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The "Official" Onkyo TX-SR876 Owners Thread - Page 110

post #3271 of 5049
Quote:
Originally Posted by Khushroo View Post

I have just purchased an Onkyo TX-SR876 (230Volts model). Was trying to set it up for the first time. I have connected just 2 front speakers. The problem is that the headphone indicator is permanently on even without headphones connected and there is no sound from speakers connected to zone1 or powered zone2. If I attech a headphone there is no sound through the headphones too.

Under the setup menu, '2. Speaker Setup' is greyed out and cannot be selected.

(I have gone through the manual and have done whatever I could with my background of a technical person.)

Rest of the setup works fine. I could tune the FM / AM stations and assign them to presets (however cannot hear them). I get video output through 'HDMI main out' for inputs connected to 'HDMI In' (upto 1080P) as well as Composite In' (upto 1080I). If I turn on audio through HDMI I do hear HDMI source sound through the TV.

Can someone please help me solve this so that I can start using this fine receiver?

Did you run Audessy first? If not try that and see if it detects your speakers.
post #3272 of 5049
Thanks!

Quote:
Originally Posted by Ronman79 View Post

Ok, for a little over a month now, I've had my 876 at the Service Center that does the warranty servicing and repairs for my region (United Radio, in NY). I had an issue where video would freeze, but audio would continue. This got more and more frequent, hard reset did NOT resolve the issue, and it was happening on multiple inputs. Then, when I sent it in, UPS dropped it, and I've had to wait for the claim process with them, as well as getting the damaged panel in from Onkyo.

The unit worked with all my equipment for almost a year, with no changes. But, now the center is having no luck getting the problem to manifest itself..HA!!! Imagine that! Anyway, they are very helpful, and did manage to get an HDMI board from Onkyo. It's supposed to be on it's way now, and hopefully I'll have the unit back soon! Has anyone else had this issue???

Also, when speaking with the lead tech on this, he said that I had the up-to-date firmware. I got one of the earlier units (purchased early Oct of last year), and have never done any updating. I've seen for some time now on here that there are DSP and Firmware updates for the 876, but am being told that Onkyo has NOT released anything newer that what I have (sorry, don't know the specs). The tech told me that's one of the first things that he checked. So, what's up with this???


Thanks for the replys,
Ronman
post #3273 of 5049
I am looking at the 876. If I were to use this with the Oppo bluu-ray player, which unit would do the upconversion? Would I even need the Reno chip?
post #3274 of 5049
I'm having some issues with my Audyssey mic (that came with the Onkyo 876). I've run Audyssey many times over the last few months (usually when I tweak or change something) and it's run flawlessly.

Today I ran it again, did the first pass and 2nd pass fine (going through all 5.1 positions in each pass). When it came to the 3rd pass, it gave me a "speaker detect error" after testing the FL speaker. Retried and same error.

So I unplugged the mic, then plugged it back in and reran Audyssey. Did first pass fine, but in the 2nd pass it gave me a "speaker detect error" after testing the FL speaker. Retried and same error. After this, I unplugged and replugged the mic and in the first pass the "speaker detect error" came in. Retries from then was a no go and I just keep getting the "speaker detect error".

So I then took the Audyssey mic from the AS-EQ1 (which looks identical to the Audyssey mic from the Onkyo 876) and tried that. It worked fine and I did a quick 3 position run and saved the settings. Just as an experiment, I tried again with my original Audyssey mic and got the "speaker detect error" - so obviously something is wrong with my original Audyssey mic from the Onkyo 876.

Questions:

1. Anybody else had their Onkyo 876 Audyssey mic die on them?
2. Is the AS-EQ1 Audyssey mic identical to the Onkyo 876 Audyssey mic? I noticed the Audyssey settings are different with the AS-EQ1 Audyssey mic, e.g. level trims are 2.5 dB lower. Speaker config is also different, now the LCR and surrounds are 'full band' previously it was 60 Hz.
post #3275 of 5049
Often it's not the mike but the cable or the connector (plug).


Quote:
Originally Posted by jchong View Post

I'm having some issues with my Audyssey mic (that came with the Onkyo 876). I've run Audyssey many times over the last few months (usually when I tweak or change something) and it's run flawlessly.

Today I ran it again, did the first pass and 2nd pass fine (going through all 5.1 positions in each pass). When it came to the 3rd pass, it gave me a "speaker detect error" after testing the FL speaker. Retried and same error.

