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Panasonic Repairs? The ONLY place for warranty or out-of-warranty service! - Page 9

post #241 of 471
8/16/10 at 12:37pm
Thread Starter 
Quote:
Originally Posted by torgy View Post

DigaDo, welcome to the world of Panny HDD recorders. I think you will come to love your EH-50 once you two have gotten to know each other. The EH-50 was my first DVD recorder ever, so it was quite a learning curve. The EH-55 was maddeningly different but a truly wonderful device, definitely my favorite. I have to say that the Maggy 2160 was a real let-down after the Panny's, but I have come to terms with its limitations. If only it had the PQ of the Panny's I could be satisfied with the transition to the Funai's and not be so concerned about my aging Panny's. As it is, I will continue to prowl Craigslist, hoping to pick up another EH-55 or EH75V, or even another EH-50.

Torgy

Here's an update. At first I set up the DMR-EH50 to a Pace DC50X DTA in the bedroom. I made a few test recordings to the hard drive.

This morning I pulled the EH50 off the Pace DTA and moved it to the home office main stack. I connected the EH50 through composite input connections from the home office Motorola DCT700. The DMR-EH50 was set up with the S-Video output and split white/red audio connections to the Dynex 19" LCD HDTV.

Here is a new photo of the home office main stack with the EH50 in place. My first EH50 editing session with one of the test recordings may be observed in the photo.
LL
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post #242 of 471
8/18/10 at 4:38pm
My EH55 showed up yesterday, a mere 8 days after I shipped it to Panasonic for repair. The Elgin facility received my unit on the morning of the 11th and shipped it back the afternoon of the 13th - amazing service. I had shipped the EH55 double-boxed in its original carton, and it was returned in that carton, again double-boxed. The return shipment was via UPS Ground.

The invoice included the following info:

"Service performed: ELECT.ADJ,INSTALL FIRMWARE,PART REPLD ELECTRICL,CHECKED OK
Technician's Comments: REPLACED OPTICAL PICK UP,DIGITAL ALIGNMENT,UPGRADE"

The part replaced was "RAF3331A, Optical Pick Up."

My unit was suffering from the usual failed laser symptoms (no discs recognized, thinks disc in tray when empty, etc.) If I'm interpreting the above correctly, the laser assembly was replaced but not the associated board. I thought these were usually replaced as a set in these 2006 machines, but not in this case it seems.

Lots of good news regarding the repair. As expected, the drive now reads and records discs. And not only were my hard drive contents undisturbed, so were all my settings. (That's because I'd written them down before shipping it off, thereby thwarting Murphy.) I was surprised that the firmware installation didn't zap the settings. I still need to check the firmware version to make sure that was done - I know there are instructions somewhere on this forum.

One very minor bitch: when I spoke to Elgin, I was told the repair was a flat $130. I opted to have them call me for a credit card number instead of including a check with the unit. When I received my invoice, it was for $138.25, which included sales tax. I checked with my card company and that was indeed the amount of the charge. I guess if you send them a check for $130, they eat the sales tax. Like I said, a minor bitch. I would gladly have paid the extra $8.25 for the repair, not to mention the expedited service.

Overall, a highly satisfactory experience. I plan to call Elgin tomorrow and thank them for the quick turnaround and for being willing to fix my precious EH55. Thanks again to all the wonderful folks who contribute to this forum and share your invaluable information and experience with the rest of us.

Torgy
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post #243 of 471
8/18/10 at 5:10pm
Unless you live in Ill. they shouldn't be charging you sales tax. Sales tax should only be collected if you reside in the state collecting the tax or they have a retail presents in your state. Since this is a repair facility I don't really see why you were charged tax, although it's probably not worth fighting. It is a good reason to purchase with a check though.
I'm guessing at one time Panasonic would have just replaced the whole DVD drive assembly, but with the scarcity of these parts they are probably just starting to repair them instead of a whole unit swap.
I've often wondered why they don't just clean the spindle for machines sent to them for grinding. In the past anyway people have reported the whole drive was replaced which IMO was really a waste when all that was probably needed was a cotton swab and some cleaner.
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post #244 of 471
8/18/10 at 5:32pm
Quote:
Originally Posted by torgy View Post

And not only were my hard drive contents undisturbed, so were all my settings. (That's because I'd written them down before shipping it off, thereby thwarting Murphy.)

