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Seattle, Wa - Verizon FiOS

post #1 of 452
Thread Starter 
Just got my FiosTV installed today. I've had Fios internet for a little over a year now. Just wanted to start a new thread to branch off of the local Comcast one. So far the TV service completely rocks!

I will post more after I've had more time to learn the guide better etc...

Here is the current HD channel lineup that I'm getting. I think we will be at 100 HD channels when they add FSN.


ABC KOMO HD 504
NBC - KING HD 505
KONG HD 506
CBS - KIRO HD 507
PBS - KCTS HD 509
CW - KSTW HD 511
FOX - KCPQ HD 513
MY - KMYQ HD 522


USA HD 550
TNT HDTV [WEST] 551
TBS in HD 552
FX HD 553
Universal HDTV 567
WGN America HD 568
HD Net 569

ESPN HDTV 570
ESPNews HD 572
ESPN U HD 573
ESPN2 HDTV 574
FSNNW-HD 576 ( Oct 1st?)
Speed HD 583
Big Ten Network HD 585
NFL Network HD 588
Tennis Channel HD 592
World Fishing Network HD 597
VS. Golf HD 590
Outdoor Channel HD 591
MAV TV HD 598


CNN HD 600
CNBC HD+ 602
Fox Business Network HD 617
Fox News HD 618
The Weather Channel HD 619

Discovery Channel HD 620
National Geographic Channel HD 621
Science Channel HD 622
Smithsonian Channel HD 625
History Channel HD 628
bio: The Biography Channel HD 629
Animal Planet HD 630
HD Theater 631
TLC HD 639

Lifetime HD 640
Lifetime Movie Network HD 641

QVC HD 650


Food Network HD 664
HGTV HD 665
Planet Green HD 668
Wealth TV HDTV 669
Travel Channel HD 670

Sci-Fi HD 680
A&E HD 681
Bravo HD 685
ABC Family HD 699

Palladia HD 711
Disney Channel HD 780
Toon Disney HD 781

Hallmark Movie Channel HD 740
The MGM Channel HD 744
HD Net Movies 746

Starz HDTV 840
Starz Edge HD 842
Starz Kids & Family HD 845
Starz Comedy HD 847
Showtime HDTV 865
Showtime HDTV West 866
Showtime Showcase HD 867
Showtime Showcase HD West 868
Showtime 2 HD 869
Showtime 2 HD West 870
Showtime Extreme HD 873
Showtime Extreme HD West 874
TMC HDTV 885
The Movie Channel HD West 886
The Movie Channel Xtra HD 887
The Movie Channel Xtra HD West 888

HBO HD [West] 901
HBO 2 HD 902
HBO 2 HD [West] 903
HBO Signature HD 904
HBO Signature HD West 905
HBO Family HD 906
HBO Family HD West 907
HBO Comedy HD 908
HBO Comedy HD West 909
HBO Zone HD 910
HBO Zone HD West 911
HBO Latino HD East 912
HBO Latino HD West 913

Cinemax HDTV 920
Cinemax HD [West] 921
More Max HD [East] 922
More Max HD [West] 923
Action Max HD [East] 924
Action Max HD [West] 925
Thriller Max HD [East] 926
Thriller Max HD [West] 927
WMAX HD 928
At Max HD 929
Five Star Max HD 930
OuterMax HD 931
post #2 of 452
Quote:
Originally Posted by ABHD View Post

Just got my FiosTV installed today. I've had Fios internet for a little over a year now. Just wanted to start a new thread to branch off of the local Comcast one. So far the TV service completely rocks!

I will post more after I've had more time to learn the guide better etc...

Any hunches if FiOS will make it to Seatac, Burien, Kent, Des Moines?
post #3 of 452
Thread Starter 
Quick overview since installation
I must admit I was a bit hesitant to switch to FiOSTV at first but am very happy so far. Here are some quick initial impressions, nothing technical, just observations. Viewed on a 60 inch Sony 1080p with surround sound.

