This is a post on how to resolve the issue where you try to play a Netflix movie on your Samsung BD-P2500 Bluray player but receive the "Netlfix keys have been hacked" message. I realize that there are instructions already posted in several places, but for my player I was unable to restore the default factory settings via a hard reset (holding the fast-forward [FF] key on the player for 5 seconds when there is no disc in the player.) For some reason this did not work for me at all and so I had to find another method.
1. Deactivate your BD-P2500 player on your Netflix account.
2. Download the latest firmware update from Samsung's support site. (
http://www.samsung.com/us/support/do...el_nm=BD-P2500) The latest version as of 2009-06-30 was version 2.6, a file called 090622_01_BDP2500_XAA_ISO.zip.
3. Create a firmware update CD or create the firmware update on a USB drive.
4. Install the latest firmware on your BD-P2500 player.
5. Go into Menu | Setup and re-enter the settings you had previously. (The firmware update will have set the player back to the default factory settings.)
6. Go into Menu | Netflix. It will walk you through the standard Netflix streaming setup. At the end of this process you will need to reactivate your player on the Netflix website.
This resolved the issue and allowed me to view Netflix streaming content on my player. It's worth mentioning that I do not believe that the firmware update itself actually fixed the bug about Netflix keys have been hacked. For me the firmware update simply allowed me to restore the default factory settings (i.e., clear the on-board memory) because the method of holding down the FF key for 5 seconds with no disc didn't work on my player.
Notes:
The reason I had to go through the #2, #3, and #4 steps instead of just Menu | Setup | System Settings | System Update is that there was another bug with my player. When I tried doing Menu | Setup | System Settings | System Update it failed saying "Please maintain No Disc' state for network update" even though I did not have a disc in the tray. If you do not encounter this error then you can obviously avoid the manual firmware update and just use System Update.
If you are unfamiliar with how to burn an ISO file to a CD then step #3 can be a little tricky. Lifehacker has a good post on how to do this for Mac users.