Originally Posted by mightymouseusf
....sorry about that I must have hit send while typing:
THE SAME GUY asking me if I needed him to come back. Of course I didn't. Then they send me another guy yesterday who seemed to be dead set on convincing me that its not the cable line that's faulty, its the head unit. He pretty much refused to try running another cable line to see if that would work. He even had the audacity to suggest that I disconnect the cable every time I watch a movie. He basically connected the cable box to the tv and said since I don't hear buzz that way that it wasn't Cablevision's problem.
The point of this exhaustive story is to ask if anyone out there has any suggestions on what I can do to end this buzzing noise, now that I know that Cablevision won't help? I can't believe that I'm going to just have to accept that buzz as part of my surround experience.
Hey mightymouseusf, didn't you post this question a couple weeks back? I guess I have the wrong guy but like yamatosoul said this has been mentioned before. The 2 solutions that have been presented concern the power to the sub and the cable.
1. If it's the power make sure the outlet is grounded properly. Easy to test with some cheap devices from Lowes/Home Depot. Also some posters, Mr. Fuzz for example, opted for a power conditioner. Personally, I don't have the money/room for it but you may want to consider it.
2. The cable that comes with the system may not be the best as some posters have also had trouble getting the sub to go into standby mode. In post 291 you'll see 6.6diesel recommend a couple "premium" ones from Monoprice.
I'd start by swapping out the cable anyways since it's like 5 or so bucks shipped. Then if the problem persists you may want to investigate the outlet you're using. An electrician could easily ground it for you in a matter of seconds.
Good luck and let us know how you solve it.
P.S. I hate it when you call an "expert" to your house and you know more than he does... companies like that should go out of business. And no, you shouldn't accept this as part of your listening experience for the next 5 - 10 years... no one who dishes out a grand should