Impossible - you can't thwart Murphy. That's the actual gist of the saying.
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post #245 of 471
8/18/10 at 5:49pm
I think of it as damage control. Murphy got me on the sales tax, so I didn't escape him completely. If he'd been in a really bad mood, my hard drive would have been damaged in shipment (I lost some sleep over that, in fact).
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post #246 of 471
8/18/10 at 6:10pm
Quote:
Originally Posted by torgy View Post

Murphy got me on the sales tax...

I've got news for you - that wasn't Murphy.
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post #247 of 471
8/19/10 at 8:57am
Quote:
Originally Posted by jcheatle View Post

after telling "David" from the Panasonic facility in McAllen Texas I wanted the $130.00 repair and giving him my Credit card info. I waited a week and received a letter from them. It stated that the "REPAIRS" would be $700.00, and they needed my approval.
I informed them to ship it back to me UNREPAIRED. I'm still waiting for its return.
I also asked them to ship it to Elgin, but they said they were no longer associated with
Elgin, and could not ship to them.

Finally got me DMR-E85H back from Panasonic in Texas. Checked it out. It
appears that they swapped out my hard drive before returning it unrepaired. I may not have noticed it if they hadn't forgotten to replace the screws holding the retaining bracket for the hard drive. they also failed to replace a couple of the screws holding the PCB's in place. I'm tired of the hassle needed to get it fixed. Got BRIGHTHOUSE to put in a recorder, and it seems to work great. Guess I'll just get rid of the panny
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post #248 of 471
8/19/10 at 11:38am
Thread Starter 
Quote:
Originally Posted by jcheatle View Post

Finally got me DMR-E85H back from Panasonic in Texas. Checked it out. It
appears that they swapped out my hard drive before returning it unrepaired. I may not have noticed it if they hadn't forgotten to replace the screws holding the retaining bracket for the hard drive. they also failed to replace a couple of the screws holding the PCB's in place. I'm tired of the hassle needed to get it fixed. Got BRIGHTHOUSE to put in a recorder, and it seems to work great. Guess I'll just get rid of the panny

Today I viewed the Panasonic website, finding information concerning the "Panasonic Exchange Center" in McAllen Texas. It appears that Panasonic has made McAllen the gatekeeper for exchanges and repairs. Here is the text--notice that I've boldfaced some words and phrases for emphasis:

"PANASONIC EXCHANGE CENTER 4900 B #12 GEORGE MCVAY DRIVE MC ALLEN TX 78503 (800) 211-7262

"The Panasonic Customer Service Center in McAllen TX will replace a consumer owned defective unit with a New or Factory Refurbished product having the same or comparable features. The replacement product is refurbished to like new specifications.

"When shipping your product, please pack it securely with all the original accessories including the program CD, except recording media such as SD cards. For processing purposes, please include your name, a United States mailing address (a Post Office Box will not be accepted), telephone number, and a complete description of the problem you are experiencing. To receive a replacement product under the terms of the warranty, you must include a copy of your proof of purchase.

"You should receive the replacement unit within 10 business days after we receive the defective unit at the Panasonic Customer Service Center.

"Note: If a comparably featured replacement unit cannot be provided, we will, at our discretion, forward your unit to a repair service center for repair and return.

"FOR OUT OF WARRANTY UNITS, PLEASE CONTACT THE ABOVE TOLL FREE NUMBER FOR LATEST EXCHANGE RATES FOR YOUR MODEL

"Panasonic assumes no responsibility for tapes, discs, SD cards or any other media left in any Panasonic product sent for exchange."

---------------- (END OF QUOTE FROM PANASONIC WEBSITE) ---------------

There is no longer any Panasonic website mention of the Panasonic Customer Service Centers in Elgin or Elk Grove Village Illinois.

I contacted Panasonic Customer Service where I spoke with a Supervisor. I related a variety of Customer Service experiences, including horror stories of those with out of warranty products and the McAllen Texas misinformation that now also appears on the Panasonic website. I suggested improvements and clarifications to the website and Customer Service procedures neccessary to serve a variety of Panasonic owners.

During the conversation the Panasonic Supervisor confirmed that the Elgin and Elk Grove Village Service Centers as well as the Reynosa refurbishing facility are operated by contractors while the McAllen Texas "Panasonic Exchange Center" is a Panasonic operated facility.