Installation:
Was fairly quick took about 1.5 hours or so, but we had multiple HDTV's set up. One TV would probably install less than 1 hour if you already have the fiber to your house. I already had Fios internet so I was good to go. Everything went smooth and was up and running without any problems.

Channels:
This channel lineup ( http://www.dslreports.com/r0/downloa...%20Seattle.pdf ) has some channel numbers that are wrong on the locals and a couple others; however, they are all there. For instance, 501 says it's CW-HD is actually on 511, and very similar to Comcast where 104, is Komo you'll find it on 504, 505 King, 506 Kong etc.. MGM-HD doen't seem to be listed in the hand out ( at least I cant see it ), yet it is in the lineup so we may actually be getting at least one more than listed, there may other differences too that I haven't noticed yet. I know HBO-HD doesn't start on 899 on the sheet, but in fact it's 901 ( I think ) BTW, there are like 100 HD channels with more to come by the end of the year I was told.

Guide:
So far the guide seems much better than Comcasts ( definately looks much better too ). I used to get times where the Comcast guide would not respond when clicking then suddenly it would execute all the buttons you pressed all at once, very annoying indeed. I have not seen this with the FiOS guide yet. The guide has a lot more to it to explore than Comcast and I've only messed with it for about 1 hour so far. Will post more later.

PQ: probably the best PQ, I've seen on my TV other than Blu-ray or HD-dvd on certain channels. It really depends on what the content is though, but if the content is good then the pq is some of the best I've seen from a TV service. Of course not all HD content is stunning, and we still gotta deal with those channels that stretch and all that, but so far, I'm very happy. SD looks watchable to me too, whereas sometimes on Comcast a SD channel was just too aweful for me to watch.

Sound:
One thing I've noticed right away, especially on the like 10 HD HBO's and 10 Cinemax HD channels is that the surround sound seems much better than Comcasts. I don't know why or if that's to do with limited bandwidth or what, but some movies are almost like playing a Blu-ray Disc in terms of sound. I had to adjust my subwoofer before it rattled pictures off the wall. Amazing stuff.

So far, I've only been messing with it for a few hours, I'll post more impressions after I get over all the initial excitement!
post #4 of 452
So, I take it you haven't tried it with a TiVo? Do you know off hand if that will work? Does every TV require a box, even if it's just SD?
post #5 of 452
I have an install scheduled for this WED but had a couple questions the sales people seem to not be able to answer.

-What HD model of motorolla box do you get? From what I read it's the older ones with the big orange LED display not the newer ones comcast has been switching to. Also how big is the hard drive?

-Do you get MOJO? I was told yes but did nt see it on the Seattle chanel lineup. I did find it on the Portland one on ch682

-Do they use existing coax in the house? I was told they install 3 outlets fro free but want 20 each for the others. I would think they just need to run a line to the existing splitter on the house and I should be good.
post #6 of 452
Thread Starter 
Quote:
Originally Posted by sharding View Post

So, I take it you haven't tried it with a TiVo? Do you know off hand if that will work? Does every TV require a box, even if it's just SD?

Nope haven't tried it with Tivo, but I was told by the tech that both Tivo and cablecards work but some adjustments need to be made... not sure what those adjustments are.
post #7 of 452
Thread Starter 
Quote:
Originally Posted by mrockov View Post

I have an install scheduled for this WED but had a couple questions the sales people seem to not be able to answer.

-What HD model of motorolla box do you get? From what I read it's the older ones with the big orange LED display not the newer ones comcast has been switching to. Also how big is the hard drive?

-Do you get MOJO? I was told yes but did nt see it on the Seattle chanel lineup. I did find it on the Portland one on ch682

-Do they use existing coax in the house? I was told they install 3 outlets fro free but want 20 each for the others. I would think they just need to run a line to the existing splitter on the house and I should be good.


