to the updates I loaded, this was never an issue.

Any ideas?
Edited by rockhpi - 1/12/13 at 10:40pm
post #6709 of 6745
Quote:
Originally Posted by rockhpi View Post

I had not updated my firmware for my S350 for probably two years and never experienced any problems until I bought X-Men First Class. It refused to recognize the disk so I plugged in and it loaded 9 updates. Since then, approximately a quarter of blu-rays that I play freeze up at some point and I have to skip forward. The disks aren't dirty and play fine on a PS3. Is it possibly to roll back the firmware? Is there something else I can try?

I did plug in a 2GB memory stick, which I never needed before, but that didn't help.

I read somewhere that if I set the player to allow the sound system to decode the audio, it should freeze less, but I believe I have to use the optical input to the sound system and my PC currently uses that. And prior to the updates I loaded, this was never an issue.

Any ideas?

Do you have the BD Live function enabled? If so, try disabling it.
post #6710 of 6745
It didn't say BD Live but BD Internet Connection under BD/DVD viewing settings - I'm assuming that's the same. Will report back!
post #6711 of 6745
Since this latest update, my copy of Machete no longer works. It played fine before, now that I updated, it freezes up right after the screen that says I may need to update, I goes black and nothing. Is there any way do downgrade, or any other ideas?
post #6712 of 6745
Im trying to watch some movies via the usb in the front port. What format do files need to be in?
post #6713 of 6745
Quote:
Originally Posted by smjbh5 View Post

Im trying to watch some movies via the usb in the front port. What format do files need to be in?

Are you certain you have a Sony BDP-S350? I don't believe this player has a usb front connector. It does have a usb port in back for the BD-Live memory card.
post #6714 of 6745
Quote:
Originally Posted by Rich86 View Post

Are you certain you have a Sony BDP-S350? I don't believe this player has a usb front connector. It does have a usb port in back for the BD-Live memory card.
Sorry meant to post this in the 470 fourm. Too many windows open at the same time
post #6715 of 6745
hi all,

got this bluray player a while back and always used it to play dvd's and sometimes a bluray disc,
but since today i cant play any bluray disc, only dvd's.

it just comes up, after a minute or so, with "cannot playback this disc"

i see that software version 07.1.009 is installed.

anyone experienced this before or got a solution for this?
post #6716 of 6745
I tried to play MAN ON FIRE a few weeks back that I purchased from Amazon.com. It didn't play. The message said " WARNING: This player is not equipped with the latest firmware and is unable to play this disc. Please visit your manufacturer's website and follow their instructions on how to install the firmware on your player. For more information on Blue-ray and firmware updates please visit www.foxbd.com/cs"

I decided not to update the firmware until today. I updated the firmware to .026 which is the latest on Sony's website. It didn't help. It shows the same exact message. Any advice?
post #6717 of 6745
Quote:
Originally Posted by kuttappan View Post

I tried to play MAN ON FIRE a few weeks back that I purchased from Amazon.com. It didn't play. The message said " WARNING: This player is not equipped with the latest firmware and is unable to play this disc. Please visit your manufacturer's website and follow their instructions on how to install the firmware on your player. For more information on Blue-ray and firmware updates please visit www.foxbd.com/cs"

I decided not to update the firmware until today. I updated the firmware to .026 which is the latest on Sony's website. It didn't help. It shows the same exact message. Any advice?

Did you a cold reboot of the player after the update? Did you clear the BD cache? You might also try to do a factory reset. If none of that works, e-mail Sony.
post #6718 of 6745
Hello Marcuslaw,

No I haven't done any of those. How do you do a cold reboot? My player is not connected to the internet and in one of the options It shows do not allow next BD connections. I am not sure how to clear BD CACHE. Any feedback on this is greatly appreciated.
post #6719 of 6745
Quote:
Originally Posted by kuttappan View Post

Hello Marcuslaw,

No I haven't done any of those. How do you do a cold reboot? My player is not connected to the internet and in one of the options It shows do not allow next BD connections. I am not sure how to clear BD CACHE. Any feedback on this is greatly appreciated.

First remove any discs then power down the player. Then disconnect the power cord. Wait a few seconds then plug the cord back in and start up the player. To clear the BD-Live cache, from the main splash screen, scroll over to the film strip icon. Normally when a disc is inserted, a folder icon appears beneath the film icon and its labeled the title of the movie you've inserted. If you scroll above that film icon, a folder appears which I think is called BD Info or something. Click on that folder icon. A message will appear asking if you want to delete disc information. Select yes. This can take a minute so be patient while it's deleting. When it's done, do another reboot then try playing that movie again.
post #6720 of 6745
Hey guys I am wanting to know if one could add video movies to a thumb drive and play them via the USB port on this blu ray player? Can this player do such thing? If it can what video formats does it play via USB. Thanks!!
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