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The "Official" Onkyo TX-NR906 Owners Thread... - Page 89

post #2641 of 2746
Quote:
Originally Posted by chocolatelvis View Post

Hi,

I have an chance to purchase an Onkyo TX-NR906 through a friend though it has an issue. The 'power' button lights up red, but the unit itself does not power on past this stand-by stage. It has been manually reset from what I understand repeatedly by pressing the VCR button, pressing the stand-by+video, blah, blah, blah and yet it still will not operate past this stage.
I have my latest Denon that has not caused me any issue but thinking about getting this as a secondary unit if there is a chance this issue can be resolved.

4) Do I have a case with Onkyo to have a replacement or have the issue repaired if I write them a through letter?

Very unlikely they will do anything for you, Onkyo does not allow warranties to transfer to a 2nd owner. If you want to go the route of trying to get Onkyo to do something, then it would be best to have the original owner try and do it.
post #2642 of 2746
Quote:
Originally Posted by shouldbecoding View Post

The service techs have the replacement part but cannot figure out how to dissasemble the unit to install the board. Its not described in the service manual...
Regards,
Rick

Hopefully your problem is already solved.

The exploded diagrams in the service manual show every printed cicuit board, chassis piece and fastener. Manuals do assume a certain level of experience and many not have beginner level instructions. Sadly there are techs who don't read the manual or don't read it carefully. There are also errors and ommission in SMs. Post the part number and I will see if I can find it in the diagrams (they are not searchable text).

As for Onkyo's crappy support for end users, I agree, but the service techs should be able to talk to a real expert and not the guys who blow you off when you call. Allowing of course for the possibilty that Onkyo USA has imploded and has no techs.
post #2643 of 2746
Thread Starter 
Quote:
Originally Posted by chocolatelvis View Post

Hi,

I have an chance to purchase an Onkyo TX-NR906 through a friend though it has an issue. The 'power' button lights up red, but the unit itself does not power on past this stand-by stage. It has been manually reset from what I understand repeatedly by pressing the VCR button, pressing the stand-by+video, blah, blah, blah and yet it still will not operate past this stage.
I have my latest Denon that has not caused me any issue but thinking about getting this as a secondary unit if there is a chance this issue can be resolved.

1) Are there other option(s) that I'm missing to get this to work?
2) Is this a know issue for this model of AVR's?
3) How much would a replacement part be if needed approx. I do not want to bring it to Onkyo itself to get it repaired as I know it will cost me an arm and a leg if sent.
4) Do I have a case with Onkyo to have a replacement or have the issue repaired if I write them a through letter?

Thanks!

1. nope
2. this is a new issue
3. no idea what the problem is so part would be a unknown factor
4. since this would be a second hand unit, they will probably not honor any repair costs... especially since it is over four years old.
post #2644 of 2746
There is no way Onkyo will do this under warranty. The sad thing is that Onkyo's repair service is terrible. That is....they take forever. Many of our customers in our company who had issues with Onkyo AVRs, especially the expensive ones, went through a lot of frustration waiting for Onkyo to repair the product. Some waited for 2 months. Others for weeks on end. I'm not running on the 906s HDMI...I'm running 7.1 analogue. My board went dead as well. I don't care to fix it since the rest of the unit runs great. Good luck and sorry to hear about your problem.
post #2645 of 2746
My 906 is and always has been well ventilated. It's on the bottom shelf next to the floor, 5" on top, 2" on each side, and all open in the back (2.5 feet to the wall) up to a ceiling vent fan that pulls cool air over the unit and exhausts hot air out of the AV closet. (Keeps the sub-floor of the house warm in the winter:^)

I need to test something. It just occurred to me that the main HDMI output is having problems connecting to the TV but the "Out Sub" HDMI seems to be working fine with my projector. Time to put a splitter on that output and see if it works with the TV too. Maybe it's just the one output...
post #2646 of 2746
Quote:
Originally Posted by timlinca View Post

My 906 is and always has been well ventilated. It's on the bottom shelf next to the floor, 5" on top, 2" on each side, and all open in the back (2.5 feet to the wall) up to a ceiling vent fan that pulls cool air over the unit and exhausts hot air out of the AV closet. (Keeps the sub-floor of the house warm in the winter:^)
...