So I unplugged the mic, then plugged it back in and reran Audyssey. Did first pass fine, but in the 2nd pass it gave me a "speaker detect error" after testing the FL speaker. Retried and same error. After this, I unplugged and replugged the mic and in the first pass the "speaker detect error" came in. Retries from then was a no go and I just keep getting the "speaker detect error".

So I then took the Audyssey mic from the AS-EQ1 (which looks identical to the Audyssey mic from the Onkyo 876) and tried that. It worked fine and I did a quick 3 position run and saved the settings. Just as an experiment, I tried again with my original Audyssey mic and got the "speaker detect error" - so obviously something is wrong with my original Audyssey mic from the Onkyo 876.

Questions:

1. Anybody else had their Onkyo 876 Audyssey mic die on them?
2. Is the AS-EQ1 Audyssey mic identical to the Onkyo 876 Audyssey mic? I noticed the Audyssey settings are different with the AS-EQ1 Audyssey mic, e.g. level trims are 2.5 dB lower. Speaker config is also different, now the LCR and surrounds are 'full band' previously it was 60 Hz.
post #3276 of 5049
Thread Starter 
Quote:
Originally Posted by sotwell View Post

I am looking at the 876. If I were to use this with the Oppo bluu-ray player, which unit would do the upconversion? Would I even need the Reno chip?

Upconversion of DVDs? I would put my money on the Oppo.
I understand it can upconvert DVDs to 1080p/24fps.
For bluray, you don't need upconverision.

A nice feature of the newer Onkyos xxx7 with the Reon is that they
also can upconvert DVDs to 1080p/24fps.
post #3277 of 5049
Quote:
Originally Posted by phantom52 View Post

Did you run Audessy first? If not try that and see if it detects your speakers.

Phantom52, I did connect the Audyssey mic but could not do anything as the speaker setup option is not available in the setup menu.
post #3278 of 5049
Quote:
Originally Posted by gurkey View Post

Often it's not the mike but the cable or the connector (plug).

Yes, could be. In any case, whichever is the cause the mic isn't working. I'm sending it back to the Onkyo distributor for a replacement.
post #3279 of 5049
Quote:
Originally Posted by Khushroo View Post

Phantom52, I did connect the Audyssey mic but could not do anything as the speaker setup option is not available in the setup menu.

Wonder if the mic is the problem. Whenever you plug the mic in did you get a message from the 876 front panel display? If not its possible the mic jack is fubarred or the mic itself. See jchong problem with his mic. Hopefully thats all it is and its not the AVR itself.
post #3280 of 5049
I have just purchased an Onkyo TX-SR876 (230Volts model). Was trying to set it up for the first time. I have connected just 2 front speakers. The problem is that the headphone indicator is permanently on even without headphones connected and there is no sound from speakers connected to zone1 or powered zone2. If I attech a headphone there is no sound through the headphones too.

Under the setup menu, '2. Speaker Setup' is greyed out and cannot be selected.

(I have gone through the manual and have done whatever I could with my background of a technical person.)

Rest of the setup works fine. I could tune the FM / AM stations and assign them to presets (however cannot hear them). I get video output through 'HDMI main out' for inputs connected to 'HDMI In' (upto 1080P) as well as Composite In' (upto 1080I). If I turn on audio through HDMI I do hear HDMI source sound through the TV. Whatever I do there is just no sound from either the headphones (if connected) or speakers. In any condition whether headphones are connected or not, the display shows the headphone icon.

On pressing Display + standby to check the fw version it gives me 87 1.02/08X23A. looks very much like, the speakers are disconnected by the software. Plugging the Audyssey mic has no effect on the status of the AV receiver.

Can someone please help me solve this so that I can start using this fine receiver?
post #3281 of 5049
I just purchased the 876 and set it up (without Audyssey) last night. All was perfect. This evening I get home and nothing. I tried everything. It just won't send any power to the speakers regardless of input. Like Khushroo, i get video pass through using HDMI, but no sound. This is a major bummer. Any ideas? Next stop for me is to call Onkyo, I guess.
post #3282 of 5049
Carmac you were luckier then me. In my case right from the word GO there was no sound from either speakers or headphones. The front display indicates that Headphones are connected. I have written to Onkyo too but no reply yet.
post #3283 of 5049
Well I got about 5 hours of good listening in. My unit does not think there are headphones plugged in but it seems we have the same issues.

