Originally Posted by rickaren Sorry for any confusion, but I asked a nearby authorized Onkyo Repair Shop (e-mail) on this know issue, for an estimate of repair. They said to contact Onkyo first, even tho the receiver was Out-Of-Factory Warranty. I called Onkyo and FAXed them all receipts they required with the repair shops e-mail and in a few days the repair shop called and said they had received authorization from Onkyo to repair my unit and to bring it in. I listed their name in my post and you can contact them (e-mail/phone) if you have additional questions. This is a well documented repair for Onkyo Authorized repair shops, but maybe not for other shops. Just like car Dealerships some are just useless. Call A+ Electronics Service Center in Carmel IN 46032 and ask for Dennis. They know what they are doing and have a great working relationship with Onkyo. Sure you might have to pay for shipping, but much cheaper than buying a new A/V reviver as I was considering.
Well Onkyo's "Fix" back in 08/2011 finally gave up and I wonder if they had just replaced the defective parts if their A/V receiver would have still been working correctly today? Same exact issues as before, but as I posted previously it was bought new way back in 2009! Time to replace and update so I ordered their newer Onkyo TX-NR616 receiver from Amazon. Factory Warranty is two years and I added an additional 1 year just in case, since this receiver has had issues in the past. This is my 4th Onkyo A/V receiver over the years and even with some issues I still remain a repeat customer. This latest receiver I hooked to the Internet and when I checked, I was surprised to see I have the latest software installed since there had been some issues and offered updates using the Internet, in the past. Guess I have a current production receiver. Since this receiver is a different size being higher, I had to modify my cabinetry, but very pleased so far, and recommend checking this out as a replacement for your original receiver when a replacement is needed, as in my case.