Originally Posted by Mike99
A few months ago I was in the Panasonic Service Center in Elk Grove. As mentioned in an earlier thread, I had a difficult time finding it because the big name on the front of the building was "Bigston Media Services". IIRC the Panny employee I spoke with said Bigston did repair work for several companies . . .
This post is being revised to incorporate updated information correcting earlier mis-information originating in another Forum.
The most recent information is that the $130 flat-rate repair continues to be offered at service center in Elgin Illinois. Panasonic will continue to refurbish machines in Mexico to supply the exchange procedure at McAllen Texas and sale of refurbished products through Panasonic authorized resellers.
That's why Panasonic asks for a brief description of a returned machine's problem(s).
With parts rotation/refurbishing perhaps vintage Panasonics may continue to be repaired for years to come.
Panasonic will contine to service hard drive models as most parts are common across the product line. The parts unique
to hard drive models (apart from a generic hard drive) might be the main circuit board, laser assemblies and Digital PCBs.
I’ve attached three photos that might
illustrate Digital PCB interchangeability between 2006 hard drive models and some non-hard drive models. (See Mickinct's 6/19/09 post [below] for clarification
The first photo shows two 2006 Digital PCBs. The upper Digital PCB is from an entry-level DMR-ES15 DVD recorder; the lower Digital PCB is from a DMR-ES35V combo recorder. On the DMR-ES35V Digital PCB the pen at the left indicates the HDMI ribbon cable connector; the pencil at the right indicates the hard drive ribbon cable connector. The DMR-ES15 Digital PCB does not have these ribbon cable connectors. Neither of these Panasonics have the hardware features associated with these ribbon cable connectors.
The second photo shows two DMR-ES35V Digital PCBs mounted on their platforms. The Digital PCB at the right has the HDMI and hard drive ribbon cable connectors; the Digital PCB at the left does not have the HDMI ribbon cable connector--it does have the hard drive ribbon cable connector but it is brown instead of black--I have no clue why. Again, there is no hard drive in DMR-ES35V models.
The third photo shows a 2006 DMR-ES46V Digital PCB, a Panasonic with HDMI but without a hard drive. The ribbon cable seen at the left edge of the photo connects to the HDMI PCB. The hard drive ribbon cable connector is seen just to the left of the DVI ribbon cable indicated by the pencil.
If good Digital PCBs from some
of the more common models may be re-configured for use with some
hard drive models then those
hard drive models might continue to be rebuilt as long as functional Digital PCBs remain on hand.