The box is a 7216-1 and was told it is the newest box that Verizon is using, and a lot of other FiosTV areas aren't even using this box yet. I think it still only has a 160GB drive in it unfortunately from what I can tell, but not 100 percent sure on that. It does look like the older Comcast box... the 3416 or whatver it was called, but this box has multi-room cabablilities if activated and other features like, you can view pictures, videos, listen to music from your PC but access it from the TV. I like having the red record light again that wasn't on the newer Comcast box. Even though it looks like the older box, I'm pretty sure it's a newer model from the number itself.

No Mojo that I can find browsing thru the HD channel guide, at least not yet. If Portland has it, then I'd imagine they'd add it at some point. They do have, both HDnet's which is cool, first time I've ever got to see those.

Yes they use the Coax in your house if it passes their quality tests. That's exactly what they did for my install, ran the line to the splitter, tested it, and I was good to go.

Good luck with your new FiosTV, I hope your install goes as smoothly as it did for me.
post #8 of 452
Thread Starter 
BTW, forgot to mention the remote. I'm finally getting used to it, has somewhat of a different layout than the Comcast remote, but some things are similar. I'm still often hitting the mute button because that is where the exit button was on the Comcast remote. One nice thing is that the buttons are backlit when you press them, so you can see them better at night if the light is low. Also I can control the volume of my surround receiver with the volume button and change channels with the channel button which is nice. There are tutorial videos on how to set up all this in the guide. This may have been possible with the Comcast remote, but if so I didn't know about it.

I don't like that the info button is way up at the top, however there is a limited info type button called the FiosTV button in the center, but if you want to find more details, you gotta get used to the new layout for sure.

Searching... you have 4 ways of searching which is nice. Keyboard, like our old search on Comcast, 2 cell phone search types, one with auto complete, and the scroll type like we have in the newer guide with Comcast. you can do way more types of searches etc...

here is a video that someone did to show some features. http://www.youtube.com/watch?v=-T1Eyadq_7A

I've noticed some of the guide info is wrong on certain channels, not sure if this is do to eastcoast feeds or what. But for instance, Willy Wonka was on but the guide said Chitty Chitty Bang Bang, and on FX-HD Matrix was on but it said it was actually X-men, etc... Hopefully these issues will be resolved soon.
post #9 of 452
congrats & welcome to the FiOS club ABHD!!!

one question: what's the ch # for MGM-HD in the guide? FiOS has had a contract to carry this ch for some time but this is the 1st I've heard of it appearing anywhere-maybe getting pressure to light it up? especially since they should have at least one HD ch slot open in every market now that the Olympic chs are dark.

remember that the FiOS guide is IP-based. you can have info for a ch you can't tune in, & vice-versa(when ESPNU-HD was added we could tune it for hrs. before the guide info showed up).

MOJO seems to be a mystery still. it was listed for us too(in the pdf. ch list on the Verizon webpage) but so far nothing in any market AFAIK.

BTW Tivo seems to work very well with FiOS(many subs like the box itself & the guide much better than the FiOS hardware). you do need 2 CableCards/Tivo & all the potential issues & glitches-no different than any other provider tho. more info on FiOS & Tivo in the FiOS tech thread in the HDTV Tech. forum.

you do need a FiOS box for every TV unless:

all you want on that TV is the local tier(chs 1-49) AND

said TV has a QAM-friendly digital tuner. you guys are a new market so I'm sure FiOS is all-digital for you.

and the Moto 7216 is indeed the latest FiOS DVR. nice to be a new market huh?
post #10 of 452
wait a minute-you guys have FX-HD? how many HD chs do you have?
post #11 of 452
Thread Starter 
Quote:
Originally Posted by HDntheCity View Post

wait a minute-you guys have FX-HD? how many HD chs do you have?

