Originally Posted by DiCecco
I have an Edge for over a year and had no problems with it. Now the last two days when I turn it on it will not lock on and does not respond to the remote. I have to push the reset button in the back and pull the plug. After a few tries I get it to lock on to a signal and the remote starts to work. Today I left it on all day, afraid to turn it off and it is working well. Does anyone have an idea to what is going on with my Edge?
I had that happen with my first unit. I'd had it for a week. It eventually went completely dead and had to be replaced.
Since then, I've been very careful about shutting down the Edge. I don't know for sure if this helps as a preventive measure, but I figure it doesn't hurt to have a shutdown procedure that tries to ensure the unit shuts down in a working state.
Here's what I do: when I shut down, I first shut down the unit that is feeding the Edge. Usually this is one of the component inputs, but sometimes it is the HDMI input or the SV input. Whichever input it is, I shut down the source first, and wait to make sure the Edge is outputting a signal before I turn it off. The way to determine that is to make sure it is sending a blue screen to the TV. If the TV says "no signal," or is there is no blue screen, then the Edge isn't outputting a signal. When no input is active, the output should be blue screen.
If the blue screen doesn't show up after a few seconds, I try switching to another unused input (all input sources should be off by now). Usually, one of them will eventually come up with a blue screen. Then I switch to HDMI 1 on the Edge, make sure it is blue screen, and turn it off.
If none of this works, I go back to the last active input and turn on that input's source unit again, then shut that off again. Usually this finally gets the blue screen output from the Edge to show up, but you may need to experiment with varying procedures until you find one that works.
On rare occasions I've had to shut the Edge off without the blue screen, but I immediately turn it back on again and scroll through the inputs (no sources on) until I get a blue screen.
Also note that if you use only HDMI inputs, the problem may be an HDMI handshake issue, and you might want to experiment with some of the different settings the Edge has to handle that.
And one additional note: I disabled all the auto-shutdown and auto-startup options. I start up and shut down manually every time.
The main point is that I deduced from my first failed unit that allowing the Edge to shut down without its output active was asking for trouble.
I can't guarantee this will help; if your unit is about to fail, it may be too far along in the process for this to save it, if it ever could. But it's certainly worth trying. And use it on the next unit, if you have to replace your current one.