Still no explanation of why the Volume Control program doesn't work on the 1700/2700, but I uploaded a new version (1.03) in post #3 that could be useful for anyone doing their own experiments with the RS-232 protocol.
If you run the program from the command line (or from a shortcut) with the /debug flag, it will open in a larger window and let you send arbitrary RS-232 commands and see the reports returned by the receiver. i.e. if you type "VolumeControl /debug" you will see this:

You can see at the bottom left the standard command 22001 (request main volume as text) was sent, and in the window above it the report returned includes the volume value -14.0dB.
At the bottom right the extended command 034000 was sent (read the current PEQ parameters for band 1 of the centre channel). The reply includes the frequency, Q and gain parameters.
For standard commands you type all the hex digits, and the program adds the initial STX and terminating ETX automatically. For extended commands you type only the data portion (DT0-DTx), and the program automatically adds the complete header (including the length) plus the checksum and terminating ETX.
Make sure you enable "Show bytes received" in order to see the reports from the receiver.
Since the READY command is a special case (it's a command that doesn't start with STX), just type the word READY instead of the hex digits.
For the bytes received, note that STX is shown as "<", ETX as ">", DC1 as "[" and DC4 as "(".
