I finally got a hold of one of these... with the help of a board member, I was able to track down a B1 unit (for those that aren't familiar, see attached document), which is basically a unicorn since these things are long out of production. It's a long story that is still ongoing, but JAM Industries literally stole my B1 unit (that was sent in for a simple firmware upgrade) and replaced it the first time with a beat up completely unpackaged piece of junk (loose receiver and accessories thrown in a box), then later replaced it with a much nicer (still had to polish out scratches from the face) refurbished unit despite the fact I made it very clear that would not be acceptable - they were dumb enough to leave a repair work order slip on the box (which was literally broke open when left on my door step). It's a long story and I am trying to communicate with the vendor on how to resolve this (ie. partial refund since I did not get what I paid for), but surprise surprise he's not getting back to me.
Anyways, the question I have is has anyone else had issues with their unit intermittantly refusing to output any sound on startup? It's happened 3-4 times in the ~3 weeks I've had the unit where you turn it on and there is no sound output no matter what you try (internet radio, network, TV, FM, BluRay etc.). The only thing that fixes it is turning the unit off/on, sometimes several times before it will work again. I'm trying to figure out if this is related to the network/internet features as I've only ever noticed it happening when "starting up" in one of these modes (internet radio or network). I am wondering if I should send this thing back once and for all since the repair work order noted that they "fixed the surround board and adjusted the bias". Is this possibly the same "surround board" issue it was sent back for in the first place? It also makes me nervous that they claimed to have "fixed" it rather than replaced it.
Long story short: AVOID ANYTHING TO DO WITH JAM INDUSTRIES AT ALL COSTS! I should have never bothered having the firmware upgraded. Next time (if I ever buy HK again) I will buy one in the US and not worry about the warranty as it's completely worthless since JAM is the only option for the entire country.
Demo_Stock_Classification_(B-stock)_-_Erikson_Consumer.pdf 30.505859375k . file