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*Official* Denon AVR 1909/789 Thread - Page 358

post #10711 of 11323
Some owners of older models are having audio drop out issues with Epsodes 2 and 4 of the new Star Wars: The Complete Saga BD just released last week. Denon has released a firmware update to resolve the issue in these models. Although the firmware update will be made available at authorized repair facilities for all models as an "in warranty" repair, regardless of whether actually beyond the 2 year warranty period, the work around is to simply set the Blu Ray player to LPCM, or otherwise "not" bitstream. If you are not experiencing any issues with this BD series, the update is not required.
post #10712 of 11323
Interesting. I was not aware until now that so many folks are having issues with audio drops with Denon AVRs. I just checked my set-up at the usual suspect places on episode IV and I don't get the audio drops at the start of chapter 16 at all. I have a 1909 and a Sammy BD-UP5000 combo player. Pretty amazing given the recent history of audio drop issues with that player and it's latest firmware update with some recent releases and both DTS-HD MA and DDTHD audio.

When I had my firmware updated I did note that my DSP version is higher than any I had seen reported before 45.45 (main is 00.90 and sub is 00.29). Other info out there pointed to 45.43 being the latest DSP for the 1909, but apparently they sneaked another one in there.

Do we know for sure that there will be yet a newer firmware for the 1909/789 or is it possible that they will just flash what I already have now?

Anyhow, I'm not having the issue. I don't know if that is because of the newer DSP I have or my player/AVR combo just isn't affected, or if it is just dumb luck.

I have yet to try any other discs and only opened it up to check IV.

Anyone have a link to definitive comprehensive list of audio/video issue Star Wars disc and time-stamps that folks have ran into? I don't want to have to read all of 3-4 threads dedicated to this.
post #10713 of 11323
Does anyone know/recall when the DSP code for the 1909/789 got updated to 45.45? I'm trying to track that down. I checked the boomy bass thread and there were reports of folks being upgraded to 45.43 back in february of last year then when I updated in November I got 45.45. There are others reporting 45.45 after me but not before. I suspect that it was spring of '10 sometime in may since some other AVRs got a DSP update to deal with 6.1 dts-hd ma issues detected with the golden compass? At least that is what I have read. I suspect that 45.45 is what you need for star wars not to have dropouts since I am not having issues.

Also if there is someone out there that does not have 45.45 or at least 45.43 and runs a Sammy bd-up5000 combo player running the latest code I would be interested I hearing if you have audio issues.
post #10714 of 11323
Quote:
Originally Posted by jdsmoothie View Post

....

Although the firmware update will be made available at authorized repair facilities for all models as an "in warranty" repair, regardless of whether actually beyond the 2 year warranty period, the work around is to simply
...
.

Am I to understand that Denon will treat this as warranty (i.e. no cost) work even though my 1909 is beyond its warranty period?
post #10715 of 11323
Hi all, this is driving me crazy. I thought I knew this receiver pretty well (Denon AVR-1909) but I just can't figure this out, and I'm sure it's something simple and I'm just being stupid.

Got an upcoming Halloween party. I Installed 2 new outdoor speakers on the back deck, got them hooked into Zone 2. I got them working fine, either independently on a separate source or can run them on the same source as inside Zone 1, working great.

But I want to run audio through the receiver during the party, both zones playing either CD or iPod, AND, have the TV silently playing whatever cable channel I choose. If i turn on the receiver and change source to CD (which is what i have my audio source currently connected to), I lose my video feed from the cable DVR. I think I need to re-route the connections or something.

Here's the current setup;

Samsung HD DVR model SMT-H3090 fed by Time Warner Cable.

- DVR connected solely to the Denon via HDMI into HDMI "VCR" port 3.
- HDMI out from Denon's HDMI Monitor OUT port, into HDMI 1 on TV (Sony 55HX729).
- I do have an optical cable patched from the TV into "OPT-1" on the Denon for when I play Xbox. Xbox is connected directly to TV via HDMI.

Works fine obviously until I change the receiver to "CD", then I lose video feed.