The Panasonic Supervisor mentioned that their policy is that initial intake must go through McAllen Texas. I responded that such a policy is problematic for Panasonic customers with earlier ES series recorders and EH series and other hard drive equipped recorders, resulting in complications that surely cause customers to consider other brands before purchasing Panasonic's current products. I suggested that the Supervisor should read this AVS Forum thread to find a sampling of customer experiences. The Supervisor said that he would pass along my comments. He also suggested that I write to Panasonic in Secaucus New Jersey.
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post #249 of 471
8/19/10 at 2:25pm
This is terrible news! Thanks for the research and update.
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post #250 of 471
8/19/10 at 3:10pm
"The same or comparable features" - what a blatant lie.
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post #251 of 471
8/20/10 at 7:59pm
Thread Starter 
Indybill has reported that all Panasonic DVD Recorder repair has been consolidated at the Elgin Illinois Service Center:

http://www.avsforum.com/avs-vb/showt...6#post19078956

I've revised several of my posts in this thread to incorporate this new information. As the relevant posts in other threads come to my attention I'll revise those posts with as well.
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post #252 of 471
8/23/10 at 2:31pm
I was told today by a Panasonic representative that they are now doing both replacement and repairs at McAllen.

Watch out because they seem to be more confused than I am. On 7/25, I called in to Customer Service at Panasonic to describe problems I am having with my DMR-EH55 DVD/HDD Recorder. After about a half an hour of talking around in circles, David said I could send it in for repairs. There would be an up-front fee, which would be applied to the cost of doing the repairs if I decided to go ahead with it.

David didn't know how much the fee was. He said he would have the Service Policy e-mailed to me. I explained to him as nicely as I could that I didn't really feel like taking the time pack the thing up and shipping it to them without knowing the terms and conditions. I'm not especially surprised that I never received his e-mail.

A few days later I went onto the Panny website and found where you put in a model number and a zip code and it's supposed to tell you where you can get your product serviced. A page came up and said that I can send mine in for replacement with a fully refurbished unit and to call in for the price.

I called and talked to Nick who said they would replace my DMR-EH55 for $140. According to Nick (who is plainly uninformed), someone would call to arrange payment once they received my unit. I must say, I was much more interested in the prospect of getting a refurb. as opposed to paying a few bucks to patch this thing up just to have something else go wrong in a few months. Even if it might not be exactly the same model, it seemed like a refurb. would at least be fully tested. I specifically asked Nick to affirm that it would be replaced with a completely refurbished product and he specifically stated, in no uncertain terms, that it would.

They received it on 8/5. On 8/12 I called in again, not having heard anything. Chad says it's not going to be replaced, it's going to be repaired. I asked for a supervisor and an explanation as to why 1) the service policy wasn't initially explained to me back on 7/25 and 2) why they are now contradicting themselves about the replacement. This guy was of no help whatsoever.

On 8/20, I got a letter saying, "Panasonic will replace your unit with a factory reconditioned unit" and quotes a replacement cost of $80 plus $15 S&H. But this has a slightly ominous-looking sticker that says to call in before sending in payment.

First try - I got put on hold by the automated voice mail, then got put on hold by some woman who says she has to go look stuff up. She comes back and starts talking and the phone goes dead.

Second try - same thing but now I'm talking to somebody who says she has to try to figure out why my unit got into the "replacement process" when it should have gone into the "repair process". After more time on hold she's now telling me that she's going to send it next door and somebody there is going to call me and quote a diagnostic charge. According to her, they just recently started handling repairs, as well as replacements, at McAllen.

So, I'm back to where I started on 7/25. I still don't even know what this up-front "diagnostic fee" is. I do know that I have no faith in these people's ability to wipe themselves, much less fix electronics. She says they're going to send it back. I told her not to bother.
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post #253 of 471
8/23/10 at 2:53pm
Thread Starter 
Quote:
Originally Posted by get_over_it View Post

I was told today by a Panasonic representative that they are now doing both replacement and repairs at McAllen.

Watch out because they seem to be more confused than I am. On 7/25, I called in to Customer Service at Panasonic to describe problems I am having with my DMR-EH55 DVD/HDD Recorder. After about a half an hour of talking around in circles, David said I could send it in for repairs. There would be an up-front fee, which would be applied to the cost of doing the repairs if I decided to go ahead with it.

David didn't know how much the fee was. He said he would have the Service Policy e-mailed to me. I explained to him as nicely as I could that I didn't really feel like taking the time pack the thing up and shipping it to them without knowing the terms and conditions. I'm not especially surprised that I never received his e-mail.

