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The Official Sony BDP-S550 Owner's Thread - Page 118

post #3511 of 3961
First disk that won't load for me - "Echelon Conspiracy" on BD

Latest firmware (vs 20) loaded. 2 other movies load fine and play!

Edit: It was the disk! New one from Netflix works fine.
post #3512 of 3961
I have the Sony BDP-S550. I have had it a while. A while back it started stopping at the same time-point in every movie, it didn't matter if it was a Bluray or a regular DVD, nor did it matter if it was a brand new purchased one, or rented from Blockbuster or Netflix. So we got it sent in to Sony repair, they switched out the hard drive and that fixed the problem. The repairman gave me his direct # and told me if I had any more problems with it to call him directly. Well, it's doing it again, except instead of half -way through the movie, it's 15 minutes in, but the same thing as before. And I have called and left 20-30 messages with the Sony guy and he won't return my calls.

Does anyone know if there's maybe an update I can do to my player to see if that would help, and if so, how to do it, or has anyone had a similar problem and know how to fix it? Any help would be greatly appreciated. Thank you!!!


Monica
post #3513 of 3961
I had my first player issues on Friday evening. I watched a Blu-ray all the way through with no problems. Later in the evening I went to watch another movie and it returned to Home after about 10 minutes of viewing. I returned to where I was in the movie and watched about another 10 minutes before it did the same thing again. I decided to try another Blu-ray and it quit after about 10 minutes too. These were both new movies. I have been running the newest firmware since it was available. At one point I decided to look at the BD Data and it reported something was wrong and couldn't access it. I then decided to unplug the player and remove the external memory. After doing that I left the external memory out and tried the player again. Both discs played without issue. So is the problem to do with the external memory, or did unplugging the unit reset something? I have since replaced the external memory with another drive and have no issues so far. Has anyone else experienced anything similar?
post #3514 of 3961
Ive had the player for almost about a year now. So far only 2 problems, 1 with Italian Job Blu ray and the other with Lord of War Bluray. Italian job plays fine but its very blurry, Lord of war does not play at all.
post #3515 of 3961
I have noticed for a while that when a BluRay starts and the initial audio begins there is a 2-3 seconds delay before the audio is actually heard. Has anyone experienced this and know a solution? Any help would be appreciated.
post #3516 of 3961
Is the 550 compatible with the new Sony bd remote app at the iTunes store?
post #3517 of 3961
Disney's Camp Rock has the distinction of being the first Blu Ray that won't play on my BDP-S550 in the year since I bought it.

The Netflix disc had a slight smudge. I ran it through my Memorex disc cleaner on the clean and fix cycles, but to no avail.

I updated my firmware about a month ago, so I don't think that's the issue.

On a positive note, I don't have to watch Band Camp.
post #3518 of 3961
Has anyone herd when sony is going to put out a new update to address the isssue of why Highlander season 1 on blu ray wont play?
post #3519 of 3961
Quote:
Originally Posted by grod777 View Post

I have noticed for a while that when a BluRay starts and the initial audio begins there is a 2-3 seconds delay before the audio is actually heard. Has anyone experienced this and know a solution? Any help would be appreciated.

I get this, too. But it's more like a half second to a second for me. My assumption is that it's an HDMI handshake issue.

When Blu Rays are loading, my television screen occasionally flashes the input info in the upper left hand corner of the screen ("HDMI 1/AV"), a sure sign that it has lost then gained an HDMI signal.

Difference in response times/delay could be due to equipment differences.

Is your player connected directly to your television or does is run via HDMI through an A/V receiver?
post #3520 of 3961
Quote:
Originally Posted by kmh71 View Post

Is the 550 compatible with the new Sony bd remote app at the iTunes store?

Download it, give it a try, and report back. Just make sure that both your 550 and iPhone are connected to your WiFi network.
post #3521 of 3961
Quote:
Originally Posted by RMcR View Post

I get this, too. But it's more like a half second to a second for me. My assumption is that it's an HDMI handshake issue.

When Blu Rays are loading, my television screen occasionally flashes the input info in the upper left hand corner of the screen ("HDMI 1/AV"), a sure sign that it has lost then gained an HDMI signal.

