Originally Posted by avjunkee
Exactly, which is why it is pointless to complain about how much anyone paid for the BH200 to begin with. Like you said, LG didn't fleece anybody; LG did nothing wrong by charging $900 or whatever if people were willing to pay it, so stop whining and shutup already. It's just a DVD player for crying out loud.
When talking about a company offering service and support for a high-end product. I think it's fair to point out the price, which was much, much higher than standalone HD-DVD or Blu-Ray players of the time.
I never said they fleeced us. I HAVE argued that taking nine months ON AVERAGE to fix non-playing disc issues is ridiculous and a slap in the face to customers who paid good money (and a lot of it) for these players.
Realistically, cost is a factor when you're taking into account aggravation and anger. Sure, a $30 DVD player SHOULD play DVDs—that's what it's made to do—but very few people, if anyone, is going to waste their time and energy complaining when it breaks. It's easier to just go out and buy another very inexpensive player. That's another example of a cost-value perception. For me, the cost of the BH200 (and BH100) has been nowhere near the value it has delivered. If I'd originally paid $150 or $200 per player, I might very well feel differently. Therefore, mentioning the original cost is highly relevant.
Oh and, in my example of resale value, customers would already be able to find out about LG's dismal support for the player ... Something I had no idea when I paid $800 and $600 (or thereabouts) for my two players, new. (Ditto for my $1,000, totally unusable BH100.)
Just like the people who re-sold their HD-DVD players the day after HD-DVD production stopped weren't doing anything wrong. The people who bought them knew HD-DVD was a dead format and the sellers, who no longer saw value in the players they'd purchased were just trying to recoup some of their cash outlay. The original owners, on the other hand, had purchased new players say, a week, a month or a day before that without the information their units would soon be useless (at least for new content).
LG also, unlike somebody selling a BH200 on Craig's List, is a multinational company that makes products across the consumer spectrum and, theoretically, would like customers who buy one of those products to be happy and return to purchase additional, future LG products. The way they are handling this player is not conducive to that, at least not for me.
Oh and, if people complaining about this player bother you so much (which is certainly a fair and valid opinion) might I suggest not reading a thread with the title "known issues"? It's not really a surprise the content of such a thread will not contain happy "no problems here, I love it" conversation.