Official Panasonic PT-AE3000U OWNERS Thread. - Page 154

Very possible. But I do wonder why since the company does not advertise or list the knockoff version, why would they even have them? And the fact that the guy right away said, "you called last week, right?" after I mentioned I got the non panasonic lamp just gave me a weird feeling. Either way, I don't trust them now and even if they shipped another lamp in an actual panasonic box I wouldn't trust that the lamp itself inside would be legit

Maybe they just got them in and they aren't listed yet? Some very legit companies like B&H make it quite clear they carry both types of goods. As long as a company is up front about it and clearly labels the two correctly (which I realize didn't happen here, sorry friend) I think that's fair.
Maybe the buyer who placed the order with the distributor herself got confused, just like we do, and thought she was indeed getting a Panasonic brand product? I don't know.


I wouldn't read too far into that. As a CSR he gets dozens of phone calls about hundreds if not thousands of different SKUs every day and maybe he just thought your story sounded familiar....Or, on the otherhand, maybe this big goof the buyer made is now just starting to be realized by them as they put two and two together....

Thanks for bringing this to our attention though. It sounds like they need to get their act together.

Any company that when phoned at noon on a Friday says, "call back on Tuesday after the holiday and we can help you" which is 4 days later doesn't sound all that professional to me. It didn't sound like a trained CSR to me, it sounded like a guy answering the phone who was in a hurry to get on with his weekend. Only after I did the official amazon "contact seller" route which started a refund process did I get anything remote like decent customer service.

I'm not saying that I'm right, it's purely a hunch. But growing up in NYC during the old days, (some say bad ol' days though I dug them) I tend to trust my gut.

http://www.amazon.com/gp/help/seller...A1R58ZKS9HZKXV

And I just saw this latest feedback Which was posted today..,

1 out of 5: "Ordered 65" Panasonic plasma. Never received. Had to contact Crawford many times to finally get a refund. Crawford totally dropped the ball. Will never order from them again."
Date: May 28, 2011 Rated by Buyer: Bruce S.


I REALLY hope I dont have a similar experience trying to get my refund.

How dare their personnel take time off for a national holiday weekend when clearly there is an important issue which needs addressing.

You're on your own kid.

-I'm outta here.

Noon on a Friday? After the guy already answered and was talking to me? How long would it have taken them to actually assist me? Maybe 5 minutes? I don't think that's too much to ask. And what's with the needless sarcasm?

Hi All - i have done a search but can't seem to find exactly what i'm looking for - i've got a Panny AE3000 connected to my Yamaha Rx-V3900. Currently i've got the Yamaha doing all of the video scaling, but am wondering if the Panny would be better at it?

The RX-V3900 has a built in Anchor Bay chip which handles the video scaling but i'm not sure what the Panny uses. Any suggestions???

I don't know which chip Pana uses but it's craptastic even compared to my BDP-23 BD plauer.

Agree with DS, the Panny scaling solution is weak. I have a similar Yamaha AVR, the RX-V1900. I let the AVR handle any scaling that's needed.

No, you're better off using the Anchor Bay chip. The 3000 doesn't do video scaling as well.

Thanks all. I figured as much but thought i would ask anyway. Coming up to 1000 hours on my AE3000. So far, so good.

So in finally replacing my PJ lamp. I have a couple of dust blobs so I wanted to try the compressed air trick but all I'm seeing are the compressed air cans with "bittering agent" to dissuade huffing.

Like this


http://www.directron.com/3mduster.html


What is everyone using who has done this? Any old style cans still available? Thanks

I have used Dust Off. I just looked it up and apparently they have also started adding the bittering agent. I'll bet there is some federal bureaucratic bungling behind this sorry state of affairs...

Thanks. I really wouldn't feel comfortable blasting that crap inside the PJ
I will go to bhphoto tomorrow. Somebody must still be making it without.

I would recommend a rocket air blower:

http://www.bhphotovideo.com/c/produc...ir_Blower.html

It is much more gentle than something like Dust Off and it only blows air.

Thanks!