Difference in response times/delay could be due to equipment differences.

Is your player connected directly to your television or does is run via HDMI through an A/V receiver?

I may be off with the amount of seconds but I figured it had something to do with the HDMI handshake. Yes I have the player hooked up to my AVR. I was watching a cable program and noticed it did the same thing so I know it had nothing to do with the BDPS550. At that point I figured maybe it was some setting on my receiver (Onkyo TXSR705). I have not had time to check to see if there are any settings to adjust this delay yet but I put this same question on the Onkyo Txsr705 thread but have not received any replies.
Thanks for the input.
post #3522 of 3961
Quote:
Originally Posted by RMcR View Post

I get this, too. But it's more like a half second to a second for me. My assumption is that it's an HDMI handshake issue.

When Blu Rays are loading, my television screen occasionally flashes the input info in the upper left hand corner of the screen ("HDMI 1/AV"), a sure sign that it has lost then gained an HDMI signal.

Difference in response times/delay could be due to equipment differences.

Is your player connected directly to your television or does is run via HDMI through an A/V receiver?

Just an FYI:
I just read this off the TXSR705 manual (troubleshooting page):
The beginning of audio received by an HDMI IN
can't be heard
Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio signals,
audio output may not start immediately
I am going to email Onkyo to see if the LIP Sync setting will correct this-in the meantime I will try and play with that setting tonight.
post #3523 of 3961
For some reason I have become fascinated by the idea of listening to something - anything - at a higher sample rate than 48 kHz.

I realize most movies are 48 kHz to begin with, with a few exceptions like Baraka etc.

And I realize I don't have the ideal receiver for this - my Yamaha YSP-4000 does not accept multi-channel LPCM. (It accepts DD 5.1 and DTS 5.1 and it accepts regular PCM "2.0".)

But its specifications clearly say it can accept and play 96KHz signals. So one way or another I am convinced I can get the little 96 KHz display light up.

From what I can tell by reading the manual, to experience this state of bliss using a BDP-S550 as the source, I will need all of the following to be true:

- a source disc that contains sufficiently high-resolution audio
- audio priority set to coax
- Dolby Digital set to PCM and/or DTS set to PCM
- 48/96 set to 96
- (and here's the kicker - - )

A NON-COPY-PROTECTED DISC?

?!?!?!

On page 49 of the manual, the description of the 48/96 setting includes this little disclaimer (in bold below) :

Quote:


Outputs audio signals of 96 kHz sampling as 96 kHz/24 bit. However, the signals will be output as 48 kHz/16 bit if the source is copy-protected.

Should I be worried about this? Or will any old Joe Cocker DTS 5.1 music CD work?

For that matter has anyone had lots of experience getting 96 kHz out of their BDP-S550?

I searched all 3500 replies to this thread many different ways and really haven't found this topic covered at any length.
post #3524 of 3961
I just got the BDP-s550 used from a friend and am having trouble with the video. If I'm reading the manual right, when you pick HDMI for the video output it cuts off all other outputs. That would be fine IF I had a HDMI connection for my tv (still rolling old school CRT RPTV HD). I can't pull up the video menu to change it. Is there a way that I can change this without going back and resetting the machine?
post #3525 of 3961
Quote:
Originally Posted by grod777 View Post

Just an FYI:
I just read this off the TXSR705 manual (troubleshooting page):
The beginning of audio received by an HDMI IN
can't be heard
Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio signals,
audio output may not start immediately
I am going to email Onkyo to see if the LIP Sync setting will correct this-in the meantime I will try and play with that setting tonight.

I was gonna say I have the same deal. Sony s550 and an onyko 705. My reciever acts the same when pause it for a while or change it to the cable tv setting it takes a few seconds to figure out what its recieving. Some times I will hit play then pause imediately and wait for the lights on the display of the 705 to stop flashing then hit play and sometimes the audio starts up instantly. You may have noticed some dvds donts seem to have the issue compared to a blu-ray. With all that said...Ive never had any audio lip sync problems before. I used to use a sony dvd player that would upconvert. I had audio sync issues there but i didnt have the onyko back then. since i got the 550 and onyko 705, i havent had any lip sync issues just the whoa...what am i recieving pause that the onyko has. Other than that minor annoyance, i dont have any complaints about the onyko.
post #3526 of 3961
Quote:
Originally Posted by brandonnash View Post

I just got the BDP-s550 used from a friend and am having trouble with the video. If I'm reading the manual right, when you pick HDMI for the video output it cuts off all other outputs. That would be fine IF I had a HDMI connection for my tv (still rolling old school CRT RPTV HD). I can't pull up the video menu to change it. Is there a way that I can change this without going back and resetting the machine?

