Originally Posted by SoundsGood
I'm with ya. I too have a long list of complaints -- and the list keeps growing.
I honestly wish we could go back to the old software.
There's another option, besides switching to companies. Awhile back, when I still had Comcast, I reported here that Comcast hired TiVo to make a DVR for both the SA (now Cisco) and Motorola boxes. At the time, they were rolling out the Motorola version. I guess if you wait a bit longer, they will begin rolling out the SA (Cisco) version.
As I recall, Comcast had started rolling out the new software that you all are now getting even before I had switched to U-verse (over a year ago) in other areas of the country. I am surprised it took so long for West Palm to get it and it's probably the same version they had when it was first being rolled out elsewhere in the country over a year ago, based on the reported bugs and lack of features I'm hearing here.
Based on Comcast's record for extremely slow rollout of new software, you'll probably be waiting a long, long time before the TiVo software option is roll-out for the West Palm area, and it will probably be the first buggy, feature-lacking version of that software, at best! The TiVo software will be an option for an additional $5/month.
Since I had U-verse, we had TWO major DVR software updates so far, with a third major update expected soon. This is in addition to other secondary software routinely pushed to out set-top boxes. Also, the U-verse set-top uses the Microsoft Media Room OS. Version 2.0 of Media Room has already been released to Bell Canada and should be being pushed to U-Verse subscribers soon. It adds a Facebook app and allows Windows Media Center PC's to access DVR recordings.
Over on AT&T's forum, people are complaining of the "slow" roll-out for software updates and additions nationally of a time period of several weeks. Seeing that Comcast's national rollout of sofware trickles in timescales of several months or years, I'm beginning to think U-verse subscribers who complain about several weeks as slow are, well, spoiled.