Originally Posted by ttringle
I haven't confirmed as of now but I doubt they are throttling Amazon Instant. Definitely agree that I have no smoking gun yet that points at Comcast, but I have seen a lot of posts from others in the Chicago area that are experiencing the same thing and it has started recently.
I will give it another week and if it continues I will contact Comcast and inform them of the problem and ride them until they admit what they are doing or fix the issue. At which point I will make sure I get a written explanation of what they did to fix it and what the problem was. I am sure I will get the runaround, but I am the customer and I deserve to know what they are doing with the service that I have been paying them over a $1600 per year (have had the higher tiers for a long time)for a number of years.
With the recent FCC screwup in the courts this is only going to get worse before it gets better.
I won't say Comcast is or is not doing anything to Netflix, because I have no idea. I only know my situation. Before I cancelled Netflix, my service went from being previously fairly consistent HD and then Super HD service, to just my Apple TV going to crap, to all my devices going to crap during prime time (and sometimes at other times, too). As I've mentioned in previous posts, I do not have one of the big Internet providers - I live in faculty housing on a school campus and I'm connected to the school's network, from which various Internet speed test sites usually peg me at 60-95 down and 30-50 up. I do not know where they get their Internet service from, but I've asked the head of the network here if they do anything to restrict Netflix or other streaming and he said they do not (they do block torrent sites, pornography, gambling). He said they certainly haven't made any changes since my Netflix problems began in November and escalated around Christmas. So what all of that means, I do not know, but it's not just giant providers like Comcast that are causing problems by throttling.