I think you may have to hold the stop button down on the machine for 10-15 secs. This will reset the output resolution to 480i and then you should be able to see the menu screen and go to output video format and set the player to component video. Not sure if this is what the problem is but it might help.
post #3527 of 3961
Is there any think new with the 550 It sits in my Hi-Fi Rack doing nothing looking at my Denon-3800 I guess Any new Updates.
post #3528 of 3961
Quote:
Originally Posted by hdblu View Post

Is there any think new with the 550 It sits in my Hi-Fi Rack doing nothing looking at my Denon-3800 I guess Any new Updates.

Checked at sony.com here is the latest:
File Description
DateVersionSize Download
File NowAdd To

Download TaxiBDP-S550 Firmware Update 10/22/200902049.65 MB This utility updates the BDP-S550 firmware to version 020 and provides the following benefits: Improvements over firmware version 019:
Adds slow and freeze frame functions during Blu-ray Disc and DVD playback.
Improves compatibility to enhance interactivity with some BD-ROMs.
Benefits provided by previous updates and included in version 020:
Improved BD-Live performance to enhance interactivity.
  1. BD-Live allows you to enjoy additional content and services while playing a BD-Live capable disc.
  2. For optimal performance, we recommend that you use a Broadband Internet connection to access BD-Live content and services.
  3. BD-Live content and services require external USB flash memory (sold separately) for local storage.
post #3529 of 3961
Quote:
Originally Posted by subavision212 View Post

I think you may have to hold the stop button down on the machine for 10-15 secs. This will reset the output resolution to 480i and then you should be able to see the menu screen and go to output video format and set the player to component video. Not sure if this is what the problem is but it might help.

I tried that last night and it didn't work. I will mess around with it more after work today. I think that still keeps the hdmi active and just changes the resolution. I even tried a simple composite video output.
post #3530 of 3961
Quote:
Originally Posted by Gor18 View Post

I was gonna say I have the same deal. Sony s550 and an onyko 705. My reciever acts the same when pause it for a while or change it to the cable tv setting it takes a few seconds to figure out what its recieving. Some times I will hit play then pause imediately and wait for the lights on the display of the 705 to stop flashing then hit play and sometimes the audio starts up instantly. You may have noticed some dvds donts seem to have the issue compared to a blu-ray. With all that said...Ive never had any audio lip sync problems before. I used to use a sony dvd player that would upconvert. I had audio sync issues there but i didnt have the onyko back then. since i got the 550 and onyko 705, i havent had any lip sync issues just the whoa...what am i recieving pause that the onyko has. Other than that minor annoyance, i dont have any complaints about the onyko.

I emailed Onkyo and they advised me to send my extremely heavy 705 to the Regional Facility for the firmware to be upgraded ( I think they mean the HDMI). That was not an option as it would have cost me $40-50 to send. I will live with it. In the future I will consider an AVR that can be upgraded via ethernet or USB drive.
post #3531 of 3961
About to mess with mine some more to see if I can get the component jacks to work. I have a strange feeling I will have to reset the player to its original state then go through the easy setup and somewhere along the way upgrade to the newest firmware that looks like it was released in October. Oh how I yearn for the days that we don't have to upgrade firmware anymore.
post #3532 of 3961
Got the video working. It was the stop button. Just didn't hold it down long enough last night I guess. Quick question about the speaker settings, specifically the distances. I will be using multi channel analog, so I am guessing that I will need to use the distances in the player to get it as correct as possible and not the receiver?? Is it even worth it to use the analog outputs? Without reading all 3000+ posts on this thread I don't know if the DD true and dts master can be decoded and sent over the analog outputs. It seemed like a back and forth discussion on the first couple pages as to whether or not that could be done.
post #3533 of 3961
Quote:
Originally Posted by brandonnash View Post

