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New HDTV owner, sad and broken hearted

post #1 of 6
Thread Starter 
Hello all - Been cruising the forum for a month or two and finally bit the bullet and bought a refurbed Westinghouse SK-32H240S from Buy.com for $420. I know, know, but I'm poor.

Received my TV Tues. and excitedly began setting it up, only to hours later be whining here and looking for a little guidance.

I'm hooked up with Cablevision IO and got a SA HD4250 STB. Plugged in a HDMI cable end into each and to my horror saw such terrible images that I wanted to cry. I know that HDTV's have to be tweaked. But I assume, perhaps wrongly, that at least one or two of the presets should provide a semi decent image. Not on my box. I searched here and on a couple other HDTV forums and tried a bunch of settings recommended by owners of the same TV. Not much better, definitely not watchable, all posterized and blocky with almost every different station having a slightly different version of nasty. Everything SD is absolutely unwatchable. BTW - I'm no videophile so I'm not a hyper critical viewer, so when I say nasty I mean nasty.

I plugged in a non HD/non upconverting progressive scan DVD player via Comp cables and Standard DVD's are unwatchable. Also tried some of the downloaded and burnt to DVD Xvid movies that I watch mostly and that was even worse (this makes sense to me re: low resolutions, etc.)

Plugged the STB into the second HDMI port (using different cable) with same results. Also tried Comp cables to STB, no luck. The one quirky (and maybe hopeful thing is that I found a basball game that was almost watchable and I could imagine with tweaking that it would be OK. But nothing else was close (I didn't check all the HD stations of course).

Next step is to bring the STB back to cablevision and hope that it's the culprit. Probably isn't I'm guessing. The TV has your basic refurb 90 day warranty where I'm probably responsible for shipping it back for service. So all this blathering before the probably nightmarish service route leads me to the question of does anyone know how to tell for sure if the TV is bad?

I apologized for the length of this post but I really needed to ventilate.

Peace,
Littlalex
post #2 of 6
honestly speaking, that's why I don't buy refurb, and why I definitely don't shop at buy.com.
For that money you could have done much better. Sorry to hear about it, i'd see if you can return the set, but buy.com has virtually non-existent customer service.
post #3 of 6
Hmm, I think that my parents have that model. I know that it is a 32" Westinghouse, but I can't remember the exact model number. They have dish network, and SD looks fine on their tv. Upconverted dvds look good too.

I think that you have a problem somewhere along the line, but I'm not sure whether it is your tv or your cablebox.
post #4 of 6
Quote:
Originally Posted by Faris Kalin View Post

Hmm, I think that my parents have that model. I know that it is a 32" Westinghouse, but I can't remember the exact model number. They have dish network, and SD looks fine on their tv. Upconverted dvds look good too.

I think that you have a problem somewhere along the line, but I'm not sure whether it is your tv or your cablebox.

Hmmm, I'm guessing it's the TV because he said everything looked fine on the normal TV.

but yeah hard to say. Plus i'm inclined to think Buy.com didn't give a damn and roughed up the tv
post #5 of 6
Thread Starter 
Walked into the room where my westy has been powered on for the last three days (This is at 4:30 am as I've been avoiding the beast for most of the day) and holy bejesus if the the damn thing looks like a real tv with actual tv images.

I quickly punched in station numbers and it's the same everywhere I go. Dump a DVD into the player and yes that too looks like a tv that just needs your basic adjustments, brightness, contrast and maybe a color tweak here and there.

If it wasn't the tv fairy I figure that plugging devices in and out of the unit or maybe the heat from being on for days helping some solder points/circuits expand or something. Paint me smiling.

Littlalex
post #6 of 6
keep your fingers crossed or knock on some wood.....
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