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Official Samsung LNxxA850 Owner's Thread - Page 183

post #5461 of 5526
10/29/11 at 8:27pm
Quote:
Originally Posted by PiratesCove View Post


Its been a while....

Good to hear about the quick fix...I hope it lasts...

To check Firmware Version:

User Menu -> Setup -> SW Upgrade
When highlighted the SW Upgrade, press the Info button on Remote

Thank you. I've had this TV since 2008 and never knew how to do this.

I have two numbers: module 1004.0 and micron 1003. Is one of these the firmware. Version?
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post #5462 of 5526
10/29/11 at 8:56pm
Quote:
Originally Posted by LBJ2 View Post

Thank you. I've had this TV since 2008 and never knew how to do this.

I have two numbers: module 1004.0 and micron 1003. Is one of these the firmware. Version?

I believe you have firmware version 1004 its the first one after the initial T-SPHAUSC, followed by a date.
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post #5463 of 5526
10/29/11 at 9:05pm
Quote:
Originally Posted by PiratesCove View Post


I believe you have firmware version 1004 its the first one after the initial T-SPHAUSC, followed by a date.

Ok. That's helpful. Thanks again.
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post #5464 of 5526
10/30/11 at 7:21am
Quote:
Originally Posted by LBJ2 View Post

Ok. That's helpful. Thanks again.

I believe the consensus is that earlier versions are better than later versions. If you're not having any problems, don't update.
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post #5465 of 5526
10/30/11 at 10:01am
Quote:
Originally Posted by dfp View Post


I believe the consensus is that earlier versions are better than later versions. If you're not having any problems, don't update.

Good to know. So far other than that pesky red line from top to bottom which has now been eliminated with the "reset" this Tv has been a-okay or me.

Today I used an app called iMediaShare on my iPad and was able to stream content from my iPad to the A850. Not bad for a TV that I bought on 2008!
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post #5466 of 5526
11/1/11 at 8:59am
Quote:
Originally Posted by LBJ2 View Post

Good to know. So far other than that pesky red line from top to bottom which has now been eliminated with the "reset" this Tv has been a-okay or me.

Today I used an app called iMediaShare on my iPad and was able to stream content from my iPad to the A850. Not bad for a TV that I bought on 2008!

ugh...the red line is back on my A850 panel. This time the factory reset didn't clear it like the first time.

Anybody hear of this issue on the Samsungs A850--A constant red "line of pixels " from top to bottom of the panel/screen? (I searched through this thread and didn't find any mention of a red line)
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post #5467 of 5526
11/1/11 at 9:25am
I had a similar problem - ugly green line. Mine was a physical issue.

I fixed it by gently rubbing every inch or so along the line. In my case, the magic spot (stuck pixel?) was about halfway down the screen. When i massaged that spot, the line disappeared. It's come back once, but by pressing on the same spot, it disappeared immediately.

Hope you have similar luck!
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post #5468 of 5526
11/1/11 at 9:27am
Hi all -

A long time ago I downgraded my firmware, in hopes that it would improve flashlighting. It didn't. However, I'm now stuck with the on/off sounds, and would like to make those go away. Not an option in my current fw (1002, I believe.)

Does anyone have latest known good fw that they could post?

Thanks
Kris
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post #5469 of 5526
11/1/11 at 9:58am
PM your email and I'll send you firmware 1003. If the on/off sounds your talking about are the chimes you hear when turning the tv on and off you could disable that in your settings.
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post #5470 of 5526
11/1/11 at 10:10am
Quote:
Originally Posted by kxb View Post

I had a similar problem - ugly green line. Mine was a physical issue.

I fixed it by gently rubbing every inch or so along the line. In my case, the magic spot (stuck pixel?) was about halfway down the screen. When i massaged that spot, the line disappeared. It's come back once, but by pressing on the same spot, it disappeared immediately.

Hope you have similar luck!

Hello Thanks--in my case the line runs from top to bottom . I tried to rub it out but seems to be very persistent--and of course I am out of my warranty period.

I have a feeling this might be a panel issue and may require a new panel Anybody have any idea what a new panel might cost more or less for the LNA46850? I contacted my local service technician but he needs to come out and examine the TV and charges a fee to do so ( which is understandable.)

Edit:

I just found this "fix it" URL. I am not sure about the solution recommended ( I have no expertise in electronics)--but the picture of the red line ( scroll down to second pic) on the LCD panel is exactly what I am experiencing.
http://www.fixya.com/support/t281077...ht_side_screen
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post #5471 of 5526
11/1/11 at 11:21am
Quote:
Originally Posted by LBJ2 View Post

Hello Thanks--in my case the line runs from top to bottom . I tried to rub it out but seems to be very persistent--and of course I am out of my warranty period.

I have a feeling this might be a panel issue and may require a new panel Anybody have any idea what a new panel might cost more or less for the LNA46850? I contacted my local service technician but he needs to come out and examine the TV and charges a fee to do so ( which is understandable.)