If I put the mic in, I get the screen that tells me to press next -- nothing happens. It just freezes on that screen. I am calling Onkyo from work today and will keep you posted.
post #3284 of 5049
Spoke to the local Onkyo service center about the problem. They feel it may be transit damage to one of the PCBs inside. However the packing was good and on visual internal inspection nothing seems to be bad. Even with the power on, tried phycally tapping the PCBs with an insulated stick. Nothing seems to be wrong (no visual interference in the picture or sound through HDMI).
post #3285 of 5049
I've gone through the thread and only saw one blurb on getting a green screen. Well, it happened to me and it was definitely the Onkyo. When hooking components up directly to the tv, everything is fine. A Google search suggested doing the reset option. This put it back to the working condition I had before, but all presets were gone along with Audyssey setup. No problem...I just redid it all. Now, I notice that the "ONKYO" logo comes up each time I power up the receiver. I know I was able to get rid of that before, but for the life of me can't figure out how I did it. OSD is set to off, as I don't get any other on screen stuff from the Onkyo. How did I get rid of that opening logo? Or has my memory gone bad and it's always been there? Thanks!
post #3286 of 5049
Quote:
Originally Posted by beagan View Post

I've gone through the thread and only saw one blurb on getting a green screen. Well, it happened to me and it was definitely the Onkyo. When hooking components up directly to the tv, everything is fine. A Google search suggested doing the reset option. This put it back to the working condition I had before, but all presets were gone along with Audyssey setup. No problem...I just redid it all. Now, I notice that the "ONKYO" logo comes up each time I power up the receiver. I know I was able to get rid of that before, but for the life of me can't figure out how I did it. OSD is set to off, as I don't get any other on screen stuff from the Onkyo. How did I get rid of that opening logo? Or has my memory gone bad and it's always been there? Thanks!

It's always been there on mine... I've never seen a way to disable it, but if you figure it out let us know!

Is it possible that you changed power-up and/or input switching sequences? Maybe in a previous configuration your display didn't select that input until after the logo timed out on the Onkyo.
post #3287 of 5049
Quote:
Originally Posted by Carmac View Post

Well I got about 5 hours of good listening in. My unit does not think there are headphones plugged in but it seems we have the same issues.

If I put the mic in, I get the screen that tells me to press next -- nothing happens. It just freezes on that screen. I am calling Onkyo from work today and will keep you posted.


I spoke with Onkyo. They suggessted all the things I had already done (reset, etc) with no success. In the end, he suggested that I return the unit as it likely has a bad board.

Amazon is taking back the unit without replacement (out of stock). Now back to the drawing board. Stay with Onkyo or maybe Denon??????
post #3288 of 5049
bad board may be, though to me it sounds like a failed firmware update is likely the cause of the issue
post #3289 of 5049
After doing a fair amount of homework and looking at the various options (recievers vs. pre/pro) I've decided to pickup a new 876 for a decent price. I have a couple of questions regarding the hookup that hopefully someone might be able to answer;

I will be going with a 5.1 speaker setup. My current speakers are all Paradigms; Studio 100's for the front main, Studio LCR's for the rear surrounds and center, Servo 15 for the sub. I plan on using my existing amp (Adcom 555) for the fronts and the built in amps for the rest. Now with the sub, should I be hooking it directly to the 876 or first going to the crossover that was supplied with the sub? I guess using the external crossover is a bit redundant however it does give me volume and phase control (are they needed with the 876?).

I'm also a bit unclear on firmware updates. I looked on the Onkyo site and didn't see any for the 876. What is the latest firmware and how do I check what is currently loaded?

Last question (for now ) my BD player is a PS3 slim. It has the ability to output bitstream or PCM - which is the right format to select?
Thanks in advance!
post #3290 of 5049
Quote:
Originally Posted by Brian McKay View Post

After doing a fair amount of homework and looking at the various options (recievers vs. pre/pro) I've decided to pickup a new 876 for a decent price. I have a couple of questions regarding the hookup that hopefully someone might be able to answer;

I will be going with a 5.1 speaker setup. My current speakers are all Paradigms; Studio 100's for the front main, Studio LCR's for the rear surrounds and center, Servo 15 for the sub. I plan on using my existing amp (Adcom 555) for the fronts and the built in amps for the rest. Now with the sub, should I be hooking it directly to the 876 or first going to the crossover that was supplied with the sub? I guess using the external crossover is a bit redundant however it does give me volume and phase control (are they needed with the 876?).

I'm also a bit unclear on firmware updates. I looked on the Onkyo site and didn't see any for the 876. What is the latest firmware and how do I check what is currently loaded?