My 906 which sits on the second shelf of an open rack with 6+ in. top clearance suffered a heat-induced HDMI board failure three months into its life. Following the repair (which took a total of nearly five months in the shop at two different service centers) I decided not to take any chance and got a 140mm moderately quiet computer fan placed on top of the unit to help suck the hot air out of the rear right quadrant of the receiver.
post #2647 of 2746
Kinemax,
The fan is a great idea for anyone with one of these receivers. I'm planning on doing something along those lines as well. My HDMI is mostly shot already but I'm NOT going to bring it in for repairs. I get better sound routing the audio analog from my oppo-bdp83 and bypassing the whole Onkyo decoding section anyway. I am still a big fan of the amp section of this receiver as it stays strong even with 7 channels running. My amp is still doing just fine. :^)
post #2648 of 2746
I was using a computer fan since the beginning. There is no heat issue with the fan. Just wire the fan to a relay and set the relay to the slowest possible rpm to eliminate any fan noise. Connect the relay to the switched output on the 906.

The amp of the 906 is a formidable one. Amongst the best in the AVR business. I too am running the unit on analogue hookup and now using it as a pre-pro. The unit is excellent in that regard.


Five months in the shop? Onkyo for you. While I do like the unit when comes the time down the road to replace it I definitely will not be buying into that company ever again. Once burned....gone for life.
post #2649 of 2746
what fans do you all recommend?
post #2650 of 2746
Thread Starter 
get a 12v 120mm fan and connect it to a multi-voltage power transformer. You can use the differing voltage to adjust the fan speed noise. The bigger fan will move more air than a small fan at the same speed. Just plug in the transformer into the receiver AC outlet.
post #2651 of 2746
Could you PM me some Amazon links to a specific fan you recommend?
I'm not even sure I need one but all the negative stuff I read got me paranoid.
post #2652 of 2746
Thread Starter 
just go to amazon and search 120mm ball bearing fan....
post #2653 of 2746
Quote:
Originally Posted by sarumhylldoug View Post

Zabus - I had an electrical storm that apparently knocked out the HDMI and Component outputs - sent to Norman's Electronics for evaluation. They confirmed it, and said they will have to replace that particular module. The cost for repair is $1054. Don't know what my insurance company is going to do about that and the four TV's that also got Zapped to varying degrees (2 dead, 2 with 'issues'). Norman's said that it looked as though replacing that module should be a relatively 'clean' fix because of the high degree of modularity of the 906. I sure wish I had a high degree of confidence that nothing else is involved and that other issues will not pop up.

I also have 2 26" pine trees that have to come down near the house - $1000 each and the d--n insurance company will only pay $500 each.

My Insurance company just told me they are offering a replacement (in lieu of the $1054 repair)
They say I can have either $2048 or a new TX-NR5009 shipped to me.
Their supplier is evidently ADT Electronics for this item.

As far as the TV's are concerned, they are really putting the screws to me thanks to current Christmas prices on TVs. i.e. For my $1500.00 42" TV (my cost), they will only give me $830.00; even less for the other TV's.

I will be able to get my 906 back from Norman's in it's current state - no HDMI or component inputs, but still has the Tuner working. Boy that's an expensive tuner.

What do you think - - take the $2048, get the 906 fixed for $1054 (and take the chances on the fix), or go ahead and take the 5009?
Where can you get a 906 service manual?

Regarding the fan issue - - has anyone considered using a laptop cooler?

Let me know what you guys think.
post #2654 of 2746
Quote:
Originally Posted by Jon S View Post

just go to amazon and search 120mm ball bearing fan....

How do they plug in?
post #2655 of 2746
Quote:
Originally Posted by Fanboyz View Post

How do they plug in?

I use this thermal fan controller.
post #2656 of 2746
Quote:
Originally Posted by breadvan View Post

Tough call. I would check out the Marantz SR 7005, used one online is about the same price as fixing your 906, good luck.

Well, it was Black Friday and Best Buys was selling a 709 at a price I couldn't refuse. Bought a 4 yr warranty for cheap, so the whole deal + tax was sweet. Pulled out the 906 (man that thing is heavy) and popped in the 709 - it played for a while then the overload circut breaker kicked in and it never came back to life. Took it back and got a new one, and haven't had a problem since.

