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The "Official" Onkyo TX-SR876 Owners Thread - Page 157

post #4681 of 4977
Also, it is normal to only see 2 Channels being Decoded on some BD's until the Movie starts. However, many Trailers are in at least Dolby Digital. Regardless, all you need is select Pro Logic II/DTS Neo, or any of the Surround Modes for 2 Channel Sources to get all your speakers involved.
post #4682 of 4977
Ok, however, if i have a movie that plays a DTS soundtrack, and under the settings of this player its selected as dolby digital HD, do i have to go back into the onkyo and select DTS? How does it differentiate the different audio streams from the same player?
post #4683 of 4977
It will Decode whatever Soundtrack is Selected from a Source provided Bitstream is chosen. On most newer BD's the Default Track is the Lossless Track (True HD DTS HD), but when watching DVD's you will always have to select DTS under the DVD Audio Selection Menu on the particular DVD.
post #4684 of 4977
Quote:
Originally Posted by hman567 View Post

Im using a sony bluray player. I dont have the actual model number on me at the moment.

Hi hman567, Sony BD player should have a setting call "BD Audio Mix", make sure it is set to either Off or Direct.
post #4685 of 4977
Ok thanks guys, with your help i figured it out to be the bluerays fault. i went into is settings and adjusted it accordingly, now its blasting away!
post #4686 of 4977
Quote:
Originally Posted by hman567 View Post
Ok thanks guys, with your help i figured it out to be the bluerays fault. i went into is settings and adjusted it accordingly, now its blasting away!
No worries. Figured it was the BDP and glad it was the case.
post #4687 of 4977
Hello friends..

This Receiver is fantastic,0 problems in 3 years,the sound is very high quality and very strong,has very good sound pressure,THX Ultra 2 Plus certified..

A greeting
post #4688 of 4977
Ugh having an issue with my 876 today. Connected through HDMI to a Sony BDPS770 and worked perfect yesterday to watch Doom. Now today I did a system update on the 770 and when putting on a BD the signal drops completely after 5 minutes or so. Switch to my cable box HDMI input and all is good. Same or the PS3 HDMI ionput but my BD player is not working.

Could it be the HDMI input suddenly dieing or did the system update screw something up on the player output? I'm supposed to do a demo for a close friend tomorrow and now I'm half stuck!
post #4689 of 4977
Thread Starter 
Quote:
Originally Posted by FC4L View Post

Ugh having an issue with my 876 today. Connected through HDMI to a Sony BDPS770 and worked perfect yesterday to watch Doom. Now today I did a system update on the 770 and when putting on a BD the signal drops completely after 5 minutes or so. Switch to my cable box HDMI input and all is good. Same or the PS3 HDMI ionput but my BD player is not working.

Could it be the HDMI input suddenly dieing or did the system update screw something up on the player output? I'm supposed to do a demo for a close friend tomorrow and now I'm half stuck!

Did you move the BD player cable from the non-working HDMI input to the Cable HDMI input which seems to be working to see if it is the player or the HDMI input which is in error?
post #4690 of 4977
Thread Starter 
Quote:
Originally Posted by henningdalgaard View Post

I live in europe and no service center around. Is there any guides on how to fix this problem?

Probably not.
HDMI problems could be occuring due to heat buildup so keep it good ventilated:
Leave 20 cm (8") of free space at the top and sides and 10 cm (4") at the rear. The rear edge of the shelf
or board above the apparatus shall be set 10 cm (4") away from the rear panel or wall, creating a fluelike gap for warm air to escape.
And/or add fan on top if it.

If it isn't heat, contact Onkyo Europe to get their view of the problem:
http://www.eu.onkyo.com/en/contact-42204.html
post #4691 of 4977
Quote:
Originally Posted by henningdalgaard View Post

I am also considering a downgrade to onkyo 805 which is supposed to be very good on the audio side - BUT will I run into the same problems?

