LG BH200 - Known Disc Issues - Page 13

Are you sure about that version number?
http://www.blu-ray.com/firmware/firmware.php?id=27

Ya, that is what it stated. I guess LG decided to go back to old firmware. It updated to that version, pretty strange. I searched for update again using the player and it gave me the option to update back to the same version I was at when the day began. I guess my assumption it would only prompt me to choose to update if the version was newer than what I had was wrong and I didn't pay any attention to the format of the firmware update number which indicates date.

Chris

I sent my drive in because I was getting a lot of DVD dropouts (not HD DVD or Bluray). They replaced the drive (at least thats what they said they did). When I got the player back it was updated to the latest firmware.

I had just watched Wyatt Earp on my A30 (because I didnt have my BH200) and had watched all the special features, so thats the first disc I popped in when I got my BH200 back. And the special features now work on the BH200.


*One thing I thougt odd is even though the BH200 has the latest firmware. When I check it says "found new firmware". So I thought well maybe I should just update it again which I did, but it still continues to say "found new firmware". Now I dont remember if it said this on the previous firmwares (damn last firmware was so long ago I dont remember lol). But just thought I would mention it.

The Studio-Canal's Rambo's (French Imports HD DVD) menu's seem to be fixed. The menu's before used to (hard to explain lol) flip out. Fade in and out and just act wonky. You could still play the movie it but clicking one of the menu buttons (like Play or Special Features) was kinda hard. Anyway seems to be fixed now. Not sure if this has something to do with the new firmware or the replacement of my drive unit.

That is exactly what happened to me. I checked and it prompted me so I updated to older firmware, checked again and it prompted me to update to firmware found and I did it again and was put right back to where I was before I started wasting my time. Pay attention to the firmware number, LG likes to jerk us around with the BH200. I have to temporarily run an ethernet cable to my LG BH200 since I don't have one to the room and haven't found an ethernet wireless adapter that I can get working so I won't bother again until I read LG has provided new firmware.

Chris

I rented the Wall-E BD thru Netflix and tried to watch it last night. Not a scratch on it and it looked like a brand new disc. Recently got my BH200 back from Best Buy for the SECOND time and haven't had time to try much in it yet.

It wouldn't load Wall-E at all. It would decode that it was a BD but then it would say "Disc Error" (a message I haven't seen before with all of the previous problems) and would then eject the disc. It did this several times. I put the disc in my PS3 and it played perfectly.

I despise this player and wish I had never bought the piece of crap. It has trouble with playing BDs, audio drop-outs and even issues playing standard dvds. What sucks it is I have to return it two more times for repairs before BB will eventually declare it a lemon.

Ugh.

I would not let bestbuy work on it, sent it to LG for repair.

How does Best Buy handle repairs? Did they send your BH200 to an LG service center for repairs?

I know you said the disk looked brand new, but it still could be problematic even though it plays in your PS3. You could try cleaning the disk, nothing to lose.

That being said, Wall-E played perfectly on both my son's 200 as well as mine. So, if not the disk, it looks like your player wasn't fixed by BB.

Samsungmaster suggested that you send to LG instead of BB, I'm guessing like me, you have their PSP and it won't cost you any money. With LG's stingy warranty, it almost forces you to get an outside plan. On a player of this caliber and initial price offerering, 90 days warranty on labor is really weak.

Btw, since you already had it "repaired" twice, I would try to "make a case" with the BB mgr. The "squeaky wheel, get's the grease."

Mike T

You know, that's a good question. Next time I'm in BB, I'm going to ask. I've got a Toshiba A3 that's been glitching on me lately and I've got a PSP that's good until the end of the year. I wonder how it would be handled, since their is no warranty left from Tosh.

Mike T

Wall-e is one of the least problematic discs on my main system (couple of very minor audio dropouts) and perfect on my family room system.

That's shocking. Wall-E plays flawlessly on both of my BH200s. I've had a few very minor issues with drop outs and one disc (Madagascar) that won't play. Otherwise, this player has been great! Good luck getting it fixed or replaced.

I've heard several people mention that, but to this day on either of my BH200s have I ever been able to get it to play. Tried a 1080p and 720p TV, tried both BH200s, and tried June and Dec firmwares. So unless I am doing something wrong with setting it to 720p (other than going into the menu and changing the resolution), I still can't get it play.

I have the same experience. Madagascar Blu-Ray won't play, in any mode, for me. Madagascar 2 (also blu-ray), on the other hand, played just fine.

I actually got a response this week to my months ago email to LG, saying that the latest firmware update (December) fixed this problem and that they'd send me a disc. (As we all know, it didn't fix it, and I'd already updated to it anyway.) I guess just a case of misinformation or general, form response. Here, try this. I just wonder if the real reports of disc errors/non-working discs get passed on to those that actually do something about it.

The lastes firmware update does not address Madagascar. A firmware fix is being developed.

Wall-E played just fine on my BH200. I believe I watched it with the June (or April) firmware as well.

samsungmaster et al.,

any idea if they might include a *forced* 24p option before they abandon this player's maintenance ?

I would probably say no.

samsungmaster,

Is it true that LG is going to stop supporting the BH100? I'm talking about software updates.

I have not been told that, if I find out that I will let you know.

To be honest I could care less. I don't have a BH100. The reason am asking is because of this post http://www.avsforum.com/avs-vb/showt...5#post15823275. Millions year of evolution have thought me never to trust what a CSR tells me but unfortunately most do. So now many are making a big fuss about it. Probably you should go to that thread and cool things off.

Well, the last update has a date of June 24, 2008, damn near 8 months ago and there have been known problem discs for months, so what the CSR explained to him (a response that took LG over a month to send) doesn't sound all that unbelievable to me.

When might we expect this release?

Akira wont play on my BH200. It recognizes it as a blu ray disc and just sits on a black screen. Anyone else having this problem?

i have the same issue... tried it in my ps3 and pc's and it played fine.

sucks since the bh200 is in the lounge... one of the few places i can actually watch my anime without the wife complaining!

I called LG soon after posting this. Of course they said they did not have it on file because the blu just came out. You might want to drop them a call...the more complaints they have on this, the better I guess. This is REALLY frustrating because I was looking forward to this like no other.

They are planing a new update for the Bh100 soon, I sent a complaint E-mail and got this back. I sent it with respect to the rveras post.

Dear Athanasios,



Thank you for your email. We apologize for any inconvenience this may be causing.

LG is committed to its customers and we will continue doing firmware upgrades for the BH100, you can always find them available at our website www.us.lgservice.com or by calling our customer service division at 800-243-0000 at your convenience.


Virginia Q.
E-mail Administrator
Customer Interactive Center
LGEAI




Also they have a BH200 update on its way and a BIG one eta around july!!!

http://www.avsforum.com/avs-vb/showt...7#post15890817


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Athanasios

Good to know I'm not the only one having this issue. Has anyone Tried Midnight Meat Train with their BH200? I've found that you have to let the menu time out (You'll then have to fwd/skip through the trailers) before the menu is actually usable. I've mentioned both of these problems to LG, so we'll have to wait and see if they get fixed.

Midnight Meat Train?? I about fell out of my chair laughing and then realized it is a legit movie-shows you where my mind is this morning LOL