I miss the Tape inputs for my cassette player (yes, I'm old school), the HD Radio, and I miss the low end power of the 906's amps. After the Audysse (yeah, I spelled it wrong) calibration, the sound is pretty darn good, though a little thin compared to the 906 (the floor doesn't shake anymore), but we'll see if I can squeeze some more juice out of it. I like the upgrades to the networking function compared to the 906, and but the changes to how you power on the unit made me have to re-program my Pronto a little.

I'm going to take the 906 to the service center down the road (lucky to live in a big metro), and have them take a look at it, but at least I won't be without entertainment for the duration. Just need to borrow a fork lift to get it into the truck . If it's not an arm and a leg to fix, I may fix it - if not - the power amp's still sweet, so I may just use it to drive the speakers for the 709. We'll see. I wish some other company could come up with an AVR with the feature set and price of the Onkyos and increase the reliability...
post #2657 of 2746
been trying to solve an e2prom error on my 906. have scoured the threads but cannot find the proper fw to try and resolve this...(I have tried restoring it back to factory defaults)

this error message started coming up after a power failure

is this something only a repair shop can fix?

TIA
post #2658 of 2746
power cycle it?
post #2659 of 2746
Quote:
Originally Posted by sgeorge999 View Post

been trying to solve an e2prom error on my 906. have scoured the threads but cannot find the proper fw to try and resolve this...(I have tried restoring it back to factory defaults)

this error message started coming up after a power failure

is this something only a repair shop can fix?

TIA

Did you try EEPROM erase procedure described here?: http://www.avsforum.com/avs-vb/showt...3#post13972813
post #2660 of 2746
Quote:
Originally Posted by ap1 View Post

Did you try EEPROM erase procedure described here?: http://www.avsforum.com/avs-vb/showt...3#post13972813

that's one of the thread's i was referring to

where to get the fw? if one erases it, does that mean it goes back to factory defaults?

appreciate the reply
post #2661 of 2746
Quote:
Originally Posted by sgeorge999 View Post

that's one of the thread's i was referring to

where to get the fw? if one erases it, does that mean it goes back to factory defaults?

appreciate the reply

You do not need new firmware to reset EEPROM. First reset to factory default. Then immediately proceed with EEPROM initialization.
post #2662 of 2746
Quote:
Originally Posted by ap1 View Post

You do not need new firmware to reset EEPROM. First reset to factory default. Then immediately proceed with EEPROM initialization.

thanks for taking the time out to answer

the second step was the key
first factory-reset
next store the factory-reset settings

no more eeprom error msgs!
post #2663 of 2746
Had this unit for 2 years now. Now it seems everything such as sound and picture takes about 10 -15 minutes to lock in signal. I hear that this may be a bad board inside maybe ? And maybe the 606 also. I'm about to send it off, please help indentify problem. I'm thinking the board, am I wrong ? Last but not least, bought in 09, do I need the firmware updated Tx-nr906 ? Thanks
post #2664 of 2746
Did you try unplugging/reconnecting the HDMI cables a few times or try using a different cable? How about the second HDMI out? Cables do not often fail spontaneously, but connections/connectors that are marginal to begin with may.

There is a chance that the problem is in the sink device and not the 906. If it has more than one HDMI input try them all. Try using a different display if you can.

If "about to send it off" means sending it for repair, then the best thing is to describe the problem and leave the diagnosis to the tech.

There is no reason to update firmware unless you have an issue the update fixes or a feature the update provides. However if you are sending it in there is no reason not to mention the firmware version and request an update. (Note- I did update the firmware on my 906 because, well, just because I tend to do those things and I was not worried about "bricking" it.)
post #2665 of 2746
Its is a known problem of the older AVR generation, that the HDMI board is dying, often right after the warranty has expired. Reason is most of the time, that the electrolytic capacitors have dryed out because of a to low temperature rating. Many boards have been revived after replacing those defective capacitors by same value, but higher temperature types.
post #2666 of 2746
Thread Starter 
Quote:
Originally Posted by bluetrout131 View Post

Had this unit for 2 years now. Now it seems everything such as sound and picture takes about 10 -15 minutes to lock in signal. I hear that this may be a bad board inside maybe ? And maybe the 606 also. I'm about to send it off, please help indentify problem. I'm thinking the board, am I wrong ? Last but not least, bought in 09, do I need the firmware updated Tx-nr906 ? Thanks

yeah... your HDMI board caps have dried out... Onkyo wants ~$1000 for a new board or ~$250 to repair it. At least that's how much it cost last year....
post #2667 of 2746
I've spent the last three years in complete bliss (ignorance) with my TX-NR906. It seems my HDMI board has now failed. My story is a little different than most, but I think the only culprit is HDMI board failure. Many people talk about going through a period where it takes many minutes to lock onto the HDMI signal, but it eventually makes the connection. In one day I went from everything working perfectly to not getting any HDMI signal at all.

