Originally Posted by bobby2175
Thanks everyone for jumping into this.
One variation I can throw out there to Zilch's recommendation - I've tried both composite and component inputs and have the same result with both.
Jericho2, I'm also debating stepping back to XP...have the disk sitting next to my computer right now. We'll see. I also have a support ticket into Hauppauge...will let you know as soon as I come up with something.
Sounds great, bobby. I will most definitely let you know if I find anything else out as well.
Originally Posted by m. zillch
I bought mine years ago but from my recollection it came
with component cables (red,green,blue). I guess they stopped.
Anyhow, I have a new theory. The problem is you are feeding it not a normal composite video signal (I assume you are in the US so that means a 480i NTSC signal) but rather a video game signal. Yes, I know they are supposed to be the same, but there is something in video game signals and on screen graphics generators which confuses the Hauppauge.
Please try keeping everything intact in the non-working configuration but instead switch to a video feed such as the composite video (yellow) and audio (red and white) out of a cable box, sat box, VCR, or DVD player actually playing a movie or TV show without on screen graphics overlaid, NOT
JUST A MENU SCREEN OR ON SCREEN DISPLAY (that may then have the exact same problem that your video game is causing. Also turn off all OSD overlays like time counters, etc.)
P.S. I temporarily hooked composite video into the front from my cable box to see what might be odd and all is well on my Windows 7/ 64 bit system.
Thanks again for the reply. My Hauppauge actually did come with component cables (red/green/blue, etc.). I'm using those for the output signal to go into my plasma TV (Hauppauge output -> TV input). Composite cables are being used for the input (Device [Neo Geo] -> Hauppauge) and I will soon use a composite cable from another device (DVD Player, other gaming consoles, etc.).
As far as using other devices that use composite cables, I will. I'll be honest and I've only been using one device so far, but in my eyes it shouldn't make a difference. If I need to plug in a DVD player in order to get the Hauppauge to work it entirely defeats the purpose of my purchasing it in the first place. The sole reason why I got an HD PVR was so that I could record game play; nothing else.
I will play around with it some more and see whether or not other devices give out signals that do not confuse the Hauppauge, but I have a strong feeling it's not the hardware that is the issue here. I believe it lies within the software, for whatever reason, as most people experiencing these issues have similar problems with the same environments, ie. (Windows Vista Ultimate 64-bit machines, some 64-bit XP machines and for me 32-bit Vista Ultimate doesn't work either). Somewhere down the line I think the build was only tested in certain environments and has an issue, or two, in other environments that were not thoroughly tested.
I also want to stress that the Hauppauge actually works. I'm able to capture video and audio signals perfectly fine. Granted, there does seem to be skipping issues every 10 seconds, or so. Some others have suggested I upgrade my graphics card in order to avoid these, but again I don't think that's the real issue here. The graphics card and other internals that comprise my computer should be more than adequate to handle the incoming feed.
I already do video and audio encoding on this computer and I have never had any such problems before. The fact that the Hauppauge does most of the heavy lifting and it essentially just saves it to my hard drive leads me to believe the software has been released without being thoroughly tested in all environments. The build currently being used may work perfectly fine for some people, but it still has a bug, or two, for others.
That said, I will take your advice and plug in a DVD player and see whether or not the following stream fairs any better. I'm eager to get this working, one way, or another, and if I can make progress on any front then hopefully it will lead to a breakthrough on fixing the others.
Cheers and thanks again.