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Official Panasonic DMP-BD35/55 Owners Thread - Page 194

post #5791 of 14894
Quote:
Originally Posted by mchalebk View Post

Chris, are you saying that I might not get the lossless soundtrack if I have the player decode with secondary audio on? Even though it would be nice to see the various lights indicating lossless codecs light up on my new AVR, I decided to set the player up to decode and turned secondary audio on. I don’t know how much I’ll watch PiP commentary, but I couldn’t’ see any downside to this. If there’s a chance I might not be getting the lossless codecs, however, I’ll change to bitstream and secondary audio off.

The message I got from an engineer at Panasonic (senior guy there, actually) suggested that any time mixing is done (which is necessary when there is Secondary Audio or menu clicking sounds in the mix), it will revert to lossy core tracks, whether you're in PCM, bitstream *OR* analog. As long as there is not Secondary Audio or menu clicking sounds in the mix, then you'd be fine, but the problem is you don't always know there are menu clicking sound in the mix (and in PCM or multi-channel analog mode, you don't know it's being converted to lossy) so it's a bit of a crap shoot.

Set Secondary Audio=OFF if you want to be sure to get lossless sound, whether it's analog, PCM or bitstream.

I'm trying to get confirmation back from them but the time zone/date diffrence makes things a litte difficult. If it's true, it shoots apart a feature that many thought was there (including myself).

-CB
post #5792 of 14894
Quote:
Originally Posted by shanmike View Post

I was skeptical, but tried the powerline method. A unit plugs into the electrical outlet near your existing router, and has a cat 5 cable run to it from the router. The matching unit plugs into the wall near your BD and has a cat 5 cable run to it from the BD.

works like a charm, and is available most places (got mine at Staples).

I'm using a powerline adapter in similar fashion to feed four different components in my HT system, including the 'BD35, via an Ethernet switch. It also works like a charm. I don't understand all the complaints and warnings I read about powerline adapters. In my experience, they work fine, unless there's a problem with the router, itself.
post #5793 of 14894
Quote:
Originally Posted by s2silber View Post

I'm using a powerline adapter in similar fashion to feed four different components in my HT system, including the 'BD35, via an Ethernet switch. It also works like a charm. I don't understand all the complaints and warnings I read about powerline adapters. In my experience, they work fine, unless there's a problem with the router, itself.

Ditto. Used them at 2 different residences without any problems. One residence is 4-5 years old while the other is over 20 years old. More reliable than wireless G. Just don't plug it into a powerbar, surge protector, and/or UPS. These items will filter out the data.
post #5794 of 14894
Quote:
Originally Posted by dave42 View Post

Thanks alot. So, is the only option to get rid of the black bars is to put the aspect for the TV on zoom? My options are "zoom, full, and just" on the Panasonic plasma.


Are you talking about black bars on the top and bottom, or is it truly letterboxed (black bars on all 4 sides). If the former, don't do anything. If the latter, then yes, you'll have to use your displays zoom.
post #5795 of 14894
Quote:
Originally Posted by randall View Post

Thanks to everyone in this great thread, I think I've setup my BD55 with my non-HDMI Sony STR-DA1ES receiver (circa 2003) correctly. I've got the BD55 set to HDMI audio off, digital audio outputs to bitstream, and secondary audio on. Now I just want to confirm that I've got the inputs into my receiver correct: First, after pooh-poohing them for years, it feels odd to use RCA cables. Second, I'm thinking these should be plugged into the DVD audio inputs on the back of my receiver. But then I see inputs on my receiver that I've never noticed before: "MULTI CH IN" which includes surround, center and subwoofer inputs that cannot be found elsewhere. So I plug everything in there, right? Third, while it seems logical that I get no audio when I select the receiver's DVD mode, I momentarily am not sure what to do next. So I read a section of my receiver's manual I've never read before, and I push a button on my receiver's remote that I've never pushed before: "MULTI CH DIRECT." Sounds good, right? Actually I'm hearing amazing things from my speakers I've never heard before! Other than confirming I've done things right, I do have one question: The receiver's manual includes this footnote for MULTI CH DIRECT: "Analog direct is not supported." A problem, yes/no?

Does your a/v unit have digital in either optical or coax?
post #5796 of 14894
Quote:
Originally Posted by mark090852 View Post

Steve, I'm not sure why the audio button doesn't work for you. I have the 55 connected to my AVR via 5.1 analog outs and the audio button will bring up the current audio selection at the top of the screen. I can then scroll through the available audio options and make changes if I want to. Even if there is only one audio option it will show up at the top of the screen when I press the audio button.