Would be great with a safe-list on the onkyo models

I believe that the 805 will suffer the same porblems in the long run... Right now, it would not be a good idea to buy any new Onkyo receivers. They are having major issues across most of their lineup with shorting panels due to some coating on the boards...
post #4692 of 4977
As rickardl did, I also highly recommend putting a fan on top of the TX-SR876 (pulling air out of it upward, not blowing downward). I have had mine on it since it was new and it is still working fine.

Regarding repairing your HDMI board, it requires some amount of electronics experience, and there is no exact list of parts to replace. Read the topic(s) for other Onkyo failures for some tips. Likely, it requires about 16 new capacitors.
post #4693 of 4977
I had fan on mine from the state as well. Didn't stop it from hdmi board dieing like MANY others. This is a serious issue with this model and those around that time. Mines laying here hdmi dead on the floor as I type this.

The 809 is safe and can be had for $699, which is insane considering power and features. It's basically same lacking Direct DSD and BTL that our 876 had.

I still hope someone starts class action for this hdmi board BS. To be left out hanging when CLEARLY there is an issue is BS. But they got our money and to much time has passed.

But hey I can use it as an amp now if I want right...
post #4694 of 4977
Quote:
Originally Posted by hdtv00 View Post

I had fan on mine from the state as well. Didn't stop it from hdmi board dieing like MANY others. This is a serious issue with this model and those around that time. Mines laying here hdmi dead on the floor as I type this.

The 809 is safe and can be had for $699, which is insane considering power and features. It's basically same lacking Direct DSD and BTL that our 876 had.

I still hope someone starts class action for this hdmi board BS. To be left out hanging when CLEARLY there is an issue is BS. But they got our money and to much time has passed.

But hey I can use it as an amp now if I want right...

That's what I'm doing. My Hdmi board died after about 6 months and ever since then I've had it connected via component for tv and still make great use out of the 876 for analog MCH music.

However the main reason I bought this amp was for the Hdmi. I have a 5 year warranty on the 876 so maybe some day when I feel like paying 60-100 dollars to ship it to a repair center and probably have them send it back with the same issues I will. But I'd hate to send it away and wait a month till I can enjoy all of my SACD's again. I'll probably wait till I can afford a new (non onkyo) high end receiver before I send this piece of crap in for an attempted repair
post #4695 of 4977
Just got back my 876 back from repair. Looks like they replaced 11 or so caps and added some per a s/b. Reset to clear errors, reassembled and checked operation. Well the pic seems to be fine as it was in the past, however I can still get breakfast started while waiting for a video image to appear on the monitor. It is taking way to long for an image to appear. It did not take near as long when I first got the 876 and put it into service. All my equipment is the same and configuration has not changed from the original setup. So has anyone had just caps replaced and still had a problem with the length of time for an image to appear? Did you then have to send the repair back to have the whole HDMI board replaced, and did that fix the problem? I am really disappointed at the fact that I have a sub $2k AVR and it takes forever to get a image on my monitor when my friend has a $400 Yami that produces a pic in 4-5 seconds. All my HDMI cables are good quality and under 6 feet. I have no odd or unusual equipment or hook ups as everything is HDMI from source to monitor. So does anyone have a time to image problem with their 876 after one of the repairs listed above? Thanks for your input.
post #4696 of 4977
That's why after reading through the entire thread. I bailed. Doesn't matter how good this receiver was, its like beating a dead horse. I moved on. By the time you end up shipping this dead horse a couple of times to get endless repairs done you would've had HALF a 809 onkyo paid for. It just wasn't worth it.

Really burns my rear that they'd come through for 08 series and repair anyones, yet this clearly they just swept under the rug. It's clearly an issue.
post #4697 of 4977
Hi, I would like to update my firmware to the latest one, I'm currently on version 1.01 what is the latest version? and were can i download?
i know the link has expired was trying to look on the net but can't find it anywhere... it will be great if you can help

Thanks
post #4698 of 4977
Posted 06-25-11
Quote:
Originally Posted by Just4Kicks View Post

I finally had enough of the 876 HDMI issues (now I'm down to two inconsistently functioning inputs and one output.) Just when I was about to ship the unit to the Denver service center, a local shop appeared on Onkyo's website. I dropped it off this week which saved me about $80 in shipping. The service guy said probably 2 weeks to ship it back to me free of charge. He also said that HDMI issues account for 80% of the reasons people bring their AVRs to his shop--regardless of manufacturer. Apparently, this is an equal opportunity problem. I'll post again when I get the 876 back.

