Here is a recent example that illustrates my point:http://www.slate.com/id/2202664/
The reviewer complains about the Ubuntu install process, then somewhat backtracks saying "...an operating system installation is rarely a painless affair", which is true- no noob could install XP/Vista/OSX from scratch- any OS install takes a techie type. If he admits this, why did he elaborate on Ubuntu's install issues?
And then if you read the sidebar he links to,http://www.slate.com/id/2202664/sidebar/2202980/
he admits that the problem was burning the install image to CD too fast- burning from his Windows OS (i.e he had to burn the Cd from Windows before installing it, obviously)! So, ALL the install issues he covered were either OS agnostic or due to bad burns in Windows!? The problem is, the whole negative paragraph on his Windows CD burning bad judgements imply a problem for Ubuntu! This adversely affects the impression imparted on casual readers and Linux noobs.
It's the same fallacy that occurs all over the net and I mentioned before- you can't compare Linux install-from-scratch to a Win/OSX preinstall. You have to compare an OSX hackintosh install or Windows install from a CD from scratch to a Linux install, *or* compare preloads of Linux (from Dell, Hp or other Linux-oriented smaller vendors, or a netbook) to an OEM Win/OSX preload, but YOU CAN'T MIX THE TWO! Well, you can, but you're commiting a basic error in logic and judgement.
re: app installation, he entirely ommitted any mention of *.deb installers for Ubuntu, which you download and doubleclick, just like Win exe's or msi's, but then admits the repository system is "easier" than Win/OSX!
And the "no icon in the menu after installing an app" issue is the app's fault (not communicating with the desktop environment properly), not the OS- same for Windows! I've installed hundreds of Windows apps in the past 15+ years that didn't add an icon to the Start menu...
Lots of other "reviews" like this all over the net.
Some of the *valid* criticisms he could/should have levied- the lack of many commercial apps from Adobe and the like (which most home users probably don't need/use), lack of an iLife-equivalent A/V authoring/editing suite designed for casual consumers (home users need/want this), or the gamerz complaints re: native Linux ports, though a lot of apps/games from these examples are covered in Wine, which improves *weekly*.
I'm more than content with the Gimp's of the world, and my trusty Paint Shop Pro v7 (the first and last paint/photo editing program I ever bought, having upgraded from v3, v4, v6) which works perfectly in Wine. Same goes for everything else I ever did in Win98SE/XP- I either found a native Linux alternative, or cover a gap/want with the same app I used in XP with Wine, currently only:
IMGburn- native K3B and NeroLinux 3.x are fine, though
DVD Shrink- K9copy is a good Linux functional equivalent
DVD Fab- Biggest gap, though it's officially supported as a Wine app by developer
Paint Shop Pro v7- just habit/nostalgia- Gimp is great
IrfanView - for a few unique image editing functions- just haven't looked hard enough at the Linux alternatives yet
TmpgEnc DVD Author 18.104.22.168- ManDVD appears to be a good Linux alternative, and DVD Styler and Q DVD Author are developing nicely