Quote:
Originally Posted by muffinmcfluffin 
Awesome, are you going to do it? I think I am.
I'm not sure if I posted my story in this thread, but basically I bought this movie at an F.Y.E. because it had a $5 mail-in rebate. I watch it that night, and it has the crackling. So I try and exchange it the next morning at 10:00 but the store isn't yet open, so I go to Best Buy and explain the situation and ask for a confirmation (stick it in one of the demo players). One employee heard it, one didn't (who was elderly), though it was quite obvious to me. Anyway, that was enough of a confirmation that I wasn't just nitpicking and that it wasn't my speakers.
So I go back to the store and tell them the story and ask for an exchange, but they don't have any more copies. I check back next week, still no more copies. And again, and again. I decided to try one more time a month later and they had one more copy, so I asked for an exchange and they said that it's past 30 days and they wouldn't do it. I was steaming like "WTF!" and told them the story, but they said I should have just gone to another F.Y.E. I was standing there like "You expect me to drive 40 miles out of my way for another one of your stores while yours sits on ONE Blu-ray copy of this ****ing movie?" They almost ushered me out because of my language and mood, but they deserved to hear it.
Anyway, I'm still stuck with this defective disc and don't want to watch the movie again until the audio is repaired. I'll try calling the number and see what I can get from them.

Awesome, are you going to do it? I think I am.
I'm not sure if I posted my story in this thread, but basically I bought this movie at an F.Y.E. because it had a $5 mail-in rebate. I watch it that night, and it has the crackling. So I try and exchange it the next morning at 10:00 but the store isn't yet open, so I go to Best Buy and explain the situation and ask for a confirmation (stick it in one of the demo players). One employee heard it, one didn't (who was elderly), though it was quite obvious to me. Anyway, that was enough of a confirmation that I wasn't just nitpicking and that it wasn't my speakers.
So I go back to the store and tell them the story and ask for an exchange, but they don't have any more copies. I check back next week, still no more copies. And again, and again. I decided to try one more time a month later and they had one more copy, so I asked for an exchange and they said that it's past 30 days and they wouldn't do it. I was steaming like "WTF!" and told them the story, but they said I should have just gone to another F.Y.E. I was standing there like "You expect me to drive 40 miles out of my way for another one of your stores while yours sits on ONE Blu-ray copy of this ****ing movie?" They almost ushered me out because of my language and mood, but they deserved to hear it.
Anyway, I'm still stuck with this defective disc and don't want to watch the movie again until the audio is repaired. I'll try calling the number and see what I can get from them.
Hope it all goes well for you mate.



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