A few days later I went onto the Panny website and found where you put in a model number and a zip code and it's supposed to tell you where you can get your product serviced. A page came up and said that I can send mine in for replacement with a fully refurbished unit and to call in for the price.

I called and talked to Nick who said they would replace my DMR-EH55 for $140. According to Nick (who is plainly uninformed), someone would call to arrange payment once they received my unit. I must say, I was much more interested in the prospect of getting a refurb. as opposed to paying a few bucks to patch this thing up just to have something else go wrong in a few months. Even if it might not be exactly the same model, it seemed like a refurb. would at least be fully tested. I specifically asked Nick to affirm that it would be replaced with a completely refurbished product and he specifically stated, in no uncertain terms, that it would.

They received it on 8/5. On 8/12 I called in again, not having heard anything. Chad says it's not going to be replaced, it's going to be repaired. I asked for a supervisor and an explanation as to why 1) the service policy wasn't initially explained to me back on 7/25 and 2) why they are now contradicting themselves about the replacement. This guy was of no help whatsoever.

On 8/20, I got a letter saying, "Panasonic will replace your unit with a factory reconditioned unit" and quotes a replacement cost of $80 plus $15 S&H. But this has a slightly ominous-looking sticker that says to call in before sending in payment.

First try - I got put on hold by the automated voice mail, then got put on hold by some woman who says she has to go look stuff up. She comes back and starts talking and the phone goes dead.

Second try - same thing but now I'm talking to somebody who says she has to try to figure out why my unit got into the "replacement process" when it should have gone into the "repair process". After more time on hold she's now telling me that she's going to send it next door and somebody there is going to call me and quote a diagnostic charge. According to her, they just recently started handling repairs, as well as replacements, at McAllen.

So, I'm back to where I started on 7/25. I still don't even know what this up-front "diagnostic fee" is. I do know that I have no faith in these people's ability to wipe themselves, much less fix electronics. She says they're going to send it back. I told her not to bother.

You shouldn't give up on your EH55 so easily. Demand that McAllen return your EH55 to you.

Once you've got it back call Elgin to arrange to have it repaired by the experts for the $130 flat-rate fee as described in the first post in this thread.

If you abandon your EH55 to McAllen "Julio" will use his damp rag to wipe off the dust after which your EH55 will be sold to the next EH55 owner to fall for the Panasonic McAllen Texas Wild Goose Chase.
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post #254 of 471
8/23/10 at 3:09pm
We've established conclusively that McAllen is hopeless. Too bad you didn't find this forum before you got sucked into the Wild Goose Chase.

Why not just get your EH55 back (which may be easier said than done) and send it to Elgin for the $130 flat rate repair? Granted, once the current problem is fixed, something else *might* go out on it. But you won't get a new gray market Panasonic HDD recorder for that price.....
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post #255 of 471
8/23/10 at 3:28pm
Yes if you have any interest in a quality DVDR you'll want to hold onto your EH-55 and have it repaired in Elgin. Even if you don't want to record DVDs anymore you should get it back and try and sell it(on Craigslist.org, if you don't want to bother with shipping or ebay if you want maximum dollar) noting for parts only, or something to that effect. Even for parts only you should yield enough to pay for your wild goose chase shipping. It would be a shame if such a quality recorder just got tossed.
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post #256 of 471
8/23/10 at 6:25pm
DigaDo, doeswonk1, and jjeff - thanks for the quick response and the moral support.

Yeah, I had the same thought - I wished I had read this thread before packing my recorder up and sending it to McAllen. I was already hip to AVS Forum but had not yet found this thread and one or two others that expose the dark side of Panasonic.

I have already left a voice mail at Elgin asking about what they can do - so that is a hopeful possibility. And I definitely intend to get my EH55 back - if only just sell it to someone to cannabalize for parts.

Anyway, thanks again. It's nice to know someone is on your side.
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post #257 of 471
8/25/10 at 10:43am
My DMR-EH55 won't read any disks. I just called the number in Elgin and a woman answered on the second ring. NO recordings no push 1 to do this or that... I told her I'm interested in the $130 flat rate repair and she said fine, just ship the unit with a note and no accessories. She asked me if I knew the address and I confirmed it with her and she said make sure you include a good tel # and a good shipping address. She was VERY friendly. Total time involved less than 5 (five) minutes. Thank you to those who post this very valuable information. I will keep you posted on the result. If all goes well, I may send my EH-75v for a tune up as it gets a lot of can't read and dish errors (more than it used to) although it does work fine 80% of the time.