Mark,

I just went to the manual and looked at the remote diagram. I was pressing the audio button at the bottom that says "secondary" audio. There is another audio button neatly tucked away near the number keys. That is the one I should have been pressing. MY BAD!!

Thanks
Steve
post #5797 of 14894
Quote:
Originally Posted by Stew4msu View Post

Are you talking about black bars on the top and bottom, or is it truly letterboxed (black bars on all 4 sides). If the former, don't do anything. If the latter, then yes, you'll have to use your displays zoom.

Sorry, yes. I mean black bars at top and bottom. I just find it very distracting, but from what I've read, PQ suffers when zoom is used.
post #5798 of 14894
Quote:
Originally Posted by dave42 View Post

Sorry, yes. I mean black bars at top and bottom. I just find it very distracting, but from what I've read, PQ suffers when zoom is used.

You're correct, PQ could suffer with zoom. You don't want to use it. The movie was intended to have black bars on the top and bottom. That's the aspect ratio that the director used. The vast majority of movies that you watch on your 16:9 display, will have black bars on the top and bottom. If you zoom it, not only will the PQ possibly go down, but you'll also be chopping off the sides of the picture. Or, if you stretch it to eliminate the bars, you'll be distorting the picture.

Bottom line: Don't alter it. They're supposed to be there.
post #5799 of 14894
Quote:
Originally Posted by boylan13 View Post

The message I got from an engineer at Panasonic (senior guy there, actually) suggested that any time mixing is done (which is necessary when there is Secondary Audio or menu clicking sounds in the mix), it will revert to lossy core tracks, whether you're in PCM, bitstream *OR* analog. As long as there is not Secondary Audio or menu clicking sounds in the mix, then you'd be fine, but the problem is you don't always know there are menu clicking sound in the mix (and in PCM or multi-channel analog mode, you don't know it's begin converted to lossy) so it's a bit of a crap shoot.

Set Secondary Audio=OFF if you want to be sure to get lossless sound, whether it's analog, PCM or bitstream.

I'm trying to get confirmation back from them but the time zone/date diffrence makes things a litte difficult. If it's true, it shoots apart a feature that many thought was there (including myself).

-CB

Chris, thanks for the information. I was certainly under the impression that these players (and most others) mixed the secondary audio in with the lossless audio when you let the player decode. I chose to leave secondary audio on and let the player decode because there didn't seem to be any downside (other than not seeing the HD codec lights lighting up on my AVR). I guess I'll switch to bitstreaming with secondary audio off.
post #5800 of 14894
Quote:
Originally Posted by den110 View Post

what is everyone using to connect the BD35 wirelessly to their wireless home network? My wireless router is in my study on the first floor. My home theater is in the basement with no ability to run a cat 5 cable to it so I need some sort of wireless connection.

I had an extra Linksys router that I updated with the
DD-WRT firmware to make it a client bridge. Cost me
0 and now I have a 4 port bridge for AVR rack.
post #5801 of 14894
Quote:
Originally Posted by iramack View Post

Mark,

I just went to the manual and looked at the remote diagram. I was pressing the audio button at the bottom that says "secondary" audio. There is another audio button neatly tucked away near the number keys. That is the one I should have been pressing. MY BAD!!

Thanks
Steve

I just hooked up my BD35 a few days ago. In doing some testing I was pushing the "Audio" button with great fustration as nothing was happening.
Didn't even see the other audio button- go figure.

Thanks to the above post on where the "real" audio button is i'm sure I will be happier..

Gerry
post #5802 of 14894
Quote:
Originally Posted by dave42 View Post

Sorry, yes. I mean black bars at top and bottom. I just find it very distracting, but from what I've read, PQ suffers when zoom is used.

I think it helps to think of movies like paintings (after all, movies are works of art). The artist creates a work that fulfills his vision. When you buy it, you don't cut the sides off just to fit it in a frame, you get a frame that accommodates the entire work. If it turns out the frame is larger in any dimension than the painting, you use a matte to take up the unused areas.

That's what the black bars are for. The artist (director) has created a work of art (movie) that is intentionally a specific aspect ratio. Since that work of art is wider than your TV screen, mattes (black bars) need to be applied. If you zoom in on the image, you are not only degrading the picture quality, you're degrading the quality of the art by destroying the composition of the film.

