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Finally got a Kuro!

post #1 of 44
Thread Starter 
I'd been dreaming of getting a Pioneer Kuro plasma since early Springtime. Here in Canada, they were quite pricey. The PDP 4280 retailed for $2800 at Best Buy locally.
I would watch the weekly sales and almost bit at $2000 last May, but with the extended warranty, an extra $500, it was too pricey.
Well, yesterday I was at East Hamilton Radio, in Southern Ontario, and spotted 2 Kuro demo models on sale. The 4280 for $1300 and the 5080 for $1800. No where else could I find these sets locally. Long gone.
I went back today and got the 4280. $1300 plus $300 to extend the warranty to five years. I'm watching it right now in Cinema mode. Watching the blu-ray version of Pursuit of Happyness.
I'm very happy with the picture. Black levels are better than I antcipated.
My main tv has been the Sony 34HS420. Nice tube set but really not big enough or high resolution enough for watching hi def movies.
I've finally joined the Kuro club and I am STOKED!
Thanks to all the AVS members who have posted a plethora of info. It was due to many hours of reading out here, that I decided to buy the Kuro, not just the good price!
post #2 of 44
Quote:
Originally Posted by lazerfan View Post

I'd been dreaming of getting a Pioneer Kuro plasma since early Springtime. Here in Canada, they were quite pricey. The PDP 4280 retailed for $2800 at Best Buy locally.
I would watch the weekly sales and almost bit at $2000 last May, but with the extended warranty, an extra $500, it was too pricey.
Well, yesterday I was at East Hamilton Radio, in Southern Ontario, and spotted 2 Kuro demo models on sale. The 4280 for $1300 and the 5080 for $1800. No where else could I find these sets locally. Long gone.
I went back today and got the 4280. $1300 plus $300 to extend the warranty to five years. I'm watching it right now in Cinema mode. Watching the blu-ray version of Pursuit of Happyness.
I'm very happy with the picture. Black levels are better than I antcipated.
My main tv has been the Sony 34HS420. Nice tube set but really not big enough or high resolution enough for watching hi def movies.
I've finally joined the Kuro club and I am STOKED!
Thanks to all the AVS members who have posted a plethora of info. It was due to many hours of reading out here, that I decided to buy the Kuro, not just the good price!

How many hours are on the demo unit?
post #3 of 44
Thread Starter 
To be honest I really don't know how many hours are on it. The guy told me it was hooked up for about 6 months. The set was manufactured in Dec.07. I could discern no dead pixels or burn-in or image retention.
I have watched one blu-ray film and right now I'm watching a standard dvd- Disturbing Behavior.
Picture really seems stellar. One thing is the manual... it's a bit confusing. I tried to put the set in Pure Cinema Mode and select Advance to view 24 frames per second movies. NO luck. The setting defaults to OFF and the other settings are blanked out. I tried switching my Sony blu-ray to 1080p and 24 frame output, still no dice.
Whoops! 2/3rds of the way through the second movie, I noticed some burn-in or image retention(hopefully) in the lower right corner. Tv show logo. They had the set on vivid.
To be sure, I put the set in 4:3 mode and sure enough, you could see the shadow of a logo in the gray side bar clearly.
Shame I didn't notice this in the store, I might have negotiated a better deal.
I'm still thrilled with the set. Hopefully, as I won't be keeping the set tuned to a tv station all the time, it might fade after awhile.
post #4 of 44
Hate to be the bearer of bad news-but you could have bought a brand new 5080 for $1400-$1700 anytime in Sept from Future shop. Heck, it was being offered as low as $1287 for one day in Calgary.
Still a great set!
I bet if you went to FS and asked them to do something like that....you would get it.
post #5 of 44
Thread Starter 
Quote:
Originally Posted by heebs77 View Post

Hate to be the bearer of bad news-but you could have bought a brand new 5080 for $1400-$1700 anytime in Sept from Future shop. Heck, it was being offered as low as $1287 for one day in Calgary.
Still a great set!
I bet if you went to FS and asked them to do something like that....you would get it.