Last question (for now ) my BD player is a PS3 slim. It has the ability to output bitstream or PCM - which is the right format to select?
Thanks in advance!

Assuming you are going to run an Audyssey calibration on your system, the phase control should always be left at 0 or disabled, so eliminating the external phase control is desireable. However, you may need the volume control to tweak the sub level... the Audyssey setup routine does trim all speaker levels, but some subs need to be externally adjusted to fall withn the trim range of the receiver. You may want (should!) check out the Audyssey thread here and download the excellent Guide to Audyssey setup that has been compiled and posted there.

The latest main FW updates that are generally available for field updates is 1.05. There is no known documented difference between 1.04 and 1.05. Most units have been shipped with 1.01... which lacks Audyssey Pro support and a few discrete IR commands (Audyssey and ISF settings)... upgrading to at least 1.04 is required for these capabilities. There have been reports of some newer stock units coming from the factory with 1.06 or higher FW. If your unit came with a rev lower than 1.06, 1.06 should not be used unless an accompanying hardware modification is done (the FW and hardware mod are for analog PAL issues, not likeley a problem in the US). There have been DSP updates, but most units, even those with 1.01 main FW, have been shipped with the latest DSP FW. There is additional information (and FW downloads) at the beginning of this thread and also in the Onkyo Firmware thread.

There shouldn't be much, if any, audible difference between multichannel PCM out of the PS3 vs bitstreaming and decoding in the 876... but if you want all the pretty lights to light up on the front of the 876, you will need to bitstream out of the player.
post #3291 of 5049
Any help, guys?

--------------------------------------------------------------------------------

Thanks!


Quote:
Originally Posted by Ronman79
Ok, for a little over a month now, I've had my 876 at the Service Center that does the warranty servicing and repairs for my region (United Radio, in NY). I had an issue where video would freeze, but audio would continue. This got more and more frequent, hard reset did NOT resolve the issue, and it was happening on multiple inputs. Then, when I sent it in, UPS dropped it, and I've had to wait for the claim process with them, as well as getting the damaged panel in from Onkyo.

The unit worked with all my equipment for almost a year, with no changes. But, now the center is having no luck getting the problem to manifest itself..HA!!! Imagine that! Anyway, they are very helpful, and did manage to get an HDMI board from Onkyo. It's supposed to be on it's way now, and hopefully I'll have the unit back soon! Has anyone else had this issue???

Also, when speaking with the lead tech on this, he said that I had the up-to-date firmware. I got one of the earlier units (purchased early Oct of last year), and have never done any updating. I've seen for some time now on here that there are DSP and Firmware updates for the 876, but am being told that Onkyo has NOT released anything newer that what I have (sorry, don't know the specs). The tech told me that's one of the first things that he checked. So, what's up with this???


Thanks for the replys,
Ronman

__________________
I feel thin...sort of stretched, like butter scraped over too much bread. I need a holiday...a very long holiday. - Bilbo B.
post #3292 of 5049
with the drop by ups i would think something internal has come loose or maybe the daughter board where centre speaker has become damaged..
post #3293 of 5049
Quote:
Originally Posted by mystic_sniper28 View Post

with the drop by ups i would think something internal has come loose or maybe the daughter board where centre speaker has become damaged..

Well, it wasn't dropped by UPS until it was on it's way for the original servicing.


RM
post #3294 of 5049
Quote:
Originally Posted by Khushroo View Post

I have just purchased an Onkyo TX-SR876 (230Volts model). Was trying to set it up for the first time. I have connected just 2 front speakers. The problem is that the headphone indicator is permanently on even without headphones connected and there is no sound from speakers connected to zone1 or powered zone2. If I attech a headphone there is no sound through the headphones too.

Under the setup menu, '2. Speaker Setup' is greyed out and cannot be selected.

(I have gone through the manual and have done whatever I could with my background of a technical person.)

Rest of the setup works fine. I could tune the FM / AM stations and assign them to presets (however cannot hear them). I get video output through 'HDMI main out' for inputs connected to 'HDMI In' (upto 1080P) as well as Composite In' (upto 1080I). If I turn on audio through HDMI I do hear HDMI source sound through the TV. Whatever I do there is just no sound from either the headphones (if connected) or speakers. In any condition whether headphones are connected or not, the display shows the headphone icon.

On pressing Display + standby to check the fw version it gives me 87 1.02/08X23A. looks very much like, the speakers are disconnected by the software. Plugging the Audyssey mic has no effect on the status of the AV receiver.

