The "Official" Onkyo TX-SR876 Owners Thread - Page 162

This is one of the symptoms of the caps on the HDMI board going bad... Mine did exactly this. It will get worse over time until it will not work at all... It will cost you ~$400 to repair or ~$1000 to replace. You could try to replace the bad caps, see post 402 in this link...

Sounds good but I haven't soldered in 20 years so very shy of me doing so on my receiver. I might find an electronic store that will.


J

One would think...that due to the common issue sort this problem with Onkyo

That a third party..or maybe even Onkyo.....would have refurbished boards or some type of part exchange program

As it is...people dump the units and have a bad taste in their mouth and never buy another Onkyo product

The 875 I just picked up for $40..no less

I would bet he got a $1000 estimate from a repair shop and decided to junk the unit



Warren

Another Onkyo problem... Every model run has major issues every year. I would not buy another Onkyo again...

The affected Onkyo Models:

TX-8255 TX-8050 HT-RC360

TX-SR309 TX-NR609 TX-NR709 TX-NR809 TX-NR1009 TX-NR5009

(HT-R390) HT-S3400

(TX-NR609) HT-S7409&HT-S8409


Press Release 03/19/12:


Quote:
Sudden Shut down and or Static Noise from speaker

A limited number of ONKYO models manufactured during the months of November 2011, December 2011 and January 2012 may exhibit one of or both of the following defects:

- When powering on the unit, the unit will turn on then turn off automatically

- Static Noise emitted from speakers at low volume level

(The above mentioned defect(s) are not safety related)

Please click on the following link for more information on whether your unit will require service support: Check Serial Number

Or,

You may also contact our Product Support Team at (800) 229-1687, select option 3, to speak with one of our Product Support Representatives to confirm that your product is part of this limited production lot in need of service.

If the serial number of your product is identified as possibly being impacted by either of the above issue(s), you will be provided with the opportunity to request a prepaid return label or if necessary; box, packing and prepaid return label. Your unit will ship to the ONKYO Service Center that will be providing the service support at no cost to you. Once repairs are completed your unit will be shipped back to you.

Nice..lol

You are right...every year there are issues


Warren

You guys are making me run around to all the knotty pine in my house to knock on wood - never a problem with my TX-SR876 in more than 3 years!

^^^^^^^^ Same here, no issues, in use everyday for about 6 hours. But I have always ensured that it is able to run cool, with silent PC fans installed in the cabinet, and a temperature probe mounted on the hottest part of the case, just to monitor the temps.
Regards, Mike.

No problems here, either, since January 2009. It's installed on the top shelf of a closed cabinet, with three 120mm fans across the back of the top, with a baffle around it bisecting the cabinet interior so cooler air is drawn in through the 876's forward vents and exhausted to the rear into the thermal chimney built in to the cabinet.

I am wondering if some user could help me out. I have a 2 post computer rack (I got for free) and I own the TX-SR876 Onkyo receiver. I have found the MA customizable shelves for $100-120. I would like to find a cheaper rack shelf that works with the weight and size of this receiver. This rack is completely hidden. I would greatly appreciate any suggestions/shelf that you guys are using to rack mount this receiver. I have searched and searched but have only came up with that customizable shelf.

Thanks

You should look for Belkin Components RK5027. Techforless.com has an open-box unit right now for about $55 shipped. Otherwise, you should still be able to find it for less than $70 or so.

probably a lot like you...though there are a lot of failures as well...my 875 being one of them
Clearly the owner of the $40.00 875 I bought thought he had issues as well

One that I cannot replicate

This maybe the case where those that got the good units will never have an issue....then there is another group of substantial number that wont be as lucky

which probably speaks to QC in their manufacturing process I would say


Warren

Have to agree with you. Generally I have not had issues with any electrical equipment, then I had failures of new dishwasher, microwave, and fridge freezer all the space of two months! My AV stuff has been faultless, but that's probably just luck.
Regards, Mike.

I turned on my home theater system today to find that I had audio, but no video on my directv feed. I have the directv box via hdmi to the 876 then hdmi to my Samsung plasma. Any ideas? Is this the sign of a hdmi board failure? (I also tried switching cables). thx

If switching cables didn't work, then I'd say its most likely the HDMI board. :-(

My TX-SR876 still works flawlessly after three years or more as well. The cheap laptop cooler sitting on top of it is starting to get a bit noisy, though. I will probably replace it with a couple of other quiet fans soon.

Brand new member here.

Sorry if this has been asked before.

I just picked up a used SR876.

The owner did not have the microphone.

Can I use a regular Shure mic with a mini-plug adapter, or do I need to get the stock mic for the calibration?

update: Read the thread aout the calibration, and i guess I do need the original mic.

Would any silver triangle audyessy mic work, like getting one from e-bay, or do I really need the mic that came with the unit?

Also, I am upgrading from a Sony Str-V444ES, that is about 12 years old.

Will I really notice a big difference once I get this thing all setup and running?

Do I need to buy a cable and do a firmware update or can I just run it as it is?


Thanks for any responses or tips (besides keeping it cool), you may have for me.


Dean

^^^^^^^^ You really need to get the right mic for the unit, not the actual one supplied, they are not individually calibrated. Finding someone in your local area with an 876 might allow you to borrow one.
I have no experience of the Sony you mention, but the 876 was pretty high up in the Onkyo range when released, and the Audyssey room correction can in certain circumstances make a worthwhile improvement, but you may need to get used to it, as it will tame a lot of room modes that can exaggerate certain bass frequencies, you may be accustomed to that uncorrected sound, and may feel that Audyssey has killed your bass, it's actually quite the opposite. Have a good read of the Official Audyssey thread, it has a fantastic setup guide and FAQ.
Enjoy the new unit, regards Mike.