And a note to the poster that had probs with his unit not recording timer programs (stopping after 10-15 secs) I get that too sometimes. (i would guess about 20% ) I believe it's a common problem because I read a review of these units a long time ago and they mentioned that problem.

Thank you all again.
Jimmy



9-7-10

I just received my machine back today and it seems to be working like new again !!! I spoke to the woman at Elgin. She told me if I send my EH-75V and it does not need a repair, there is no charge for a firmware update. All in all I am very happy with the service and the turnaround time !!!
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post #258 of 471
8/31/10 at 3:36pm
I have not been to the DVD recorder forum for a very long time but now I need your advice. My DMR-E85H (bought Jan 2005) just died. I have not used it in quite a while and this morning I see it saying Please Wait even though it's been off for many weeks. It cycles Please Wait and the time a few times. I try turning it on and it goes on and seems normal. Turn it off and "Please Wait" again.
So I unplug it - big mistake. It will not power on. Totally dead. Tried plugging into other outlets - nada.
Now I know nothing about fixing electronics or soldering but maybe I could replace a fuse if that's the problem (though I doubt it). Where would the fuse be if I can even manage to open the thing up?
Thanks for any help.
Jeanne
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post #259 of 471
8/31/10 at 3:54pm
It sounds like you have a(or more) failing electrolytic capacitor(s) in the power supply section.
If you don't feel comfortable taking your DMR apart and soldering then I'd suggest the $130 flat rate repair this thread talks about.
While it's true you can buy new DVDRs for less than $130, they won't have a HDD or of the build quality our E85 is.
It's not the fuse from your description. If you send it in I might ask them to clean the spindle(if they do that). The spindles on Panasonic DVDRs should be cleaned yearly depending on use and amount of dust in your house, I'm guessing yours hasn't been cleaned?
I think Panasonic used to replace the DVD drive, even if it just needed cleaning, but with the scarcity(and price) of replacement drives I'd think they might try cleaning them first, but I don't know. When they've got your DVDR apart cleaning the spindle would only take a few minutes and if you're not very handy it would be best for them to do it.
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post #260 of 471
8/31/10 at 4:28pm
Thread Starter 
Quote:
Originally Posted by Plasmacat View Post

I have not been to the DVD recorder forum for a very long time but now I need your advice. My DMR-E85H (bought Jan 2005) just died. I have not used it in quite a while and this morning I see it saying Please Wait even though it's been off for many weeks. It cycles Please Wait and the time a few times. I try turning it on and it goes on and seems normal. Turn it off and "Please Wait" again.
So I unplug it - big mistake. It will not power on. Totally dead. Tried plugging into other outlets - nada.
Now I know nothing about fixing electronics or soldering but maybe I could replace a fuse if that's the problem (though I doubt it). Where would the fuse be if I can even manage to open the thing up?
Thanks for any help.
Jeanne

As Jeff mentioned your E85H certainly needs the lens and rubber hub/spindle cleaning after all this time. This routine cleaning will not resolve the "Please Wait" or "Totally Dead" problem with your DMR-E85H.

Also as Jeff mentioned it's very common for power supply capacitors to fail, especially with a 2004 DMR-E85H model. Capacitor replacement is an option for those experienced with electrical equipment repair. The E85H requires extensive disassembly and more than a little skill to replace power supply capacitors. This thread addresses capacitor replacement:

http://www.avsforum.com/avs-vb/showthread.php?t=1055111

Folks without such experience should leave this type of DMR-E85H repair to the Panasonic experts in Elgin Illinois. The first post in the present thread provides more detailed information.
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post #261 of 471
8/31/10 at 5:29pm
Thank you jjeff and DigaDo for your information. I'll have to think about going the $130 flat repair route - whether it's worth it since I rarely use the E85H anymore. I now have an external HD for my Dish DVR.
Thinking about how often I watch all the DVD's I've burned with the E85 - hardly ever.
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post #262 of 471
8/31/10 at 5:37pm
If you decide against fixing it you might want to list it on Craigslist.org or even Ebay. Since a similar US Panasonic recorder isn't made anymore you may have some luck selling even a non working E85H.