Posted 07-18-11
Quote:
Originally Posted by Just4Kicks View Post

l called the shop on Friday for status and they said they just finished replacing the HDMI board and would be shipping it soon. To my surprise it arrived the next day!

However...

After 5 hours of TV, I switched to my ps3 to watch a movie. An hour later, I switched back to the TV and (insert expletive) I saw the same problem again!!!

I was so mad. First thing Monday morning, I called the shop. After some hesitation, they finally agreed to pay to have it shipped back to them--I was not about to do the 3 hour round trip drop off again.

I asked what they will do this time. He said replace the HDMI board again. So now I have to wait another 3 weeks.

This is the last straw. If it isn't fixed this time, I'm calling Onkyo and demanding the newest model replacement to the 876, the 3009, right?, or a full refund.

I'll report back when I get it back again.

(Attached is what I see on the screen.)


Got the 876 back 3 weeks ago and so far no problems.

During the downtime, I purchased a Coolerguys fan (http://www.coolerguys.com/comcool.html) that I put on the back left corner of the AVR where it get's the hottest. Now the 876 runs a lot cooler--especially over the HDMI board.

What's strange is that before the shop sent the unit back to me the second time, the guy calls me and says, "I have good news and bad news." The good news is that they were sending the unit back to me. The "bad news" was that the first replacement HDMI board they installed was not defective, according to them. But he said they would put the 2nd replacement HDMI board in anyway. (I'm thinking why would you do that if the first one was "fine"?) Either way, I'm glad they did because I'm no longer experiencing any of the problems I had before.
post #4699 of 4977
Today was the first time I had an issue with my second hand 876. Image just dropped off. At first thought it was the TV, but turned off the AVR and waited a minute and fired it back up and everything was fine. Put a fan on it for now.

Hoping nothing serious happens here as I have had it for only about 6 months......
post #4700 of 4977
Quote:
Originally Posted by joeybutts View Post

Today was the first time I had an issue with my second hand 876. Image just dropped off. At first thought it was the TV, but turned off the AVR and waited a minute and fired it back up and everything was fine. Put a fan on it for now.

Hoping nothing serious happens here as I have had it for only about 6 months......

That was the only way I could (temporarily) correct the HDMI issues I was having. I'm hoping a new HDMI board and a good fan will prevent this in the future.
post #4701 of 4977
It won't read the thread. From day ONE everyone freaked out about how hot these got and nearly everyone had added external cooling of some kind, myself included. That didn't prevent them from dieing one by one. It's a design flaw or just plain bad part on their end. My unit never got over 44 C after external fan, yet here I am with it dead sitting on the floor.
post #4702 of 4977
As days pass, the more and more I think about selling this unit.....
post #4703 of 4977
Makes me wonder, because my 876 never got beyond 31°C after adding fans on top right from the beginning, as stated by the internal temperature readings, staying almost cool to the touch even at the rear right.
Most owners claimed, that their units got hot, but checking the thread about HDMI problems, few really added one or more fans.

Quote:
Originally Posted by hdtv00 View Post
It won't read the thread. From day ONE everyone freaked out about how hot these got and nearly everyone had added external cooling of some kind, myself included. That didn't prevent them from dieing one by one. It's a design flaw or just plain bad part on their end. My unit never got over 44 C after external fan, yet here I am with it dead sitting on the floor.
post #4704 of 4977
Yea because it was so common and whatever an entire thread to that topic alone was made.
post #4705 of 4977
Hi

Having difficulty finding any relevant post. I'm exploring the option of playing FLAC 24/96 music purchased from Hdtracks from my Panasonic Blu-ray with TV Off. What I do is use DVD Audio Solo to burn a DVD-V disk with nothing but 5 Mbit/sec stereo music that I then play on the Panny sending the output to the SR876. I have found that I need to have my TV always ON showing a blank picture for the music to play.