Do you own a picture frame because you like the frame, or is it to display the work of art? Do you own your TV to look at the TV or to look at the content?
post #5803 of 14894
Quote:
Originally Posted by den110 View Post

what is everyone using to connect the BD35 wirelessly to their wireless home network? My wireless router is in my study on the first floor. My home theater is in the basement with no ability to run a cat 5 cable to it so I need some sort of wireless connection.

There are a lot of options that people have or will suggest. Here's a previous post of what I did (I would post the URL, but I can't because I have only 2 posts to date):
-----------------------------------------------------------
I know a lot of people out there are like me, and don't have ethernet running into every room of their house. My home theater is in my basement, far from my router. So, what I did was utilize my laptop and its wireless connection. First, I bridged the LAN and wireless LAN connection in Vista on the laptop. Then, I made myself an ethernet crossover cable, and then plugged the crossover cable into my laptop and the BD35. Works flawlessly.

Since the BD35 doesn't need to be connected to the 'net 24x7, I only plug it in the network/laptop when I need it (ie updates or BDLive).
-----------------------------------------------------------

If you have a laptop, and can make or have access to a crossover cable, I think it is the simplest way to connect your player to the 'Net.
post #5804 of 14894
Quote:
Originally Posted by dave42 View Post

Thanks alot. So, is the only option to get rid of the black bars is to put the aspect for the TV on zoom? My options are "zoom, full, and just" on the Panasonic plasma.

Did you try adjusting it on the player? "Submenu" on the remote then aspect ratio? Doesn't work on BDs (not supposed to) but i think it works on most DVDs.

-CB
post #5805 of 14894
Quote:
Originally Posted by mchalebk View Post

I think it helps to think of movies like paintings (after all, movies are works of art). The artist creates a work that fulfills his vision. When you buy it, you don't cut the sides off just to fit it in a frame, you get a frame that accommodates the entire work. If it turns out the frame is larger in any dimension than the painting, you use a matte to take up the unused areas.

That's what the black bars are for. The artist (director) has created a work of art (movie) that is intentionally a specific aspect ratio. Since that work of art is wider than your TV screen, mattes (black bars) need to be applied. If you zoom in on the image, you are not only degrading the picture quality, you're degrading the quality of the art by destroying the composition of the film.

Do you own a picture frame because you like the frame, or is it to display the work of art? Do you own your TV to look at the TV or to look at the content?

Well said!

-CB
post #5806 of 14894
Quote:
Originally Posted by milacqua View Post

I received my Panny 35 yesterday and today I created a cd-r disk of the latest firmware upgrade (1.6, I think). I put the cd in the player and I get a "Read" display for a few seconds then "No Disk". The file is shown as it should be according to the instructions which is Pana-dvd.frm however for some reason it is shown as a wordperfect 10 document. Is that how it should be? I followed all the instructions pretty close and created a new folder in the MY Documents section of my hard drive. I tried this twice with two different cds and the player shows "No Disk" on both. I have no LAN so I can't connect to the internet and have to do this with a disk. Any thoughts?

Well, I just tried putting in two blu ray movie disks and I get the same thing on the unit - "No Disk". I can't understand it. I have it hooked up to my ONKYO via hdmi and have the blue screen so I'm getting a signal to my projector but the player itself is not reading any disks.

Well, this really burns me up. I've tried to play cds, blu ray disks and standard dvds. I get the same message - "No Disk". I called Panasonic and they said they have no fix and the thing must be defected. Now I have to send it back to them - what a pile of crap! I knew I should have stuck with Sony!!
post #5807 of 14894
Quote:
Originally Posted by milacqua View Post

I received my Panny 35 yesterday and today I created a cd-r disk of the latest firmware upgrade (1.6, I think). I put the cd in the player and I get a "Read" display for a few seconds then "No Disk". The file is shown as it should be according to the instructions which is Pana-dvd.frm however for some reason it is shown as a wordperfect 10 document. Is that how it should be? I followed all the instructions pretty close and created a new folder in the MY Documents section of my hard drive. I tried this twice with two different cds and the player shows "No Disk" on both. I have no LAN so I can't connect to the internet and have to do this with a disk. Any thoughts?

Well, I just tried putting in two blu ray movie disks and I get the same thing on the unit - "No Disk". I can't understand it. I have it hooked up to my ONKYO via hdmi and have the blue screen so I'm getting a signal to my projector but the player itself is not reading any disks.