Unfortunately, the 80 series has not been available in my area for many months now...
I'll see what I can do tomorrow when I complain to the salesman who sold me this set.
I know one thing for sure...having seen a Kuro I can't go back to what I had been watching.
post #6 of 44
Thread Starter 
Okay, I ran the Video Pattern sweep twice. So that's 2 full hours. The logo ghost is alive and well. So, it's definitely burn-in.
Here's my dilema. Otherwise the set is perfect. I don't realistically expect to be able to find a new 42" Kuro anywhere within a reasonable driving distance. Plus, by very local standards at least, I got the set cheap.
I don't really want another size as I'll only be sitting 8 feet from the set. 42" is fine for me.
What would you guys do? Get used to the little logo ghost that you can only see sometimes, or return the set?
I'm kind of torn which way to go...
post #7 of 44
Quote:
Originally Posted by lazerfan View Post

Okay, I ran the Video Pattern sweep twice. So that's 2 full hours. The logo ghost is alive and well. So, it's definitely burn-in.
Here's my dilema. Otherwise the set is perfect. I don't realistically expect to be able to find a new 42" Kuro anywhere within a reasonable driving distance. Plus, by very local standards at least, I got the set cheap.
I don't really want another size as I'll only be sitting 8 feet from the set. 42" is fine for me.
What would you guys do? Get used to the little logo ghost that you can only see sometimes, or return the set?
I'm kind of torn which way to go...

I would return it, Kuro or not that's not something you want to have to live with. That very much sounds like burn in that might never go away.
post #8 of 44
I'd take it back due to the burn-in. We tend to keep televisions for several years and no way I'd want to keep seeing that burned-in spot for years after I forget the couple hundred bucks I had saved up front. You're paying darned near a new-TV price for a damaged, heavily-used one.

Thought experiment. You buy a brand-new-in-box Kuro at a pretty good price. You get it home and there's an obvious bad spot in the corner of the picture. Instead of replacing it Pioneer offers to send you a check for $250, would you accept it? Most people would say no.
post #9 of 44
i'd return it, forget about the warranty, and cough up an extra $200 for the 50", provided there was no burn-in of course.

you sound excited to get the TV, and that's understandable. but in your enthusiasm, you may be willing to overlook something right now that could possibly annoy the hell out of your after the honeymoon period ends.

just sayin'.
post #10 of 44
Big hassle but take it back. I bought a 5080hd Friday at Future shop for $1489, they are on clearence. Agreed once you go kuro you can't go back BUT don't do a demo. Factory fresh w/30 day return is essential.
post #11 of 44
Thread Starter 
No Futureshops or Best Buys in my local area, Niagara Falls/St.Catharines, have any 80 series Kuro's and haven't had any 42" models since the summer. I should have bit at $2000 last May.
I'm going to call the store right now to complain. Problem is, this isn't a big box store. They have a very strict policy of 30 days RETURN only. They never give cash refunds.
I'll see how it goes.
Thanks for the replies!
post #12 of 44
I personally believe you got hosed on this deal. If it had turned out to luckily not suffer any damage from nearly a year on torch mode it might have been a decent deal at $1,600. But IMO a burned display is defective whether it cost $1,600 or $800 or a buck fifty. Actually, I'm not sure how an extended warranty (or any warranty at all) is even defined given that it's already damaged.