My question is: is there a way to force the source to ignore the TV being switched Off and continue playing sound regardless? By the way, both classic and rock sound great.

Many thanks in advance--Alex
post #4706 of 4977
Quote:
Originally Posted by warrior-kid View Post

Hi

Having difficulty finding any relevant post. I'm exploring the option of playing FLAC 24/96 music purchased from Hdtracks from my Panasonic Blu-ray with TV Off. What I do is use DVD Audio Solo to burn a DVD-V disk with nothing but 5 Mbit/sec stereo music that I then play on the Panny sending the output to the SR876. I have found that I need to have my TV always ON showing a blank picture for the music to play.

My question is: is there a way to force the source to ignore the TV being switched Off and continue playing sound regardless? By the way, both classic and rock sound great.

Many thanks in advance--Alex

Hi warrior-kid, connect an additional optical cable or RCA (red & white) cables from BD player to receiver "CD" port.
post #4707 of 4977
Will try this solution and report here

Thanks--Alex
post #4708 of 4977
Quote:
Originally Posted by Just4Kicks View Post

Posted 06-25-11

Got the 876 back 3 weeks ago and so far no problems.

During the downtime, I purchased a Coolerguys fan (http://www.coolerguys.com/comcool.html) that I put on the back left corner of the AVR where it get's the hottest. Now the 876 runs a lot cooler--especially over the HDMI board.

What's strange is that before the shop sent the unit back to me the second time, the guy calls me and says, "I have good news and bad news." The good news is that they were sending the unit back to me. The "bad news" was that the first replacement HDMI board they installed was not defective, according to them. But he said they would put the 2nd replacement HDMI board in anyway. (I'm thinking why would you do that if the first one was "fine"?) Either way, I'm glad they did because I'm no longer experiencing any of the problems I had before.

Can't believe this. It happened again!

Maybe the tech was right; it is something else in the chain:

DVR/PS3 >> AVR 876 >> Samsung HL67A750 via 10' HDMI cables.

Could a problem this intermittent be caused by an HDMI cable? It only happens about 1 out of 10 times after I've been using the PS3 >> AVR >> TV for at least an hour then I switch to the DVR >> AVR >> TV. The problem instantly goes away after I power cycle the 876. And if the problem is in the video chain between the DVR and the TV, why doesn't it happen in the opposite scenario--DVR for an hour then switch to the PS3?

I did have to replace the HDMI board on the TV about 6 months after I got it for a similar reason but I thought it was okay after that.

I'm going to experiment with different HDMI inputs on the TV and then different HDMI cables.
post #4709 of 4977
Quote:
Originally Posted by Just4Kicks View Post

Can't believe this. It happened again!

Maybe the tech was right; it is something else in the chain:

DVR/PS3 >> AVR 876 >> Samsung HL67A750 via 10' HDMI cables.

Could a problem this intermittent be caused by an HDMI cable? It only happens about 1 out of 10 times after I've been using the PS3 >> AVR >> TV for at least an hour then I switch to the DVR >> AVR >> TV. The problem instantly goes away after I power cycle the 876. And if the problem is in the video chain between the DVR and the TV, why doesn't it happen in the opposite scenario--DVR for an hour then switch to the PS3?

.

It does sound like a bad HDMI cable issue.... swap the cables around to test
post #4710 of 4977
It does sound like a cable issue.

Can anyone help my TX Sr876 works impeccably but when i play a 7.1 title such as Tron/Toy Story 3 etc and when I pause there is a huge click type sound (sounds like the speakers have blown) This comes from all speakers including sub except the rear surrounds???? 5.1 stereo etc is fine

thanks in advance
p.s I'm new to this so please direct me if im doing something wronge.

cheers
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