If you look at the pdf link above there are 99 HD channels, pretty sweet indeed. However, FSN-NW HD on channel 576 is missing, and no MOJO listed in that pdf lineup nor on the actual service yet that I could find by browsing HD.

MGM-HD is on 744 for us but is not in the list, FX-HD is on 553 as listed.

With FNS missing and MGM not listed but there, we are still at 99 HD Channels.

The guide is not correct on certain channels including our local PBS-HD station, so I don't know what is up with that but hopefully it will be fixed soon, it's kind of annoying to see a show you want to watch then go to it to find that something else is playing. Anyway, this is the first week of service so I expected some of this, so far I'm still very pleased overall.
I'm probably going to call and find out what is up with the guide and FSN-HD not being there.

I'm getting a not subscribed when I go to ESPNU-HD, but got all the other sports channels, all the other ESPN's, Speed HD, NFL, Tennis, Fishing etc etc, but also not getting MavTV-HD either, no subscription.

Are these channels both ESPNU and MavTV ones I have to pay extra for or should they work if I am getting all the other sports channels too?
post #12 of 452
Congratz ABHD....I'm looking forward to Fios TV too.
post #13 of 452
Tnx for the info, ABHD. I've also had the FIOS internet/phone for over a year, and I recently signed-up for the TV service from a rep from Portland that was working the Kirkland area. Should have it installed soon.
post #14 of 452
Man you guys are LUCKY!!!! you got the same expanded HD rollout that NYC, NJ, and apparently parts of MA & RI got. we may get the second HD rollout in late Oct.-for now we only have 47 HD chs. counting our locals. we do have our local HD RSN(Comcast-Mid-Atlantic).

now as to some sports chs-you should be getting ESPNU-HD. the chs in the Sports pkg. are Tennis Ch, World Fishing, & Mav TV. to get the HD versions you probably need to have the Sports or Movies & Sports pkg.
post #15 of 452
Quote:
Originally Posted by vico512 View Post

Tnx for the info, ABHD. I've also had the FIOS internet/phone for over a year, and I recently signed-up for the TV service from a rep from Portland that was working the Kirkland area. Should have it installed soon.

Vico, have they given you a date for when it will be available in Kirkland? Last time I called I was told that they still don't have a franchise agreement and that they could not schedule me for an appointment since it was too early. That was a few weeks ago when I called (around when the flyers to do the early registration came in the mail). I already have FIOS internet so it should be a quick install.
post #16 of 452
Do any of the Best Buy or Verizon Plus stores indicated on the Verizon "store locator" offer in-store demonstrations of FiOS TV, similar to the Comcast TV kiosks at local malls? Their locator specifically mentions that the FiOS TV product is available at the Bellevue, Lynnwood and Everett Circuit City.
post #17 of 452
Quote:
Originally Posted by Master843 View Post

Vico, have they given you a date for when it will be available in Kirkland? Last time I called I was told that they still don't have a franchise agreement and that they could not schedule me for an appointment since it was too early. That was a few weeks ago when I called (around when the flyers to do the early registration came in the mail). I already have FIOS internet so it should be a quick install.

Not yet. I got a verbal of a couple of weeks, and that Verizon would be calling. So far, it hasn't happened. Waiting, waiting...
post #18 of 452
Thread Starter 
Quote:
Originally Posted by vico512 View Post

Not yet. I got a verbal of a couple of weeks, and that Verizon would be calling. So far, it hasn't happened. Waiting, waiting...


Hey, just a warning. Those of you who have ordered, you might want to follow up on your order because Verizon is notorious for not showing up or messing up orders. When I ordered FiosTV, it was last Thursday, and had my install done 2 days later, I could have had it installed the next day but had to work. I got a phone number from them to check on my status, and I called right before they came out just to be sure.

Luckily my order and install went smooth, but I have heard bad stories from others and including my own problems I had with them when I first got the internet installed over a year ago. I had taken a day off from work for the Fios internet to be installed but someone had forgot to process my order and nobody showed up that day! They've told me they are aware of these problems and are working on improving this and their costomer service, and let's hope they do.