Thinking about how often I watch all the DVD's I've burned with the E85 - hardly ever.
What, we have to watch all the DVDs we burn
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post #263 of 471
9/1/10 at 9:39am
Still undecided about whether to go the repair route on my dead E85.
I wonder if anyone on this board would be interested in buying it. I have the owners manual, remote and even the box it came in.
PM me if interested.
Jeanne
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post #264 of 471
9/1/10 at 5:36pm
Quote:
Originally Posted by Plasmacat View Post

My DMR-E85H (bought Jan 2005) just died. I have not used it in quite a while and this morning I see it saying Please Wait ... Now I know nothing about fixing electronics or soldering ...

Here are pictorial instructions on how to repair your DMR-E85H. Perhaps you have a relative or friend who can do this for you?
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post #265 of 471
9/1/10 at 5:54pm
Thread Starter 
Quote:
Originally Posted by tomwil View Post

Here are pictorial instructions on how to repair your DMR-E85H. Perhaps you have a relative or friend who can do this for you?

Back in February 2009 I posted a link to that same photo montage in the "Whither the capacitors in Panasonic recorders?" thread (linked above). At the time the warnings concerning capacitor specifications were not present in that photo montage. For that reason I made several comments, including these:

"It appears that the DVD Drive's rubber hub needs cleaning.

"The conductive "bridge" connectors between the chassis circuit boards are easy enough to disconnect by grasping the ends and pulling up. It would be better not to give too much exercise to these connectors.

"Most electronics parts stores may special order capacitors with the exact specifications and heat range of the original capacitors. Capacitors may also be ordered online from several sources. With the DMR-E85H there is limited vertical clearance. Certainly shorter capacitors with pins on one end would make for an easier project, avoiding the need for 'insulation.'"
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post #266 of 471
9/5/10 at 5:48pm
It turns out a friend of mine has worked with electronics and knows soldering so tomorrow we are going to take apart my dead E85 and see about replacing the capacitors. Does anyone know the exact specs for replacement capacitors for the E85H and where to get them online? There is a parts store in Berkeley - Al Lashers - that may have them but if not .... online.
I did see the link that describes and has pics of how to do it -vassfamily - .
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post #267 of 471
9/5/10 at 6:16pm
Thread Starter 
Quote:
Originally Posted by Plasmacat View Post

It turns out a friend of mine has worked with electronics and knows soldering so tomorrow we are going to take apart my dead E85 and see about replacing the capacitors. Does anyone know the exact specs for replacement capacitors for the E85H and where to get them online? There is a parts store in Berkeley - Al Lashers - that may have them but if not .... online.
I did see the link that describes and has pics of how to do it -vassfamily - .

Specifications for electrolytic capacitors are found on the side of the capacitors themselves. Be sure to note the pin orientation, heat range specification and measure the height of the original capacitors. As you will find during disassembly there is isn't enough clearance to fit taller capacitors under the hard drive platform. These are important considerations when ordering capacitors. Your local electronics parts store will have specification sheets so ordering the correct capacitors should be is easy enough. If in doubt take the defective capacitors to the electronic parts store with you.
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post #268 of 471
9/8/10 at 12:56pm
Plasmacat: the caps you may need are as follows;
C1271 --- 16VDC 680 ufd
C1272 --- 16VDC 680 ufd
also check the appearance of C 3022 6.3 VDC 1000 ufd, and
C 1150 35 VDC 56 ufd
Available thru "DigiKey.com
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post #269 of 471
9/8/10 at 6:10pm
Success!!!. We fixed my E85H. Well,my friend did most of the work including soldering but I bought the capacitors locally (Al Lashers in Berkeley). The capacitor numbers were 1260 and 1261. They were 10V. We replaced them with 16V which were slightly taller but still fit under the bottom hard drive cover with no problem. Cost was 85 cents each.
I haven't fully tested it yet but it fires up, I can access the HD navigator and play the videos on the HD. Haven't yet tried playing or burning a DVD.
I'm so happy - I can now go back to hardly ever using it.
One interesting tidbit - it retained the correct time even though it sat taken apart for days.

Thank you AVS forum members for all the invaluable information.
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post #270 of 471
9/9/10 at 10:01am
You see. It does not take a degree in electronics, nor is it rocket science. If the capacitors were indeed your problem, I doubt anything else will be wrong.

Congratulations!
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