You can call Onkyo toll-free at 800-229-1687 and order the mic; it should cost you about $20 or so.

As far as firmware, if your unit is running 1.04 or 1.05, you're all set. You can check out more about it here:

http://www.avsforum.com/avs-vb/showthread.php?t=1016297

Thanks guys,

The owner just called me and he found the mic, and is mailing it to me!

Doing the big conversion system overhaul tonight, hope all works out well,

I am like a 50 year old kid on christmas morning...

Hey guys

I have an 876 and have a alittle problem. I get no sound out of the front left channel, ive swapped speakers and wires and the both work on other channels. Just curious if this could be as wasy as replacing a fuse or something more difficult?? any advice would be awesome.

Got the 876 hooked up and up and running.

One hiccup created by using the zone 2 sub output, did not know it had that, figured it out, but for a while I thought it was a fault in the unit, fault was in the hookup to the wrong sub output,(DOH!)

So far not impressed with the sound compared to the old Sony, but I still need to run Audyessy, and tweak the eq, hopefully that will help.

Is there a way to adjust the eq as you actually hear the music?

When you go into the menu, all sound is cut off, there has to be a way to hear the audio as you adjust right?

I have fiddled with all of the options, and I can not get the 876 to play loudly.

It seems like it has half the power of my old Sony ES, that was only rated at 120 watts.

Will running Audyessy correct this issue?

The mic should arrive to do so today.

The on screen volume bar only goes 3/4 of the way up and stops at +10db

At full volume the unit gets slightly warm but will not get hot, so it is not putting out all of it's power it seems.

Really confused at why it does not go to full volume or even to a volume at which most would consider average for music.

I am running a Hafler amp in addition, to the front pre-outs, and it is working, but it too at a low output.

Not even sure how to set the maximum volume control setting to get full output..

Where should the speaker level calibrations be set?

This unit has so many features, some of which impede it's ability to do what it was designed to do.

From the manuel:
MAXIMIUM VOLUME
When the volume display setting is set to absolute, the maximum volume range is OFF, 99 to 50.
When it is set to Relative, the range is OFF, +17db to -32db.
To disable the setting select OFF.

Can someone translate that statement and advise how to set to be able to use full volume?

Very frustrated.

Any wise words appreciated,

Thanks,

The 876 has a Maximum Volume setting that may be limiting your output.

Go to Setup -> 6.Misc. -> 1.Volume to check and change. Mine is set to Off.

Just noticed your edit. My unit is set to Relative (setting on the same setup page as Maximum). Note to change either setting you use the < > keys or joystick on the remote.

HL
Seeing as your unit is second hand, I would suggest that you perform a Factory Reset (the procedure is in the manual pg 142) this will clear out all of the setting made the previous owner, and give you a fresh start.
I don't think anyone else has complained of lack of output with the 876, but it will of course depend on the sensitivity of your speakers.
Regards, Mike.

Yes, that is what I will try first, then run Audyssey.

My main front speakers are Klipsch KG4's, that always have been quite responsive..

My old tired Sony ES really got it done, for 12 years, and it is a far lesser unit than the 876 on paper at least, and was running more of a speaker load (A+B), (2 sets of KG4's)

On the plus side, the 876 does sound clean, but just at about half the volume I would expect it to have.

It also sounds like your Sony had meaningless numbers for the volume control where the Onkyo is calibrated to a known standard. In an average sized room with average efficiency speakers listening at zero would be extremely, possibly ear damagingly, loud. You should also turn Audssey off until you get the mic and can run your own calibration as any settings that are currently stored are for someone else's room and speakers.

Well with the Sony, if I ever did run it a -0 db,(full volume) it was usually for just a brief period during a video surround blu-ray or Direct TV recorded, live concert.

The reason, is it was just too loud, and I never really had to have it up so loud as to damage my hearing..

Usual listening for music (loud) was about -20db.

The numbers on the Sony might have been meaningless, but seemed accurate to me, from comparing it to other systems I have heard.


This Onkyo runs at full volume all the time and it is not even close to being loud, at all.

First thing I do when I get home will be to do a reset, listen, then run the audyessy if I think it needs to be done.

Sure hope this fixes this problem, I went from real fired up to really depressed.

Contacted the prior owner, and he said it would blow his roof off if he wanted it to...

You mentioned a Hafler amp. Most receivers have a lowish output to the preouts and I think the Onkyo is 1 volt max. Some amps need 1.5 to 2 volts to reach unity gain, that might be the case with your Hafler.

What are you playing when you find it too quiet, movies? Music? TV?

The Hafler did not achieve high enough output with the Sony either, I was wondering if there is some low level adjustable amp that can boost that low level signal.

This is not the problem I am discussing really, it is just another problem.

The volume is low across the 3 inputs, with the direct tv dvr being the lowest.

I read that I can use intellivolume feature to boost the inputs up a bit, but this is just a output problem, that might have something to do with the maximum volume limiter, that perhaps I did not figure out how to disable.

I will know more very soon when I do the reset.

Thanks all for the ideas, I will update this soon.

The reset proceedure worked great!

Yea, what a difference in volume.

My neighbors are going to hate me even more now...

Now to start in with the calibration and adjustments.

Thanks for the help guys, really appreciate the assistance.