Edit:

I just found this "fix it" URL. I am not sure about the solution recommended ( I have no expertise in electronics)--but the picture of the red line ( scroll down to second pic) on the LCD panel is exactly what I am experiencing.
http://www.fixya.com/support/t281077...ht_side_screen

Based on previously mentioned capacitor issues, your A850 may still be under warranty.

Check with samsung support (customer service), I was suprised to find that mine still is (after the initial year and a-half period).

http://www.samsung.com/us/support/#
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post #5472 of 5526
11/1/11 at 11:51am
Quote:
Originally Posted by PiratesCove View Post

Based on previously mentioned capacitor issues, your A850 may still be under warranty.

Check with samsung support (customer service), I was suprised to find that mine still is (after the initial year and a-half period).

http://www.samsung.com/us/support/#

Thank you. I'll look into that. I have reset the TV four/five times now and the last time the red line disappeared again....hmmmm..I expect it will be back so I'll give Samsung another call--they have been very friendly so far. Not sure what the Capacitor recall issue is ( something to do with power I suspect) but I'll ask and see if it can help my situation. Thanks again for the tip.
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post #5473 of 5526
11/4/11 at 9:38am
Quote:
Originally Posted by LBJ2 View Post

Thank you. I'll look into that. I have reset the TV four/five times now and the last time the red line disappeared again....hmmmm..I expect it will be back so I'll give Samsung another call--they have been very friendly so far. Not sure what the Capacitor recall issue is ( something to do with power I suspect) but I'll ask and see if it can help my situation. Thanks again for the tip.

First the bad news: They have to replace my TV panel ($$$$)
Now the good news: Samsung offered to extend my TV warranty 30 days and will cover all costs for this repair. WOW
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post #5474 of 5526
11/4/11 at 10:16am
Quote:
Originally Posted by LBJ2 View Post

First the bad news: They have to replace my TV panel ($$$$)
Now the good news: Samsung offered to extend my TV warranty 30 days and will cover all costs for this repair. WOW

Real cool...I'm glad it worked out.
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post #5475 of 5526
11/7/11 at 4:07pm
TV Model: LN46A850

Can any one help???

This TV is rarely used? I have sound without picture. The source button is blinking..........All the other lights on lower right are on.
Whats the problem and fix?


Tried to hit menu button on remote, nothing on screen
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post #5476 of 5526
11/7/11 at 4:59pm
Quote:
Originally Posted by nikm7 View Post

TV Model: LN46A850

Can any one help???

This TV is rarely used? I have sound without picture. The source button is blinking..........All the other lights on lower right are on.
Whats the problem and fix?


Tried to hit menu button on remote, nothing on screen

Make sure cables are firmly plugged in on the back.

If that doesn't do it, unplug it from the wall or power strip for 5 minutes.

Can you get a menu on the screen?
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post #5477 of 5526
11/7/11 at 5:01pm
Quote:
Originally Posted by dfp View Post

Make sure cables are firmly plugged in on the back.

If that doesn't do it, unplug it from the wall or power strip for 5 minutes.

Can you get a menu on the screen?




Tried it! Still no menu?
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post #5478 of 5526
11/7/11 at 5:08pm
Quote:
Originally Posted by dfp View Post

Make sure cables are firmly plugged in on the back.

If that doesn't do it, unplug it from the wall or power strip for 5 minutes.

Can you get a menu on the screen?


It's sitting here "off," but all the red LEDs on the bottom are on except the source? Even the LED all the way on the Left?

Its been off for about an hour?
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post #5479 of 5526
11/7/11 at 8:25pm
Quote:
Originally Posted by nikm7 View Post

It's sitting here "off," but all the red LEDs on the bottom are on except the source? Even the LED all the way on the Left?

Its been off for about an hour?

First, the red LED on the left comes on when you turn off the TV.... it's a "Standby" indicator. It goes out when you turn the TV on.

So try it again. Unplug the power cord for a few minutes and all LEDs will go out, then plug it back in. The red LED on the left should go on indicating it's in Standby, but not turned on yet.

Try to turn it on with the Samsung remote control and make sure the red LED on the left goes out, then you know it's "on". If you can't get it to go out, maybe your remote isn't working, change the batteries. If that doesn't work, try to turn on the TV with the Power On button on the right side of the TV bezel. Check the manual to see where it is, or I can look it up tomorrow... I never use it so don't know offhand.

If the Standby red LED on the left goes out, then the TV is indeed turned on. Hit the menu button to see if you can get a menu up on the screen. That will prove the screen itself works.

If you can get a menu or anything up on the screen, then make sure your HDMI or component cables are plugged in firmly and try to watch something.

What do you have hooked up to the TV? If you are only trying a cablebox, and you have a DVD player or blu ray, try one of them to see if anything comes up.
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post #5480 of 5526
11/10/11 at 7:14am
Quote:
Originally Posted by dfp View Post

First, the red LED on the left comes on when you turn off the TV.... it's a "Standby" indicator. It goes out when you turn the TV on.

So try it again. Unplug the power cord for a few minutes and all LEDs will go out, then plug it back in. The red LED on the left should go on indicating it's in Standby, but not turned on yet.