Can someone please help me solve this so that I can start using this fine receiver?

State of my 876 is still the same but now I would like to update my firmware from ver 1.02 to 1.05.

Please let me know What are DSP1, DSP2, DSP3 and HDMI FW versions for main FW ver 1.05 for Tx-SR876 (europian model) and where do I download the HDMI FW from?
post #3295 of 5049
Thread Starter 
Quote:
Originally Posted by Khushroo View Post

State of my 876 is still the same but now I would like to update my firmware from ver 1.02 to 1.05.

Please let me know What are DSP1, DSP2, DSP3 and HDMI FW versions for main FW ver 1.05 for Tx-SR876 (europian model) and where do I download the HDMI FW from?

This is from the first post in this thread:

All about the firmware can be read here: http://www.avsforum.com/avs-vb/showthread.php?t=1016297
and post any questions about the upgrade process there.
post #3296 of 5049
Thread Starter 
Quote:
Originally Posted by Ronman79 View Post

Any help, guys?

--------------------------------------------------------------------------------

Thanks!


Quote:
Originally Posted by Ronman79
Ok, for a little over a month now, I've had my 876 at the Service Center that does the warranty servicing and repairs for my region (United Radio, in NY). I had an issue where video would freeze, but audio would continue. This got more and more frequent, hard reset did NOT resolve the issue, and it was happening on multiple inputs. Then, when I sent it in, UPS dropped it, and I've had to wait for the claim process with them, as well as getting the damaged panel in from Onkyo.

The unit worked with all my equipment for almost a year, with no changes. But, now the center is having no luck getting the problem to manifest itself..HA!!! Imagine that! Anyway, they are very helpful, and did manage to get an HDMI board from Onkyo. It's supposed to be on it's way now, and hopefully I'll have the unit back soon! Has anyone else had this issue???

Also, when speaking with the lead tech on this, he said that I had the up-to-date firmware. I got one of the earlier units (purchased early Oct of last year), and have never done any updating. I've seen for some time now on here that there are DSP and Firmware updates for the 876, but am being told that Onkyo has NOT released anything newer that what I have (sorry, don't know the specs). The tech told me that's one of the first things that he checked. So, what's up with this???


Thanks for the replys,
Ronman

__________________
I feel thin...sort of stretched, like butter scraped over too much bread. I need a holiday...a very long holiday. - Bilbo B.

Is the problem that someone at Onkyo says they have not released anything newer than you already got?
Well, they haven't officially released anything public, that's correct.
But I would think that they would be aware of the newer versions (1.04/1.05)
that has been available almost a year now.
But not sure if they fix anything relevant except adding the remote control codes for ISF/Audyssey etc.
post #3297 of 5049
Quote:
Originally Posted by rickardl View Post

This is from the first post in this thread:

All about the firmware can be read here: http://www.avsforum.com/avs-vb/showthread.php?t=1016297
and post any questions about the upgrade process there.

Thanks Rickardl!

I have downloaded the Main fw 1.04, 1.05 and combined DSP upgrade from the links that were provided in your post.

Please can you guide me to the HDMI fw upgrade download page?
post #3298 of 5049
Thread Starter 
Quote:
Originally Posted by Khushroo View Post

Thanks Rickardl!

I have downloaded the Main fw 1.04, 1.05 and combined DSP upgrade from the links that were provided in your post.

Please can you guide me to the HDMI fw upgrade download page?

Not sure if there is any HDMI fw available, check in the firmware thread.
post #3299 of 5049
I just measured the amp to use 75 watt in standby. The horror!

I went searching and found only this:

nodef.blogspot.com/2009/02/onkyo-tx-sr876-power-consumption.html

Even if I disable CEC (all the control options), standby only drops to 67 watt which is still well over the 0,1 I was expecting.

Firmware version of the receiver is 1.01. Does anyone know of a way to get standby consumption to a reasonable level?
post #3300 of 5049
Quote:
Originally Posted by bleze View Post

I just measured the amp to use 75 watt in standby. The horror!

I went searching and found only this:

nodef.blogspot.com/2009/02/onkyo-tx-sr876-power-consumption.html

Even if I disable CEC (all the control options), standby only drops to 67 watt which is still well over the 0,1 I was expecting.

Firmware version of the receiver is 1.01. Does anyone know of a way to get standby consumption to a reasonable level?

Make sure Zones 2/3 are off.

Also, that BOTH "Power Control" and "TV Control" are disabled (seems like you did from your note... just wanted to verify).
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