Got the video working. It was the stop button. Just didn't hold it down long enough last night I guess. Quick question about the speaker settings, specifically the distances. I will be using multi channel analog, so I am guessing that I will need to use the distances in the player to get it as correct as possible and not the receiver?? Is it even worth it to use the analog outputs? Without reading all 3000+ posts on this thread I don't know if the DD true and dts master can be decoded and sent over the analog outputs. It seemed like a back and forth discussion on the first couple pages as to whether or not that could be done.

If you receiver doesn't decode the new HD audio formats, then use the analog outputs on the S550. The S550 WILL decode the new HD formats and send them out via the multi channel analog outputs. Use the speaker distances and speaker sizes in the S550 for set up. I set up my friends S550 this way to his 7 year old receiver and it sounds great.
post #3534 of 3961
Quote:
Originally Posted by fuzzybk View Post

If you receiver doesn't decode the new HD audio formats, then use the analog outputs on the S550. The S550 WILL decode the new HD formats and send them out via the multi channel analog outputs. Use the speaker distances and speaker sizes in the S550 for set up. I set up my friends S550 this way to his 7 year old receiver and it sounds great.

Good deal. Going to hook that up here in a bit and see how it sounds.
post #3535 of 3961
Quote:
Originally Posted by fuzzybk View Post

If you receiver doesn't decode the new HD audio formats, then use the analog outputs on the S550. The S550 WILL decode the new HD formats and send them out via the multi channel analog outputs. Use the speaker distances and speaker sizes in the S550 for set up. I set up my friends S550 this way to his 7 year old receiver and it sounds great.

Brandondash...listen to Fuzzy..the hdMaster and truHD are awesome via the analog connections...definately the next step in audio quality...
post #3536 of 3961
Well, my kid was wanting to watch zombieland (its like left 4 dead for him and he likes playing that) but it was rented on DVD. Going to scavenge up enough to make rca to make the analog connections. Getting pretty excited about that. Going to try independence day first on blu ray. My old s300 wouldn't do anything with dts master so I was left with regular dolby in french.
post #3537 of 3961
I'll chime in too that the analog ouputs work very well with older receivers. I have an old Yamaha that sounds great with the new audio codecs. The difference between the lossy and lossless audio is quite noticeable to me.
post #3538 of 3961
Got it all hooked up but I have to say, man does Sony have the wrong idea when it comes to their distances and levels on the analog outputs. The levels can only be knocked down 12 db which in a receiver setting would be +-6 db. Even a cheap receiver has an additional 8 db of play when it comes to that. The distances seem like they are only made for smaller rooms. You can only have so much variation in the distance between each speaker. My biggest problem is my subwoofer. I have a large horn sub and there is already the equivalent of 8 feet of delay built into it. It sits 12 feet away from me so the correct setting would be 20 feet. It won't go that high.

Other than the audio setting shortcomings the picture quality is a little better than my old s300. Lots more options too.
post #3539 of 3961
Quote:
Originally Posted by Zero G View Post

I had my first player issues on Friday evening. I watched a Blu-ray all the way through with no problems. Later in the evening I went to watch another movie and it returned to Home after about 10 minutes of viewing. I returned to where I was in the movie and watched about another 10 minutes before it did the same thing again. I decided to try another Blu-ray and it quit after about 10 minutes too. These were both new movies. I have been running the newest firmware since it was available. At one point I decided to look at the BD Data and it reported something was wrong and couldn't access it. I then decided to unplug the player and remove the external memory. After doing that I left the external memory out and tried the player again. Both discs played without issue. So is the problem to do with the external memory, or did unplugging the unit reset something? I have since replaced the external memory with another drive and have no issues so far. Has anyone else experienced anything similar?

Mine has also done this, im gona try what you have done and see if this cures it Hope so, i dont wana buy new untill 3D BD later this year.
post #3540 of 3961
My player has worked without any issues since I changed the external memory drive. I don't know for sure if it was the problem, but I have watched lots of movies since then.
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