Try to turn it on with the Samsung remote control and make sure the red LED on the left goes out, then you know it's "on". If you can't get it to go out, maybe your remote isn't working, change the batteries. If that doesn't work, try to turn on the TV with the Power On button on the right side of the TV bezel. Check the manual to see where it is, or I can look it up tomorrow... I never use it so don't know offhand.

If the Standby red LED on the left goes out, then the TV is indeed turned on. Hit the menu button to see if you can get a menu up on the screen. That will prove the screen itself works.

If you can get a menu or anything up on the screen, then make sure your HDMI or component cables are plugged in firmly and try to watch something.

What do you have hooked up to the TV? If you are only trying a cablebox, and you have a DVD player or blu ray, try one of them to see if anything comes up.


Tried everything again......still no luck!

Hooked up a dvd player: still no picture!
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post #5481 of 5526
11/10/11 at 5:51pm
Quote:
Originally Posted by nikm7 View Post

TV Model: LN46A850

Can any one help???

This TV is rarely used? I have sound without picture. The source button is blinking..........All the other lights on lower right are on.
Whats the problem and fix?


Tried to hit menu button on remote, nothing on screen

Well i have the same problem on mine. Picture disappeared, still had sound, source light blinking, backlight still ON. couldnt get menu or any display.... After a bit of searching online i found it to be the T-Con board which is $100 and is simple to replace. it basically controls all Video. Replaced it and 2 weeks later it blew out again which means something on the main power board is shorting i think. I dont have any swollen or leaking capacitors which is the most common problem on these so im at a bit of a loss too. I have a another new T-con board coming but would like to find out if anyone knows what the problem might be specificly as to what is shorting out the board..
Anyone??????
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post #5482 of 5526
11/26/11 at 7:45am
The Value of these HDTVs has actually gone UP....

http://www.amazon.com/Samsung-LN46A8...2321951&sr=1-1

http://www.amazon.com/Samsung-LN52A8...2322143&sr=8-1

Strangely, the 46 inch TV cost more than the 52 incher.
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post #5483 of 5526
12/29/11 at 10:53pm
For those curious, samsung typically offers their 1 year parts/labor warranty. After that, they have a policy of a "1 time courtesy repair" after it is out of warranty. Just once though, not twice.

Found this out when dealing with warranty claims with Samsung. The original sales rep that was handling my claim that was just out of warranty told me she was extending my warranty for another year for free. 9 months later I ran into a problem again, and called in, just to find out it was a courtesy repair..not an extended warranty.
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post #5484 of 5526
12/31/11 at 5:50am
Thanks for the info.
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post #5485 of 5526
12/31/11 at 10:00am
Yeah good to know...I still have the 4 year Best Buy warranty...

The Sharp Elite looks amazing, but its costly...I wouldn't want a "new" Samsung.

Maybe CES will have a worthy Samsung replacement for the A850s/A860s.
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post #5486 of 5526
1/5/12 at 5:50pm
have a samy LN46B540 its stuck on the store demo mode. (dynamic picture setting). any thoughts.
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post #5487 of 5526
1/5/12 at 8:56pm
Quote:
Originally Posted by marmyk1 View Post

have a samy LN46B540 its stuck on the store demo mode. (dynamic picture setting). any thoughts.

I just copied the following from a LN46B640 manual I had online:

"If the unit is accidentally set to Store Demo mode and you want to return to Home Use (Standard): Press the volume
button on the TV. When the volume OSD is displayed, press and hold the MENU button on the TV for 5 seconds."

I believe you can press the buttons on the remote instead of on the actual TV.

Another possible way to get out of Store Demo might be to unplug the TV for a few minutes, plug it back in and hopefully it will go through the initialization phase again in which you can set it to Home Use.

Hope this helps.
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post #5488 of 5526
1/6/12 at 12:58pm
Quote:
Originally Posted by dfp View Post

I just copied the following from a LN46B640 manual I had online:

"If the unit is accidentally set to Store Demo mode and you want to return to Home Use (Standard): Press the volume
button on the TV. When the volume OSD is displayed, press and hold the MENU button on the TV for 5 seconds."

I believe you can press the buttons on the remote instead of on the actual TV.

Another possible way to get out of Store Demo might be to unplug the TV for a few minutes, plug it back in and hopefully it will go through the initialization phase again in which you can set it to Home Use.

Hope this helps.

thanks for the help, i could'nt find the online manual last night. the vol./ menu on the TV worked instantly. have a good one. MM.
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post #5489 of 5526
6/8/12 at 7:13am
Mine has been pretty good for over 3 yrs now. Wife called a while ago and said there was an aqua blue line running down the middle of it. This was on cable tv/Comcast. It was there for a few minutes on a couple different channels. By the time she called me it had disappeared.

Hoping this isn't a sign of bad things to come. Anyone see something like this before?
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post #5490 of 5526
6/8/12 at 10:30am
Just got home. Blue line is definitely back. I switched inputs to e wii and it's there. mad.gif

Any ideas of things I can try on this?
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