Originally Posted by Evan E
When would you want
them to be? If they don't show during reasonable viewing conditions, then it's not a problem. If they're noticeable during normal viewing conditions, Sony might repair it under warranty, or they might say it's operating within their tolerance.
If it really bugs you, and it can't be repaired under warranty, there are very good sets out there now that sell for considerably less than what the XBR8 cost.
They're visible when the surrounding zones are black/dim, but the remainder of the picture isn't. The PS3 Screen is a good example to highlight them all at once (due to the white line on black). I'd say during letterbox movies I do not notice them unless on rare instances. What I'm saying is I can avoid them but every now and again I do see them.
It *bugs* me but it's something I could live with if I had no other alternative. That's why I've contacted Sony and am documenting the problem (because you can only witness this in a dark room it's hard to show a technician). Depending on what they offer (direct replacement) I would go for it, but if they had to wait forever on replacement parts then I can't be bothered. Thanks for your reply too.
Originally Posted by SonyListens
My name is Evelyn from Sony eletronics the Sonylistens team. I apologize for the problems you are having with your sony TV, please contact us at firstname.lastname@example.org
Include your information on your TV, the problem it has, and a way to contact you. We look forward to helping you and please accept my sincere apologies for all your frustrations.
The Sonylistens team
Thanks for that, unfortunately I'm UK-based but I'm in touch with Sony UK