*Official* Denon AVR 2309CI/889 Thread - Page 98

I could do that but since the TV is 1080P and D*is broadcasting the NFL (if they ever settle) in HD and I pay the for a HD feed I prefer to screw with the input and see if I can get it to work. The HDMI sockets are really cheap. I see that there is a mounting screw next to the HDMI socket so I will check and see if this is a plug in to the wire harness or is mounted on a circuit board. Damn cats. Thanks for your help



No luck, I guess the best solution is to call the tv repairman.

After further search it looks like my best bet is to buy a video switch from Monoprice. I hope I can get my Harmony to learn the codes. In the mean time I will reprogram the harmony to input 6 for the Denon and use component video inputs on the TV for D* as you suggest.

I used your suggestion and everything works fine.

Hello,

The other night, I was watching TV (HDMI switched through my AVR-2309CI) and all of a sudden there was a loud, weird sound and then all the audio went dead. Now, I can't get any audio out of the receiver whatsoever (FM tuner, test tones, etc). I tried a microprocessor reset and that did not seem to help. Since it appears that this unit only has a 2-year warranty I guess I am looking at paying for repairs. Has anyone else had their unit repaired by Denon? How much should I be expecting to pay?

Thanks,
Scott

It could be amp failure or simply a fuse that blew. Pop the top and check for a blown fuse that can be replaced.

I checked and I could find 10 fuses. They all looked OK to me.

^^
One last step ... unplug the AVR for about 30 minutes .... then do the reset again. If still no joy, then you're looking at repair or replace. A repair estimate will likely cost you $100 and the repair total itself can be anywhere from $200-$500. Did you pay with a credit card? If yes, it may offer 1 extra year of warranty (esp. Amex, MC, Visa) so you might want to check it to see if your card will cover the repair. Otherwise, you might want to check out the new XX12 models listed in the thread linked in my sig as networking has moved down to the 1912 and MulEQ XT has moved down to the 2112CI.

Unplug, wait, then reset...no joy. I was able to get the audio sort of back, but it is still messed up. While watching a DVD, the receiver kept switching back and forth between Dolby Digital and Pro Logic II, I could only hear part of the audio, then it just started making a weird tone. In any event, I just dropped it off at UPS on its way back to Panurgy.

Oh, and thanks for the great tip about the credit card extended warranty! I did indeed buy it with a Visa so it looks like they may cover the repairs.

Thanks,
Scott

My Denon 2309CI has now been set up with my new Energy CC10 center Speakers and my Energy C 100 front speakers, Energy C 50 rear speakers and ESW8 woofer. The sound is better than I expected.

I have one issue and I am not sure how to improve. When watching Netflix streaming in cinema mode PLII, all sounds are great and male voices are good but softspoken female voices are not clear. I admit that my hearing is far less than it once was so that must be the problem.

Blu Ray which plays as either DTS or Dolby pure (usually) and appear to have better voice recognition.

The CC 10 have plenty of base response as well as the SW. In order to cut down the background effects, I have set the AVR on Multi EQ midnight then turned the db to a lower number.

Can anyone advise of any other settings that will help........(my hearing aid is out for repair )

Check them out with a ohm meter.....a simple HD one will work fine. Don't trust visual check.

But since you sent it off.....just a tip for the future

Yeah...I thought about doing that. But given the fact that I'm seeing intermittent behavior, I'm thinking it probably isn't a fuse. But who knows...

Is there any way to have the volume/mute on screen display show up when the monitor is connected to the HDMI output and the source is HDMI as well? It doesn't show up for me unless I use the analog inputs.

Not on your model, no. See the color coded chart at the beginning of my faq: http://batpigworld.com/fadq.html

Thanks BP. That is what I thought but wanted to make sure.

Hi all,

I'm trying to get my 2309ci set up properly with my HTPC and Panasonic 50" plasma. I used to have it set up with a Tivo and had no problems.

Picture and sound are great. I'm getting Dolby Digital and DTS. The problems happen when switching sources to and from the HTPC. There are a couple of different problem scenarios that occur.

1. When turning the unit off and back on, the image in Windows Media Center shows up in 4x3. Quitting WMC and restarting it fixes that problem.

2. Switching between sources (PS3, Xbox, Apple TV) can sometimes cause the 4x3 issue. Other times, it will show up in 16x9 but underscanned. Usually quitting WMC fixes it in this scenario. Sometimes a reboot is necessary.