It sounds like you may need to exchange the player, but before you pack it up, there are a couple of things to try. First, go into setup and select "Others", then "Restore Default Settings". Cycle power on the player, then try with another disc. If that doesn't work, do a hard reset/reboot by pressing and holding the player's power button (not the one on the remote) for 3 seconds or more.

Good luck!
post #5808 of 14894
Quote:
Originally Posted by ramkla007 View Post

A quick question for those of you who have been enjoying the new audio formats such as TrueHD and DTS HD - is the audio experience much better than DD 5.1?

Some say yes. Others say no. Only you can answer this question for yourself. Go to a store and listen. Then decide.
post #5809 of 14894
Quote:
Originally Posted by mchalebk View Post

I think it helps to think of movies like paintings (after all, movies are works of art). The artist creates a work that fulfills his vision. When you buy it, you don't cut the sides off just to fit it in a frame, you get a frame that accommodates the entire work. If it turns out the frame is larger in any dimension than the painting, you use a matte to take up the unused areas.

That's what the black bars are for. The artist (director) has created a work of art (movie) that is intentionally a specific aspect ratio. Since that work of art is wider than your TV screen, mattes (black bars) need to be applied. If you zoom in on the image, you are not only degrading the picture quality, you're degrading the quality of the art by destroying the composition of the film.

Do you own a picture frame because you like the frame, or is it to display the work of art? Do you own your TV to look at the TV or to look at the content?


One of the best comments on this subject I have ever seen.

I wonder how many people this season who are jumping into BluRay, if not HD in general, are gonna be peeved with those black bars on their new Blu discs - or trying to return their BluRay movies to get the "full screen" version.

If BluRay can do anything to the video market, it could certainly help kill the studio need/desire to issue cropped/p&s movies on disc.
post #5810 of 14894
Quote:
Originally Posted by LarryChanin View Post

Hi Chris,

You seem to be making the case that the originally documented DTS Speaker Re-mapping feature has been significantly watered down to a totally different function.

No but thank you for putting words in my mouth. What I'm suggesting is that the scope of DTS Speaker Re-Mapping may have expanded to include expansion of DTS-HD 5.1 soundtracks to 7.1-channel speaker systems, based on a statement from an engineer who actually works with this stuff every day as a DTS partner implementing DTS technology on their DTS Master Audio-approved hardware. Did I mention the word DTS enough times there? I hope Dolby doesn't get jealous.

Quote:


As I understand the DTS Speaker Re-mapping function, it represents a process whereby a user tells a DTS decoder which 7.1 physical layouts most closely resembles his/her layout. Then the decoder examines disc meta data and recalculates the delays and speaker levels to electronically reposition the speakers thereby recreating the acoustic environment of the original mixing layout.

In contrast, if I am interpreting the formulas correctly,

And that's a big IF considering how short the message I posted was.
Quote:


this Panasonic process, which you seem to think is a newly defined "speaker re-mapping" process,

I don't "seem to think" anything. I'm only reporting what the Panasonic engineers told me. Let me provide another sentence or two from Panasonic since you are embellishing my words like there's no tomorrow:

"When the intended loudspeaker layout does not match the actual loudspeaker layout of the listening space, DTS-HD decoder redirect or divide mismatched channel signal to fit actual loudspeaker layout. This function is called Speaker Remapping. Please assume it as a kind of extended downmixing function.

The remapping coefficients are fixed by DTS. In the case of remapping from standard 5.1 channel layout to standard 7.1 channel layout, Ls/Rs signals are remapped to Lss/Rss and Lsr/Rsr..."

And the rest you've already seen. This is not Panasonic Speaker Remapping. This is DTS Speaker Remapping. At least according to a guy who should know a lot more about it than we do.

Quote:


... merely attenuates the surround signals in a 5.1 DTS-HD signal and duplicates them at lower levels in the four surround speakers making a pseudo 7.1.

Again, speculation.

Quote:


This approach appears to be merely a crude method to add surround back channels, but it totally ignores the original intent of DTS Speaker Re-mapping which is to electronically recreate the mixing layout for 7.1 channel mixes.

The objectives of these two processes are so completely different that it is extremely difficult to accept your suggestion that this "amplification" of 5.1 to 7.1 now represents a newly defined the DTS Speaker Re-mapping feature.