In order to both play audio in Zone 1 & 2, as well as have the Cable TV feed viewable at the same time, do I need to re route the HDMI connection from my HD DVR directly to the TV, bypassing the Denon instead of passing through, or is there another way I can get TV video and separate audio simultaneously with this passthrough setup? Any help is greatly appreciated.
post #10716 of 11323
Quote:


DVR connected solely to the Denon via HDMI into HDMI "VCR" port 3.

this is your problem, you can't "mix" HDMI video with other sources. See question #5 in my FAQ: http://batpigworld.com/fadq.html

Quote:


In order to both play audio in Zone 1 & 2, as well as have the Cable TV feed viewable at the same time, do I need to re route the HDMI connection from my HD DVR directly to the TV, bypassing the Denon instead of passing through, or is there another way I can get TV video and separate audio simultaneously with this passthrough setup? Any help is greatly appreciated.

you can either do that (route HDMI video straight to TV) or switch your cable box to component video, which CAN be mixed with other sources using the "Video Select" option.
post #10717 of 11323
Thanks a ton, Batpig, for such a fast reply. I had read through your FAQ a few times (your Denon site is totally awesome & 2nd to none btw) and what you tell me here is what I thought I needed to do. I just wanted to make sure there wasn't something simple I overlooked.

I'll just run HDMI from the cable DVR straight to the TV, seems the easiest to do so as to keep an HDMI feed for HD and I already have optical linked. Batpig, you rock dude.
post #10718 of 11323
Just posted to the Harmony 1100 blog and I thought I should duplicate it here. I also have a avr789 and have programmed the 1100 to work the AVR. BUT, how do I program the 2nd zone capability of the Denon into the 1100. Harmony TA states they do not support 2nd zone ops.
I know u guys have figured this out. Help please.
Thx, Alan
post #10719 of 11323
unfortunately, it's true, they don't "officially" support other zones.

basically, you have two options, both of which involve "learning" from the factory remote:

Option 1) If you want full, independent flexible control over Zone 2, you can create a new device in the Harmony software and "teach" it all the Zone 2 commands from the factory remote.

Option 2) If you don't mind having it integrated into the main Denon AVR device, you can simply "teach" the commands to the already existing device.

I go with Option 2 since my Zone 2 usage is very simple, I only stream music to the backyard and thus only require power on/off and volume up/down, so I just programmed those into my already existing Denon AVR device.
post #10720 of 11323
Is there a QUICK way to increase the center channel sound while watching a program on TV?

Many times the background music is so loud that I can't hear the people speaking
post #10721 of 11323
Quote:
Originally Posted by soundseeker View Post

Am I to understand that Denon will treat this as warranty (i.e. no cost) work even though my 1909 is beyond its warranty period?

I'm wondering the same thing.
post #10722 of 11323
Quote:
Originally Posted by skro View Post

I'm wondering the same thing.

I'm wondering the same thing. I would like to get this fixed, but I just assumed it was too late
post #10723 of 11323
Quote:
Originally Posted by wallstreet123456 View Post

Is there a QUICK way to increase the center channel sound while watching a program on TV?

Many times the background music is so loud that I can't hear the people speaking

you should read the Audyssey section of my FAQ, pay note to the "my surrounds are too loud!" question: http://batpigworld.com/fadq.html#audyssey

the problem is caused by Dynamic EQ... since your 1909/789 model predates the "Reference Level Offset" you should manually trim down the input Source Level for the cable box to -10dB. You will have to turn the volume up a bit more to achieve the same "loudness" but it will tone down the boosting of Dynamic EQ.
post #10724 of 11323
Quote:
Originally Posted by batpig View Post

you should read the Audyssey section of my FAQ, pay note to the "my surrounds are too loud!" question: http://batpigworld.com/fadq.html#audyssey

the problem is caused by Dynamic EQ... since your 1909/789 model predates the "Reference Level Offset" you should manually trim down the input Source Level for the cable box to -10dB. You will have to turn the volume up a bit more to achieve the same "loudness" but it will tone down the boosting of Dynamic EQ.

No cable box, using Tivo which has a cable card.
post #10725 of 11323
so how is the sound getting the receiver? I assume from the optical output of the TV? Regardless, just trim down the Source Level for that input on the receiver.
post #10726 of 11323
That is done on the receiver, correct?
post #10727 of 11323
what part of "ON THE RECEIVER" was unclear?
post #10728 of 11323
Thanks batpig, I will try that this evening, but won't that just turn down everything rather. The center is all that needs to be raised.
post #10729 of 11323
did you read the link I gave you?