I've done all the troubleshooting I can think of (connect HDMI direct from source to TV to confirm signal, factory reset, swap cables, change HDMI out from Main to Sub, use unused HDMI ins), but nothing works. Additionally I can't get any setup menu to go through HDMI, the board just seems dead.

I called Onkyo, out of warranty so nothing they can do. Called local Onkyo service dealer, they quoted aprox $800 for a new board installed, $150 to $300 to repair if possible.

I saw a couple threads where people were replacing the caps themselves. I'm normally pretty confident with replacing boards in PCs or building PCs from scratch, but I've never attempted to replace something that was physically attached to a board; it seems a little out of my league. There's a guy selling Onkyo and Integra HDMI boards on eBay; looks like about $50-$90 per board. He has them listed as seller refurbished so I'm guessing that means he's repaired the boards in a similar manner. His feedback rating is 100% with aprox. 350 positive feedback. He doesn't have any boards for the TX-NR906 currently, but he said he has them occasionally so I should check back. I think I could probably replace a board without issue, I just am leery about soldering and replacing the capacitors.

So I think these are my options to get the 906 in working order. Please provide comments/suggestions.

1. Buy a board from the guy on eBay and install myself. What's the worst that could happen, I suppose I could do damage to the rest of the receiver, but at this point it's close to useless anyway. Cost $50 to $100. No idea how long this would last.

2. Have Onkyo service tech repair board if possible. Cost aprox $150 to $300. Does anyone have experience with repaired board? Will a repaired board last as long as the original (in my case 3 years)?

3. Have Onkyo service tech replace board. Cost aprox $800. Does anyone have any experience with a replaced board? Will a replaced board last as long or longer than original?

4. Buy a new receiver. Cost $2500 to $2900. Have the more recent Onkyo/Integra receiver models had better luck with their HDMI boards? From the threads I could find it seems like the Onkyo xx5 and xx6 models were the worst for HDMI board reliability. Are Integras more reliable in this respect? In my research it doesn't seem like I could find many people complaining about the Integras. Perhaps because Integra's sales volumes are significantly less?

5. Upgrade to separates? Cost $2500 and up. I have several questions on this one so I'll put in a new response.

Thanks!!
post #2668 of 2746
Thread Starter 
Quote:
Originally Posted by AVGeek99 View Post

I've spent the last three years in complete bliss (ignorance) with my TX-NR906. It seems my HDMI board has now failed. My story is a little different than most, but I think the only culprit is HDMI board failure. Many people talk about going through a period where it takes many minutes to lock onto the HDMI signal, but it eventually makes the connection. In one day I went from everything working perfectly to not getting any HDMI signal at all.

I've done all the troubleshooting I can think of (connect HDMI direct from source to TV to confirm signal, factory reset, swap cables, change HDMI out from Main to Sub, use unused HDMI ins), but nothing works. Additionally I can't get any setup menu to go through HDMI, the board just seems dead.

I called Onkyo, out of warranty so nothing they can do. Called local Onkyo service dealer, they quoted aprox $800 for a new board installed, $150 to $300 to repair if possible.

I saw a couple threads where people were replacing the caps themselves. I'm normally pretty confident with replacing boards in PCs or building PCs from scratch, but I've never attempted to replace something that was physically attached to a board; it seems a little out of my league. There's a guy selling Onkyo and Integra HDMI boards on eBay; looks like about $50-$90 per board. He has them listed as seller refurbished so I'm guessing that means he's repaired the boards in a similar manner. His feedback rating is 100% with aprox. 350 positive feedback. He doesn't have any boards for the TX-NR906 currently, but he said he has them occasionally so I should check back. I think I could probably replace a board without issue, I just am leery about soldering and replacing the capacitors.

So I think these are my options to get the 906 in working order. Please provide comments/suggestions.