I hope you don't find my remarks unduly argumentative, that is not my intent. I know you share my belief that these forums should allow room for respectful debate of differing points of view. Again I want to thank you for all your efforts.

Larry

Actually I just think you're getting all worked up over nothing. Chill out, Larry. Go watch a nice relaxing movie, like Die Hard or something. All anyone can do right now (other than folks from DTS or Panasonic) is ASSUME and SPECULATE. Making any definitive statements based on this minimal information is unsound (get it? un-SOUND - you see what I did there?).

I will see if I can get more definitive information from DTS and/or Panasonic to assuage your fears and shaken faith in the great CE establishment.

Hugs...

-Chris
post #5811 of 14894
Quote:
Originally Posted by Stew4msu View Post

You're correct, PQ could suffer with zoom. You don't want to use it. The movie was intended to have black bars on the top and bottom. That's the aspect ratio that the director used. The vast majority of movies that you watch on your 16:9 display, will have black bars on the top and bottom. If you zoom it, not only will the PQ possibly go down, but you'll also be chopping off the sides of the picture. Or, if you stretch it to eliminate the bars, you'll be distorting the picture.

Bottom line: Don't alter it. They're supposed to be there.

But isn't there a risk of burn-in with the plasma tv? I know the bars themselves won't cause burn-in (since they're black), but over time, couldn't the area where the bars have been be noticeably brighter when watching a picture that covers the whole screen?

IOW, I was told to never watch TV where black bars are present.
post #5812 of 14894
Quote:
Originally Posted by boylan13 View Post

Making any definitive statements based on this minimal information is unsound (get it? un-SOUND - you see what I did there)

Read in the voice of Stewie from Family Guy.................too funny.
post #5813 of 14894
Quote:
Originally Posted by chripuck View Post

CB-

Thanks for all of your help for us folks trying to figure out what's best.

I have one question that pertains to my 55... When setting the speaker size to small, the crossover is hardcoded at 100Hz correct? If so, I have Boston Acoustic speakers that have a recommended crossover of 150HZ. Would I potentially be damaging my speakers if I ran with the analog signal output of 100HZ even though my speakers supposedly can only handle 150? (my AVR cannot redigitize the analog inputs.)

I'm hoping that it will not damage my small speakers so I can use the analog outs with peace of mind.

Thanks!

Yes, the Panasonic crossover is fixed at 100 Hz. I doubt that sending a 100-150Hz signal is going to damage your speakers, but if that's the recommended crossover frequency, and if they really can't reproduce 100-150 Hz then you're going to have a gaping hole in the mid bass response. The subwoofer is going to get 100 Hz and down, the satellites are going to get 100 Hz and up but will not be able to reproduce 100-150Hz, so where is that going to come from?

If your speaker system has an option where you drive the subwoofer from the MAIN SPEAKERS output, instead of line level input, then this may be a better option for you. This way, the subwoofer gets a full range signal, but it most likely has a built-in crossover at 150 Hz that sends information above 150 Hz out to the satellite speakers via a speaker level OUTPUT on the subwoofer itself. Most integrated sub/sat systems have an option to work this way, and it's usually the best way to get the right blend between woofer and satellites.

If you do it this way, then you should actually configure the BD55 with *NO SUBWOOFER* so it will redirect the LFE bass output to the front speakers. This means you connect only 5 cables (for a 5.0 system) or 7 (for 7.0), the front two speakers will get a full range signal, but the subwoofer will grab the bass out of that and send the midgrange and treble on their happy way to the main left/right (teeny tiny) speakers. Set the rest of your speakers to small so they will not get anything above 100Hz either.

-CB
post #5814 of 14894
Quote:
Originally Posted by Joxer View Post

I use that setup with my BD35, HDMI to the HDTV and an optical audio cable to my receiver. I have HDMI audio out enabled in the BD35's setup menu and bitstream set for the digital audio output. I can mute my TV's speakers and use my receiver for 5.1 audio or I can turn off the receiver and turn up the TV speaker volume and use that as desired.
The secondary audio setting can be OFF or ON, doesn't matter for that configuration to work. You would only need it ON if you wanted to hear a secondary audio with a specific Blu-ray disc, I haven't had one of those yet so just leave it OFF.

Joxer, thank you so much for reading my post and answering my question. I had downloaded the manual online and it said I had to shut the audio off for the HDMI if I connect it to the TV, otherwise the audio would get screwed up. Thanks to your post, my fears have been settled!!!