Quote:


you should read the Audyssey section of my FAQ, pay note to the "my surrounds are too loud!" question: http://batpigworld.com/fadq.html#audyssey
post #10730 of 11323
Quote:
Originally Posted by soundseeker View Post

Am I to understand that Denon will treat this as warranty (i.e. no cost) work even though my 1909 is beyond its warranty period?

Yup.
post #10731 of 11323
Great news about the out of warranty firmware update.

I assume this update includes all previous firmware fixes over the past few years? Probably a dumb question, but I don't have any idea how AVRs work.

I don't have star wars on BD yet, but if this fix includes all previous fixes (audessy, etc) then I may as well get it fixed now.
post #10732 of 11323
^^
Yes, all firmware updates are cumulative.
post #10733 of 11323
Thanks. I guess I'll give denon a call tomorrow.
post #10734 of 11323
Hey guys I want to connect a turntable to my AVR-789 which obviously doesn't have a phono jack. I assume I will need to either by a turntable and preamp, or buy a turntable with a preamp built in. Any experience out there doing this?
post #10735 of 11323
^^
Either way will work just fine ... simply google phono preamp for several preamp solutions with an older turntable and connect the turntable to the preamp and the preamp to any of the analog audio inputs on the 789.
post #10736 of 11323
Quote:
Originally Posted by batpig View Post

you should read the Audyssey section of my FAQ, pay note to the "my surrounds are too loud!" question: http://batpigworld.com/fadq.html#audyssey

the problem is caused by Dynamic EQ... since your 1909/789 model predates the "Reference Level Offset" you should manually trim down the input Source Level for the cable box to -10dB. You will have to turn the volume up a bit more to achieve the same "loudness" but it will tone down the boosting of Dynamic EQ.

Another issue that may be at play here is the Dolby Digital dialogue offset, which you can't control and is sent by the provider/network. Recently with Comcast I have noticed many shows being broadcast at a -7 or lower offset. This can greatly affect dialogue since it turns it down by that level relative to the other channels. I had difficulty with Terra Nova since it was at -7 had lots of surround music. Fox and ABC seem to be the worse offenders, but I don't know if this is set by the network, the local affiliate or the cable company (or a combination of all of them). Most premium content (that generally sounds fantastic BTW, HBO, Starz etc.) is set at the standard -4. Occasionally I see -0 but not very often (usually with 2.0 content). Every once in a while I see really low numbers like -12 and -14 and those are very troublesome.

I have never messed with my offset since after the firmware update it has sounded fantastic and I generally don't have an issue with hearing dialogue even at low levels and it was not that bad even with the bass bug.

I will be trying the offset this evening and see if that improves things. Too bad I deleted Terra Nova and the OnDemand version is only SD with 2.0 audio. I'm sure there are other things on my DVR that are just as bad. I watched a couple min. of Glee and it sounded horrible, so I assume it had a high offset.
post #10737 of 11323
Just FTI - from what I have read the Star Wars issue was resolved with the f/w update for the 1909 that came out last Spring/Summer. Your DSP should be at 45.45. So what you should end up with is 00.90/00.29/45.45. Anything older will have the audio dropouts and possible DTS bomb.

I am still interested in hearing what other recent updates produce, but my guess is you will get 45.45.

I am now very glad that I was asleep at the wheel early last year when the "boomy bass" bug was discovered. By waiting I was able to kill two birds with one stone and don't have to be without my precious AVR yet again. And I didn't get hit with the Star Wars audio issues either.

Good luck out there. If you haven't done the update, for whatever reason, now is the time since it will be done "free" even out of warranty.
post #10738 of 11323
Quote:
Originally Posted by jdsmoothie View Post

^^
Either way will work just fine ... simply google phono preamp for several preamp solutions with an older turntable and connect the turntable to the preamp and the preamp to any of the analog audio inputs on the 789.

Thanks for the quick reply. One more thing...is a separate preamp a better route in terms of sounds quality or will a new turntable with a preamp built-in be comparable?
post #10739 of 11323
^^
Not sure ... give the guys at NeedleDoctor a call and get their advice as they sell both.
post #10740 of 11323
Hmm... I want to get the firmware update, but I'm wondering how long I can go without my AVR.
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