1. Buy a board from the guy on eBay and install myself. What's the worst that could happen, I suppose I could do damage to the rest of the receiver, but at this point it's close to useless anyway. Cost $50 to $100. No idea how long this would last.

This is a risk only you can decide on. Does he want your board in exchange? If so, the refurbed board could be more of a problem. I do not know what would happen if you replaced the original board with one that is a different version as there was a production change along the way.

2. Have Onkyo service tech repair board if possible. Cost aprox $150 to $300. Does anyone have experience with repaired board? Will a repaired board last as long as the original (in my case 3 years)?

If they do right, the repaired board should be as good as the original. If the problem is bad caps and they use the proper caps with a higher thermal rating, the board should last even longer.

3. Have Onkyo service tech replace board. Cost aprox $800. Does anyone have any experience with a replaced board? Will a replaced board last as long or longer than original?

I would repair the board first unless they know that there is something really bad with your board.

4. Buy a new receiver. Cost $2500 to $2900. Have the more recent Onkyo/Integra receiver models had better luck with their HDMI boards? From the threads I could find it seems like the Onkyo xx5 and xx6 models were the worst for HDMI board reliability. Are Integras more reliable in this respect? In my research it doesn't seem like I could find many people complaining about the Integras. Perhaps because Integra's sales volumes are significantly less?

This would be a last resort. If you are consideringgoing to 3D in the near future, then it would be worth considering. If not, I would have the board repaired. The integras and onkyos in the same model year shared a lot of the components. So an integra in the same year might have the same issues.

I would seriously look at another brand. Onkyo has not been reliable and has had major issues with their AVRs. The x05 and x06 models suffered from HDMI issues. I think the x07 and x08 had problems in manufacturing where some coating on the boards was not removed which has been causing shorts in the system. The x05 and x06 models now have another issue with the DTS decoder with the infamous DTS bomb has reappeared last September. It has been four months and they have not come up with any updates to resolve this problem. Other companies (Pioneer, Denon and Yamaha) acknowledged the problem and have come up with updates to fix the problem a few months ago. Another issue is that Onkyo customer service is horrible. They do not return calls nor do they answer emails. I have been on hold for an hour or more waiting for someone to answer my call.


5. Upgrade to separates? Cost $2500 and up. I have several questions on this one so I'll put in a new response.

Thanks!!

answers embedded above...
post #2669 of 2746
Hey AVGeek.

Same problem here for me. Exactly what you have.

Answer is Number 5. Paying lots of money for an AVR is a bad investment. I am now using my 906 as a pre/pro and running it in LPCM 7.1. Sound is the same so I am happy just the same with the unit. I am powering it with an Outlaw 7500 multichannel amp and the sound is that much better. The amp cost me $1600 Internet Direct. For the money you will spend to fix this thing it is NOT worth it.

Onkyo has terrible customer service on the repair side. ABSOLUTELY BRUTAL! My company's AVS dept stopped carrying the Onkyo flagship models from the 1009 on up due to complaining customers. My 906 failed right away but being a discontinued model and after 3 months I didn't bother with the hassle. The sound on 7.1 direct is just as good. I would use it as a pre/pro or go separates. As a pre/pro Marantz 7005 is fantastic.

Don't deal with any refurbished boards from Ebay. It will prove a waste of your money. You don't know if it will work and for how long. This should not have happened in the first place. I will eventually be replacing my 906 and NEVER go Onkyo again.

The 906s power supply is awesome for an AVR but compared to my Outlaw amp it is a Japanese 4 banger vs an Italian V10 engine. No comparison in fidelity, speed, damping factor. Others may say you won't notice a difference in sound quality. Absolute BOLLOCKS. You will with bells on and will not look back to anemic AVR power.

Hi end AVRs are the worst investment in the AVS business right now.

Go to Outlaw, go to Emotiva....both of these companies have great customer service and a pre/pro....power amp combo is the best investment for your money. Outlaw has special deals if you buy one of their amps with a Marantz 7005.
post #2670 of 2746
Quote:
Originally Posted by Jon S View Post

I've spent the last three years in complete bliss (ignorance) with my TX-NR906. It seems my HDMI board has now failed. My story is a little different than most, but I think the only culprit is HDMI board failure. Many people talk about going through a period where it takes many minutes to lock onto the HDMI signal, but it eventually makes the connection. In one day I went from everything working perfectly to not getting any HDMI signal at all.