By the way, does anyone know why you need an SD card for the BD-35? Is it for firmware updates, or just displaying photos?
post #5815 of 14894
Quote:
Originally Posted by boylan13 View Post

*IF* K1 and K2 are simply multipliers . . .

True that we don't know exactly what is meant here, but in any event, according to the formulas, the rear and side surrounds only depend on their respective L or R surround channel (ie they aren't derived from both the left AND right). Hence, I conclude it is much simpler than something like Dolby PL IIx.

Ed
post #5816 of 14894
Quote:
Originally Posted by ramkla007 View Post

A quick question for those of you who have been enjoying the new audio formats such as TrueHD and DTS HD - is the audio experience much better than DD 5.1?

I just got the BD35K and am trying to figure out if I need to upgrade my receiver... thanks for your help!

The better the audio part of your setup the bigger the difference.
post #5817 of 14894
Quote:
Originally Posted by Rolls-Royce View Post

It sounds like you may need to exchange the player, but before you pack it up, there are a couple of things to try. First, go into setup and select "Others", then "Restore Default Settings". Cycle power on the player, then try with another disc. If that doesn't work, do a hard reset/reboot by pressing and holding the player's power button (not the one on the remote) for 3 seconds or more.

Good luck!

I did the hard boot, even unplugged the unit from the wall to no avail. I did as you suggested and returned it to it's default settings and it still did not fix the problem. I have to send it to the factory. At least they said they would pay for shipping back and forth. If I returned it to Amazon I would probably have gotten stuck with the shipping. Do you know the answer to my first question? That was is the firmware upgrade file that I created suppose to be a wordperfect 10 document?
post #5818 of 14894
Quote:
Originally Posted by milacqua View Post

Well, this really burns me up. I've tried to play cds, blu ray disks and standard dvds. I get the same message - "No Disk". I called Panasonic and they said they have no fix and the thing must be defected. Now I have to send it back to them - what a pile of crap! I knew I should have stuck with Sony!!

The same thing happen to me. You inserted a update disc that is burned incorrectly. The player is hung in a loop and there is no way of getting it out of the loop without inserting a correctly burned disc. I thought I killed mine also and have previously posted in the (firmware update thread) the problem and solution.
You have to (i will start from the beginning) download the 1.6 F/W. Then extract it. This will give you the .frm file. You MUST burn this to a cd-r as a DATA disc (not a ISO disc). I used Roxio to burn the data disc. My player then accepted the disc and updated without problem.
If you are running XP then you can right click on the file and send it to the CD burner. If you are running Vista, this will NOT work.
If you don't have Roxio then you can download a trial copy of Nero Essentials (?) and burn a DATA disc from there.
If this doesn't help then scan through the last 15 pages of the BD35/55 F/W update thread in this forum.
Gerry
post #5819 of 14894
Quote:
Originally Posted by milacqua View Post

At least they said they would pay for shipping back and forth. If I returned it to Amazon I would probably have gotten stuck with the shipping.

With Amazon, I don't think you have to pay for return shipping if the item is defective (I think you have to make the claim before 30 days is up). You might want to check Amazon's policy. You might get a new unit instead of having to wait for Panasonic to fix your's.
post #5820 of 14894
Quote:
Originally Posted by ggw2000 View Post

The same thing happen to me. You inserted a update disc that is burned incorrectly. The player is hung in a loop and there is no way of getting it out of the loop without inserting a correctly burned disc. I thought I killed mine also and have previously posted in the (firmware update thread) the problem and solution.
You have to (i will start from the beginning) download the 1.6 F/W. Then extract it. This will give you the .frm file. You MUST burn this to a cd-r as a DATA disc (not a ISO disc). I used Roxio to burn the data disc. My player then accepted the disc and updated without problem.
If you are running XP then you can right click on the file and send it to the CD burner. If you are running Vista, this will NOT work.
If you don't have Roxio then you can download a trial copy of Nero Essentials (?) and burn a DATA disc from there.
If this doesn't help then scan through the last 15 pages of the BD35/55 F/W update thread in this forum.
Gerry

Thanks a bunch. That may be the problem, an incorrectly burned update disk. I simply sent the file to my cd-r disk without thinking of making it a data disk. In fact, I don't know how to do that and I do not have Roxio or Nero. I may have to do as you suggested and get the trial copy of Nero. It may have specific instructions on how to create a data disk. In the meantime I will look at the update thread. I'll let you know how I make out.
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