3. The receiver is set up for HDMI pass-through mode. With my Tivo, when I'd turn off the receiver, I would get audio on my TV. With the HTPC, I only get picture, no audio sent to the plasma when the receiver is turned off.

I'm trying to determine if these issues are Denon-related, video card-related, or TV-related. Could be any/all. But I figured I'd start here.

Any insight would be greatly appreciated. Thanks!

Connecting HTPCs is often problematic. Make sure the HTPC video card firmware is up to date. Often times the resolution involves changing video cards or running video to the TV with audio to the AVR (just as is done with problematic cable/sat boxes).

Thanks for the reply. Turned the system on this morning it was fine. Left it off all day and when I came home it was fine when I turned it on. Hopefully it worked itself out, so we'll see.

Well, my 2309 has returned from being repaired. It turns out that it had a bad 15V regulator IC. Total cost for the repair was $183.77 (including the return shipment). It turns out that I was unable to use the Visa extended warranty because I had paid for the receiver partially with a gift card. Glad to have it back in service...my TV's built-in speakers are terrible!

what is this exactly? i have an avr889 from that circuit city "price mistake" before they folded. my warranty period is over and i am experiencing the same issues. i live in hawaii so i dont think shipping costs make it economical to send in for repairs. i need either a cheap local fix, or buy something new, which i cant really afford right now. ugh.

^^
Check with your credit card company as well as there's an authorized repair facility in Honolulu that could provide warranty service if still in business:

Turbo Tech Electronics, LLC
810 N. Vineyard Boulevard
Honolulu, HI 96817-3540 United States
Tel.: (808) 842-0157 Fax: (808) 842-5857

thanks for the info. knew about the credit card thing. most times i try to purchase w/ my amex. but i recall using up gift credit at circuit city at the time. i was very happy to be getting it at a bargain. not very happy now since it didnt last very long. im going to be checking best buy to see if they have anything good on clearance (the last gen X67 yamahas). if not i'll cross my fingers there is still a denon repair place on island.

If it's got a Magnolia inside, they're clearing out the 2010 models now.

thanks for the tip, but i had actually read the other night that the rx-v667 was on clearance for $249, and my local best buy had them in stock. im just not getting my hopes up before seeing them in person because hawaii's best buy has higher prices in-store vs. the website. it is really lame. you have to get a manager to price match the website, and then it also becomes a battle to use those reward 10/12% discounts on the "discounted" price.
if they do have it for cheap, im getting it. i will miss audyssey though. but i just dont have the funds right now to buy something better. it'll hold me over. thanks again.

edit: hawaii best buy disappoints again. the 667 was on clearance for $450. that's considerably more than the "outlet" price on bestbuy's website wtf. i think an 867 was only $10 more, but it mightve been open box. over my budget so i didnt inquire. they even had an X63 model still on clearance that did not offer much savings. i shouldve known not to waste my time. ugh.

I got the Star Wars Saga today and I am having audio issues.
When I play it on DTS-Master Audio I get static in the surrounds Plus audio drop outs in the SAME Spots. Iv replaced the disk 3 times. I have a Sony BDPS-370 and running it through HDMI. It only has static when I select the DTS Master audio. It does not no it on DTS:Neo or DTS surround.
I have replaced the HDMI cable with no fix. I have hooked up my bedroom LG BD player to the Denon and still, Static and drop outs.
Could the 2309 be going bad already ?
Any help would be awesome.

I'd try a few other movie DTS MA BD's to ensure it's not the sound mix on the BD itself.

So do you think the receiver could be going bad?
Everything else seems to work fine.
Sony ( my BD player) suggest its my Denon going bad. Like I said Iv tried 3 differnt sets of the Saga and the Static always happen when the words " A long time ago in a ...." and that it but the audio drop outs all of the place but again ONLY in DTS Master audio.

Have you ever had a problem with other DTS HD MA BD's? Try 2 or 3 other "different" movies with DTS HD MA tracks like I suggested.

I have not had any trouble with any other DTS Master Blu, This is the first. My logic says its the disk but after no body else reporting of any audio trouble and Sony tech support saying it is probably my receiver its making me scratch my head.
When I switch the BD player to PCM from auto , It displayed the audio as DTS Neo and all the drop outs and static went away.

Last night I was watching Thor on blue ray using my ps3. I selected 7.1 dts-hd master audio, but my receiver told me I was getting dts es matrix 6.1. Any ideas?

I bet its the disk. If you havn't had problems with other DTS-Master BDs, it's probaly a bad batch of disks.