If they only accept "returns" I'd offer to "return" it in exchange for a 4280 with no burnin in lieu of a refund. Otherwise I'd stop payment on my charge card and dispute the purchase that way. It's a bad deal, sorry to be so blunt.
post #13 of 44
Yeah man..I'd take the bugger back for sure.
post #14 of 44
Thread Starter 
I'm going to return it this weekend. I just got off the phone with the salesman. It's actually shocking how uninformed he is.
His first response was "Plasma tvs can't get burn-in anymore." He tried to tell me they kept the tv with the Orbiter mode turned on. I told him when I went into the Options menu to turn on the Video Pattern... Orbiter was turned off!
Then he said, "well we are just clearing these out at below wholesale you know!"
Finally he said that the tv should clear itself up after 48 hours of use. The burn-in will "fill in." If it doesn't I can bring the set back for a refund.I went through the whole torch-mode/static image spiel but he wasn't having any of it.
I'll take it back Saturday. He has no new 42" Kuro's.
At least I can say I've seen the Kuro in action and I know it's the display for me! Aside from this major pain in my ass, it's been a good experience.
Now I've got to do some searching and see if there are any new 42" Kuro's in the surrounding areas. I'll start doing some phone calling...
post #15 of 44
Thread Starter 
I'm having no luck in finding a new 42" Kuro anywhere locally. I called Futureshop in a city about 50 miles from me and the guy laughed, saying they were cleared out 4 months ago.
From what I hear Pioneer has no plans for another 42" model. I can't afford their 50" 1080p sets as they cost $4000 in my immediate area.
I'm thinking now of getting the top 42" Panasonic. They have that set for $1800, new, at East Hamilton Radio. It did look good in the store, but you could see the blacks were a shade or two lighter on the Panasonic.
For a 42" size, which is what I would like and can afford, it's either keep the burned plasma or return it for the Panny 800 model.
It pains me to give up on this set, but everyone agrees it's a bad deal.
I do notice when watching a 2.35:1 film, the logo ghost is hidden by the lower black bar and you'd never know that the set has burn-in. Maybe I should use it strictly as a display vehicle for 2.35:1 films? LOL!
Do you guys think the top 42" Panny would be a good or at least a close substitute for black levels?
post #16 of 44
get the 5080 if sitting 8 feet away. Return the 42 and stay away from demo plasmas. Too risky. Trust me. You will forever be starring at that spot where the burn in is located and it will ruin your viewing experience.
post #17 of 44
Agreed, the 5080kuro beat all 1080p sets in a home theater magazine side by side shoot out. It's an amazing set. I'll bet if you saw it with hd source you'd grab it. I'm feeding mine hd cable, blue ray and ps3 games at 1080i and with a couple small tweaks it's stomping all the 1080p sets I've ever seen except other kuros-looks the same as those. I think 1080p is a non issue @50" size. At clearence prices now it's the best plasma deal out there.
post #18 of 44
^At which size do you think 1080p is necessary? What if one sits 6-8 feet from their 50" set?
post #19 of 44
Thread Starter 
Unfortunately, there are NO 50 series, or 8 gen Pioneers locally. East Hamilton Radio does have a 5080, but it's a demo model just like the one I have. Set to Vivid and blasting away the Oasis HD channel all day long.
I'm sure it will have the same burn-in logo that mine has.
For me to get a Pioneer it will have to be the new 5020 series and they are charging a small fortune here in Southern Ontario Canada. The hotbed of high prices for North America in general.
Also, from what I've read the 5020 has lost some of the versatility of the 5080, in regards to gamma control. I like to be able to match gamma to my various dvd players.
I guess I should just take it back and get the refund and call it a day. I really want another Pioneer. Settling for the Panasonic would be as bad, in a completely different way, as settling for the burn-in, I guess.
post #20 of 44
Quote:
Originally Posted by lazerfan View Post

I'm going to return it this weekend. I just got off the phone with the salesman. It's actually shocking how uninformed he is.
His first response was "Plasma tvs can't get burn-in anymore."

He must be a member of the AVS Forum.

Most likely he used the break-in DVD too.
post #21 of 44
I've never seen one of these Kuro displays but sight-unseen I'd be willing to betcha a dollar (Canadian) the difference in specifications and Internet-forum hype far exceeds the actual, visual difference in real-world picture quality. Not that I wouldn't love to own one and I'm not saying you can't see a difference in black levels and so forth. But IMHO a bit of perspective is in order if it seems like the Kuro-to-Panny difference in similar in magnitude to the damage caused by a year of torch mode and a burned-in logo.

They don't have mail-order dealers in Canada? I prefer dealing with brick and mortar stores too but for a very specific hard-to-find model I'd consider having one shipped to me.
post #22 of 44
lazerfan,

check your pm

Miles
post #23 of 44
Quote:
Originally Posted by Brent Hutto View Post

I've never seen one of these Kuro displays but sight-unseen I'd be willing to betcha a dollar (Canadian) the difference in specifications and Internet-forum hype far exceeds the actual, visual difference in real-world picture quality. Not that I wouldn't love to own one and I'm not saying you can't see a difference in black levels and so forth. But IMHO a bit of perspective is in order if it seems like the Kuro-to-Panny difference in similar in magnitude to the damage caused by a year of torch mode and a burned-in logo.

They don't have mail-order dealers in Canada? I prefer dealing with brick and mortar stores too but for a very specific hard-to-find model I'd consider having one shipped to me.

The only place that carries the 8gs stopped selling them online (Futureshop) Honestly I don't think you can go wrong with either an 800/850, the blacks might not be 8G level but they're close and color accuracy is as good or better than the 8Gs. Considering how cheap the 800s go for they might be worth a good hard look.
post #24 of 44
Whoah! Lazerfan, if mwan sent you a pm, check it asap! Probably good news. The guy has great contacts!