I'd have to say Comcast has them beat when it comes to customer service... as bad as Comcast may be at least they try. So just wanted to give out a warning that you might want to double check that your order was processed. Definately call the day of your install to make sure you are in the queue for that day with the dispatch. Fios is definatley a cool product but Verizon has got some work to do when it comes to costumer service. Hopefully my successful install is a sign that things have improved for Verizon over the past year in this respect.
post #19 of 452
ABHD, tnx for the heads-up. I'll do some follow-up. When I had the FIOS installed, all went seamlessly. Verizon called in advance & also emailed me the menu of events, so there were no surprises. The TV installation shouldn't be much more than running a coax from the FIOS box, and hopefully, it will go as smoothly as the original FIOS install.
post #20 of 452
Just wondering if you got the extreme HD and how much do they charge you for the HD set top boxes?
post #21 of 452
Thread Starter 
Quote:
Originally Posted by gargon View Post

Just wondering if you got the extreme HD and how much do they charge you for the HD set top boxes?

Yep I got Extreme HD with free HBO and Cinemax for one month which is 26 HD movie channels. With Comcast I could only 1 HD HBO and 1 Max HD channel. The set top box is free for one year, after that it's 15.99 if you get the basic HD/dvr, if you activate the multi-room capabilities its 19.99 ( I think ) They are both the same dvr the QIP 7216... the price difference just depends on if you use if for multiroom or not. Note: only one set top box is free for a year.
post #22 of 452
Thread Starter 
Just wanted to update a couple things I noticed now that I've had a few days to learn more about the guide and try different things. I was a bit excited and writing about all the great things about FiosTV, now here are some of the negatives I've noticed so far.

There are definately some issues with this guide. Althought the channel selection is great, there are a number of problems I've encountered. Some of these are actually probably things I just need to get used to with the new interface etc.. but some are problems.

I don't like the fact that when you hit info, that it doesn't tell you right away if this show is a repeat, it only says if something is new but you have to hit the info button 2 times to open up the bigger info panel find that out. If a show is not new, there is nothing, so I guess that means it's a repeat? So far there are no star ratings for movies either. Actors are only found in the extended panel info, not in the movie description.

Seems a lot of other features take more steps on the remote than I'm used too as well.

I've had some "currently unavailable" dropouts when surfing thru channels. This only has happened as of last night, didn't see this occur before. When this happens the sound is usually gone but the picture is there for a few seconds then a black screen with "currently unavailable" appears. While this doesn't happen often, when it does it's annoying but this can always be fixed by channeling up then back down to it, then the channel works just fine.

There seems to be a lot of HD content on demand, even more than Comcast maybe ( I'm not totally certain, it could be Comcast has more ) except when it comes to HD movies. Most of the HD movies seem to have a fee. Again, maybe I just didn't find the free HD movies yet, because there is a lot to surf thru... But hey they got tons of other stuff even How to clean a toilet in HD LOL!

Hidden remote features that I had to discover on my own. you can page up and down if you have the menu selected and you use the channel up/down button. To get a scrollable small guide, hit the down arrow only to bring up the smaller menu. Then you can sroll thru a smaller menu both left to right for times or up and down channel listings.

Probably the biggest problem is that sometimes the guide data is wrong. This is kind of a big issue since this can lead to wrong shows being recorded. I've verified this.
post #23 of 452
Quote:
Originally Posted by vico512 View Post

Not yet. I got a verbal of a couple of weeks, and that Verizon would be calling. So far, it hasn't happened. Waiting, waiting...

They told me they would call me back as well (still nothing either). At this point I think I will just wait and monitor their site for a press release on them getting a franchise agreement. At that point I figure it should be ok to call back to get a more definite answer.

