I didn't see an LA fios thread so here we go...
I just had fios installed in Venice, CA. I received the extreme HD package along with fios internet. So far the quality is very good the hd is crisp and I haven't noticed any artifacting yet. There's a lot of stations, far more than I was getting with TW. I quickly realized I had to create a favorites version of the guide to weed out all the unnecessary channels such as Retirement Living and QVC. It's great to see 10 or so HD channels each of just HBO, Showtime and Cinemax.
My big complaint: The onDemand is truly bad. The material is so compressed that it's distracting. I watched Weeds last night, granted it was in SD but it looked like it was originally 240x360 and scaled up. I also watched an HD CSI episode onDemand. The image was not as bad as Weeds but it displayed a lot of pixelating and artifacts.
This morning Verizon called me with one of their automated message asking if I was happy with their service and if I had any questions to press "0." Which I did. I spoke to customer service and explained my dissatisfaction with the onDemand material. I was transferred to technical support, though very nice I'm not sure he understood "compression" and how that effects quality. He suggested it might be the setup or my tv, which I explained looks great when viewing live tv. He said he'd pass on my comment to the quality assurance department.
At this point I can live with poor onDemand, but I hope they rectify it soon. Everything else is good so far and I'm very happy about my decision of switching from TW.
I just had fios installed in Venice, CA. I received the extreme HD package along with fios internet. So far the quality is very good the hd is crisp and I haven't noticed any artifacting yet. There's a lot of stations, far more than I was getting with TW. I quickly realized I had to create a favorites version of the guide to weed out all the unnecessary channels such as Retirement Living and QVC. It's great to see 10 or so HD channels each of just HBO, Showtime and Cinemax.
My big complaint: The onDemand is truly bad. The material is so compressed that it's distracting. I watched Weeds last night, granted it was in SD but it looked like it was originally 240x360 and scaled up. I also watched an HD CSI episode onDemand. The image was not as bad as Weeds but it displayed a lot of pixelating and artifacts.
This morning Verizon called me with one of their automated message asking if I was happy with their service and if I had any questions to press "0." Which I did. I spoke to customer service and explained my dissatisfaction with the onDemand material. I was transferred to technical support, though very nice I'm not sure he understood "compression" and how that effects quality. He suggested it might be the setup or my tv, which I explained looks great when viewing live tv. He said he'd pass on my comment to the quality assurance department.
At this point I can live with poor onDemand, but I hope they rectify it soon. Everything else is good so far and I'm very happy about my decision of switching from TW.























