Originally Posted by Dave Mack
It does say ET-LAE1000 on the box.
Considering the actual person who works in the shipping stock room and grabbed the box off the shelf to fill your order doesn't even know what a "Panasonic PTAE3000" is
, I think it quite easily may have been an honest mistake. No offense to such people but their's is an unsophisticated, non-technical job of moving boxes and shipping orders and many if not most of them have only a very limited knowledge of electronics, let alone actual vs. clone replacement parts for some product they've never seen or know anything about.
This issue is not just confusing to us ordering these parts but also to people who work at these companies. I don' think we should automatically assume the person who processed your order was cognizant of the fact that the listed description on Amazon appears to be a Panasonic brand ET-LAE1000, true, and that they were going to intentionally con you by sending you a another product with the model number ET-LAE1000.
It sounds to me like it very well may have been an honest mistake, but I fully understand you never wanting to do business with them ever again.