Do you know if that is something the city council will have to vote on during their normal monthly (public) meeting, or can they do that whenever? I checked their September public meeting agenda and did not find any mention of it.
post #24 of 452
Quote:
Originally Posted by ABHD View Post

Yep I got Extreme HD with free HBO and Cinemax for one month which is 26 HD movie channels. With Comcast I could only 1 HD HBO and 1 Max HD channel. The set top box is free for one year, after that it's 15.99 if you get the basic HD/dvr, if you activate the multi-room capabilities its 19.99 ( I think ) They are both the same dvr the QIP 7216... the price difference just depends on if you use if for multiroom or not. Note: only one set top box is free for a year.

Please let us know how much FiOS charges for CABLECARDS . . . that is, if you know. Thanx.
post #25 of 452
I'm so happy!!! Fios TV just got approved in Redmond.
post #26 of 452
Thread Starter 
Quote:
Originally Posted by drew00001 View Post

Please let us know how much FiOS charges for CABLECARDS . . . that is, if you know. Thanx.

Not quite sure but I asked about Cablecards and Tivo when they were installing, I think the fee is like 2.99 a month, but don't quote me on that as being accurate, the website says for a low monthly fee... maybe it's free for a year since the set top boxes are.
post #27 of 452
Thread Starter 
Quote:
Originally Posted by gdeep View Post

I'm so happy!!! Fios TV just got approved in Redmond.

Cool, Congratz gdeep! So far I'm really liking the channel selection and pq of course. The guide is a bit buggy though I'm slowly discovering, and I had some damn recording errors for the first time yesterday. But with the free dvr for a year it's a lot cheaper than I was paying for Comcast, so overall I'm very happy.

I have the Extreme HD package with HBO and Cinemax ( free for 1 month 21.99 extra after that for both packages giving me 26 hd movie channels plus a ton of non-hd ones ) and even if I got all the stars HD channels, Movie Channel HD channels and Showtime HD channels, I'm pretty sure my bill would still be cheaper than what I was paying before with Comcast.
post #28 of 452
Quote:
Originally Posted by ABHD View Post

Yep I got Extreme HD with free HBO and Cinemax for one month which is 26 HD movie channels. With Comcast I could only 1 HD HBO and 1 Max HD channel. The set top box is free for one year, after that it's 15.99 if you get the basic HD/dvr, if you activate the multi-room capabilities its 19.99 ( I think ) They are both the same dvr the QIP 7216... the price difference just depends on if you use if for multiroom or not. Note: only one set top box is free for a year.


How much is HD Extreme package is for?
post #29 of 452
Thread Starter 
Quote:
Originally Posted by gdeep View Post

How much is HD Extreme package is for?

Actually when I called to find out about their service I told them I wanted Extreme HD and wanted to make sure they really carried all those channels in Washington. I'm not sure if there is actally an Extreme package or not but what I'm paying is 47.99 for the premium cable includes the HD's, I'm getting all the HD channels listed on their list ( 56 HD channels ), except for the Stars/TMC/Showtime ones. HBO/Max free for one month, then 21.99 after 30 days. DRV box is free for a year then 15.99 after that. unless you get multi-room with more boxes.

I don't get the Starz HD's, Movie Channel HD's, or Showtime HD's so not sure what that costs to add that, but the HBO/Max gives you 26 HD movie channels alone, which is quite remarkable coming from Comcast. This is also less than I was paying for Comcast even when you add up stuff after the free period expires.
post #30 of 452
ABHD,

Any chance you know if FiOS is copy protecting its content? If I get FiOS, I would like to be able to use MRV (Multi Room Viewing) on my 2 Tivos. I haven't seen Comcast protect any SD content yet . . . just HD content. This works OK for me, as I still have a 4:3 TV in my bedroom connected to a Tivo without a cablecard. I do most recording on my livingroom Tivo, which has 2 Cablecards and a 750GB hard drive, so using MRV is very important.
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