I've done all the troubleshooting I can think of (connect HDMI direct from source to TV to confirm signal, factory reset, swap cables, change HDMI out from Main to Sub, use unused HDMI ins), but nothing works. Additionally I can't get any setup menu to go through HDMI, the board just seems dead.

I called Onkyo, out of warranty so nothing they can do. Called local Onkyo service dealer, they quoted aprox $800 for a new board installed, $150 to $300 to repair if possible.

I saw a couple threads where people were replacing the caps themselves. I'm normally pretty confident with replacing boards in PCs or building PCs from scratch, but I've never attempted to replace something that was physically attached to a board; it seems a little out of my league. There's a guy selling Onkyo and Integra HDMI boards on eBay; looks like about $50-$90 per board. He has them listed as seller refurbished so I'm guessing that means he's repaired the boards in a similar manner. His feedback rating is 100% with aprox. 350 positive feedback. He doesn't have any boards for the TX-NR906 currently, but he said he has them occasionally so I should check back. I think I could probably replace a board without issue, I just am leery about soldering and replacing the capacitors.

So I think these are my options to get the 906 in working order. Please provide comments/suggestions.

1. Buy a board from the guy on eBay and install myself. What's the worst that could happen, I suppose I could do damage to the rest of the receiver, but at this point it's close to useless anyway. Cost $50 to $100. No idea how long this would last.

This is a risk only you can decide on. Does he want your board in exchange? If so, the refurbed board could be more of a problem. I do not know what would happen if you replaced the original board with one that is a different version as there was a production change along the way.

I agree. This is my absolute last resort.

2. Have Onkyo service tech repair board if possible. Cost aprox $150 to $300. Does anyone have experience with repaired board? Will a repaired board last as long as the original (in my case 3 years)?

If they do right, the repaired board should be as good as the original. If the problem is bad caps and they use the proper caps with a higher thermal rating, the board should last even longer.

Unless it ends up being much more expensive once they get a chance to look at it this will be my most likely option if I don't go with separates. I think in some other thread, possibly earlier in this thread you mentioned that you actually had Onkyo service repair your HDMI board. How did that turn out?

3. Have Onkyo service tech replace board. Cost aprox $800. Does anyone have any experience with a replaced board? Will a replaced board last as long or longer than original?

I would repair the board first unless they know that there is something really bad with your board.

4. Buy a new receiver. Cost $2500 to $2900. Have the more recent Onkyo/Integra receiver models had better luck with their HDMI boards? From the threads I could find it seems like the Onkyo xx5 and xx6 models were the worst for HDMI board reliability. Are Integras more reliable in this respect? In my research it doesn't seem like I could find many people complaining about the Integras. Perhaps because Integra's sales volumes are significantly less?

This would be a last resort. If you are consideringgoing to 3D in the near future, then it would be worth considering. If not, I would have the board repaired. The integras and onkyos in the same model year shared a lot of the components. So an integra in the same year might have the same issues.

I would seriously look at another brand. Onkyo has not been reliable and has had major issues with their AVRs. The x05 and x06 models suffered from HDMI issues. I think the x07 and x08 had problems in manufacturing where some coating on the boards was not removed which has been causing shorts in the system. The x05 and x06 models now have another issue with the DTS decoder with the infamous DTS bomb has reappeared last September. It has been four months and they have not come up with any updates to resolve this problem. Other companies (Pioneer, Denon and Yamaha) acknowledged the problem and have come up with updates to fix the problem a few months ago. Another issue is that Onkyo customer service is horrible. They do not return calls nor do they answer emails. I have been on hold for an hour or more waiting for someone to answer my call.


I don't think I'll buy another receiver; that may even be more of a last resort than option 1 above. My long term plan was to upgrade to separates anyway, just not this soon. The receiver I had before my 906, an HK AVR7200, also needed repair but after only two years, 45 days after of going out of warranty. I just have doubts about the reliability of something that creates so much heat in such a small size. I'm wondering if separates would be more reliable for this reason. Without the huge amp onboard, a preamp shouldn't get as warm as a comparable receiver. So theoretically that would at least take some of the heat out of the equation.

5. Upgrade to separates? Cost $2500 and up. I have several questions on this one so I'll put in a new response.

Thanks!!answers embedded above...

Thanks for the feedback John.
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