PS - I feel for ya man! I almost offered you my 4280 after reading your woes. If you can get a 5080
for cheap anywhere, go for that one! I recall seeing one at a FS near me not long ago (Oakville), but
it might be gone by now.
post #25 of 44
Thread Starter 
Well, I got a tip on a store that does have a few 5080's. They are clearing them out at $1999 which is still good by Canadian standards.
He mentioned that these are not NIB but recent out-of-the-box demos. I told him about my issues. He told me to try leaving video snow running on the set overnight to see if that helps.
Unfortunately, I hooked some rabbit ears to the set and it just goes to a blue screen! So, I hooked up a vcr. Blue screen. Hooked the rabbit ears to the vcr and I find I can only get a somewhat snowy channel and hold the signal. Once it's too snowy, the vcr itself kicks in a blue screen.
I'll see how the "somewhat" snowy channel does. I'll leave like this for a day or so. I zoomed the picture to remove the logo of course.
I have another line on a demo 4280 in a nearby city. Problem is the guy wants $2000 for an "Out of the Door" deal. As is, out of the door, no return.
I'm going to go there now and bring my receipt for the $1300 tv with me. If the set is perfect with no burn-in, I'll see if I can get him to budge.
In the meantime, does anyone know how to bypass the Pioneer's blu-screen and display pure video snow on the screen??
post #26 of 44
Dunno, $1999 for a used/demo 5080 isn't that great if you ask me. If I have
the time, I'm going to look around my area for deals. I haven't been impressed
with some of the stuff you're being offered. I wouldn't settle for anything but
a new 5080 at this point if it's over $1500. Oh, and that 4280 deal is bad. Get
your money back and look around some more.
post #27 of 44
Quote:
Originally Posted by lazerfan View Post

Unfortunately, there are NO 50 series, or 8 gen Pioneers locally. East Hamilton Radio does have a 5080, but it's a demo model just like the one I have. Set to Vivid and blasting away the Oasis HD channel all day long.
I'm sure it will have the same burn-in logo that mine has.
For me to get a Pioneer it will have to be the new 5020 series and they are charging a small fortune here in Southern Ontario Canada. The hotbed of high prices for North America in general.
Also, from what I've read the 5020 has lost some of the versatility of the 5080, in regards to gamma control. I like to be able to match gamma to my various dvd players.
I guess I should just take it back and get the refund and call it a day. I really want another Pioneer. Settling for the Panasonic would be as bad, in a completely different way, as settling for the burn-in, I guess.

Maybe not. Turning the orbiter off was complete stupidity by that store, and I would imagine that this store left a video loop playing 24/7 with the same logo. EHR may have been a bit more careful, and it may be a newer demo. There have been lots of reports of demo units being perfectly fine, especially if they were set up for a relatively few number of months. The key is checking them in the store. I would imagine turning the orbiter off is not usual behaviour.

All this being said, I agree a better deal on a kuro may be elsewhere. If you want a kuro, get one. It could be another actually non-defective floor model, or maybe you will have to wait it out a bit for a good deal on the 20 series to come your way, but it can be done.
post #28 of 44
"I'll take it back Saturday."

You should take it back ASAP. For all you know the person you bought it from will change his mind on the return. Sounds shady and unreliable.
post #29 of 44
Thread Starter 
Quote:
Originally Posted by ercc View Post

Maybe not. Turning the orbiter off was complete stupidity by that store, and I would imagine that this store left a video loop playing 24/7 with the same logo. EHR may have been a bit more careful, and it may be a newer demo. There have been lots of reports of demo units being perfectly fine, especially if they were set up for a relatively few number of months. The key is checking them in the store. I would imagine turning the orbiter off is not usual behaviour.

All this being said, I agree a better deal on a kuro may be elsewhere. If you want a kuro, get one. It could be another actually non-defective floor model, or maybe you will have to wait it out a bit for a good deal on the 20 series to come your way, but it can be done.

I've actually got 30 days to return this set. It was a pain in my little Honda to handle this so, two Saturdays from now, my friend with a van is going to help me out. I'll wrap everything up then. The return, and hopefully another tv the same day.
I got into the service menu and the set has been plugged in for 6123 hours and has been on for 2170 hours. That works out to 8.5 hours per day, for 8.5 months, in the Vivid mode with the Orbiter off.
I have it set to Cinema now, watching the blu-ray version of Dark City. The ghost logo isn't visible in the lower black bar. The picture quality is amazing. Clear, no noise, and great black levels.
I'll just have to be patient and watch the weekly sales. Maybe a miracle will happen and Futureshop will drop the 5020 from $4000 to $2500! LOL
post #30 of 44
Quote:
Originally Posted by vinnie97 View Post

^At which size do you think 1080p is necessary? What if one sits 6-8 feet from their 50" set?

Less than 6 feet, some say 2 feet. Read this review for more:
http://www.hometheatermag.com/lcds/208hdface/index.html
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