I really doubt the addition of "bittering agents"" causes any deleterious effect for cleaning optics. As always, if you hold the can the wrong way you might dispense liquid instead of "air" and that can be a disaster, however the " bittering agent" aspect wouldn't concern me.

Did u read all the complaints?

http://www.directron.com/3mduster.html

The smell stays in the air

A) Perfume lingers in the air as well but I don't fear coating my optics just because someone in the room is wearing perfume. Smells can sometimes be annoying, true, but they go away after a few minutes or at least once you air out the room.

B) Greater than 50% of compressed air users don't know how to use it properly and we very well may be hearing stories from them. They are, after all , loud and vocal.

Lets take for example a common application of dusting a laptop keyboard's keys.
How many people bother to remove all the peripheral wires (USB, mouse, power cord, Ethernet, etc), pick up the lap top in one hand, holding it upright suspended in the air with the keyboard surface perpendicular to its normal position, and then with the opposite hand, holding the compressed air can perfectly upright without any tilting, blast the keys with the "air" {first firing a test blast off to the side to be absolutely sure there is no residual liquid propellant in the "chamber"}? Hardly anyone. Instead, most leave their laptop on their desk with everything connected, improperly tilt the can of air to aim its nozzle downward, and blast away, often spitting out drops of liquid, often microscopic, which coat their keys which then later makes their fingers taste bitter when they eat popcorn, for example.

C) Huffers are making up stories and spreading them in forums and blogs in a desperate attempt to find any way to sustain their habit by searching for alternative fixes with made up stories. "Help me find a bitterant free can..."

D) If (hypothetically) since they added bittering agents to compressed air a few years ago they indeed were now coating the objects they were attempting to clean with a small, visible film, who exactly would still be buying this product?

Still ain't buying it

Thanks again! Used this tonight when changing my lamp, (got official Panny lamp from newegg) and got completely rid of the dust blobs!
PJ looks amazing again.

I ordered the Large Rocket Air Blower from BH Photo a few days ago. Should arrive soon.

Dave, can you provide a link on newegg where you bought the lens? I see the replacement for the ae4000, but not the ae3000u.

did you have dust blobs in the lens path or on the LCD panels?

The panels. All gone now. Pic looks fab

http://www.newegg.com/Product/Produc...82E16824995023

I also got a $10 off for new customers coupon code from googling

http://www.retailmenot.com/view/newegg.com

Should anyone be in the market for compressed "air" I'm pleased to report that "Ultra Duster" 10 oz. cans (on sale for $1.99 at Microcenter stores), which I just bought 5 of, has absolutely no residue (if held properly, ie upright at all times) and the "air" it dispenses is completely odorless. As an experiment I held the can improperly, squirted out some of the compound in liquid form onto a piece of cardboard, and even holding that concentrated liquid up to my nose, it had no discernible smell.

Yes, it contains bitterant, and no, I didn't dare lick the cardboard! My projector has a nice clean lens now.

Graaaah!!!

So annoying! My Panny has started to flicker (ruining my Dragon Age 2-session! Blasphemony!), lamp time is just over 1122 hours. I've always used normal-mode until now, and when I google my problem, it seems I am not the only one suffering that with Panasonics. Maybe I should try running projector eco-mode and if that doesn't do the trick, lamp replacement? Too bad those are 325 in Finland... Maybe I should try warranty, as that is type fault?

Typically lamps are only under warranty for 90 days or a couple of hundred hours, so you're probably out of luck there. While most are fine (I got 2600 hours out of my last one) there are some that just don't seem to make it as long. Fortunately though, they tend to be in the minority.

Good luck!

You should definitely try that for a week or two. Several people have reported it fixed their flicker problem, although they were usually going the other way: from eco to normal bulb mode.

It works both ways. You should have plenty of life left on the bulb.

Okay, I have set eco-mode on, I will be running that from now on, hoping this annoyance will disappear as quickly as it appeared.

One must wonder how much flaws does AE3000 have; dust, flickering issues... I might say too much, for high-end device with pricetag of 2500 (back in 2008/2009). But the other side of the coin, when it works as it should, it is a marvellous piece of technology.