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Seriously?!!? - Additional Cable Outlets

post #1 of 11
Thread Starter 
I was wondering if anyone had any input on this one...

I just moved to SoCal and called Time Warner Cable (not a huge fan at all...but it is the only non-satellite option) to get cable and internet setup.

I have had them before in NC, and other companies when I lived else where, so I am familiar with their pricing. I went with the HD DVR and Road Runner Turbo. However, I was just told that for each additional TV that I want to have cable (no box...just coaxial from wall to TV) requires a $15 per TV hook up fee.

Every other place I have lived you pay a hook up fee for the TV's that get cable boxes, but never for those that you just plug directly into the wall.

Can anyone confirm this is correct? Does the "installer" actually do anything to turn these outlets on that warrants a $15 per TV charge? Or, is this just a scam to get more money? If I don't pay the $15 per TV charge will the other outlets in the house not work? Is there something I can do instead to get this outlets turned on after he does the "install?"

Thanks in advance for any input, and I apologize if this has been addressed but I couldn't find another thread that dealt with this.
post #2 of 11
Well if you already have an outlet, just run the cable your self after the installer leaves. You might have to put in a splitter (or a distribution amp if necessary). Before the installer shows up check all your cables to make sure they have ends attatched, some installers have been known to cut them off (vandalize your property).
post #3 of 11
I had the same fee for installing a coax feed to a TV without a box attached. The reasons jcs444 stated above seem entirely reasonable to me despite the fee. After all, it is their signal that is being rented and they can limit or enhance is as they choose. I intalled a couple splitters on my own, but they are to watch live airing when a dvr is recording. Splitters cut back on the signal strength to my townhouse. It only really effects one TV (of the 4 total) because of a long coax run to it. Even an amp doesn't help and the picture on lower channels is sometimes either snow or pixelated.
post #4 of 11
Thread Starter 
Thanks for the input...i still think it is a ripoff...but what can you do? the last condo i lived in my 42" LG would pick up my neighbors cable box signals which allowed me to literally watch whatever it was that they were watching (quite vouyeristic). It was on the higher channels and only within specific tolerances.

So i guess since i was basically getting free cable then I shouldnt complain too much now.

Thanks again.
post #5 of 11
I know this is a little old, but I am a contractor for my local cable co. I dont know how time warner does it, but where Im at if I install basic cable, I think you get 2 outlets for free and additional ones are 9.99 each. On some houses all of the lines from each room run out to the box on the side of the house and have to be hooked up individually. On others, just one line runs outside and if I hook it up all of the outlets in the house work. The cable co. still makes us charge the additional fee even though no extra work was actually done.

I dont know the specifics as I just get paid to install it and make it work.

Joey
post #6 of 11
Thread Starter 
We I can tell you when the guys got here they were pretty cool. They pulled off the panel and showed me that all you had to do was connect the wires that were already connected on the splitter. Technically they were required to unplug the ones that were already plugged in (the previous tenant already had all the lines turned on). Needless to say, they left it the way it was.

I still think it is pretty jacked up that the cable company is charging $15 for something that simple to do or not do. Somehow I doubt when you are the only cable company serving an area, you can't be that hard up for cash.
post #7 of 11
Yes, it is true cable companies can and do enforce charges for AO's. It is ridiculous. They just want accountability of each AO. Ask them if it is a onetime charge, or residual. Sometimes people pay for two AO's then swap a 2-way splitter out with an 8-way and activate all the other AO's in the home themselves to save from the bureaucratic rules of cable companies.
post #8 of 11
It's legal if it's in your service contract. But without it being in the contract, they have no say in what you do with the signal in your house if you don't mess it up for your neighbors and you don't try to bypass their content protection (like for channels that you don't pay for, etc.)

Just run the cables yourself. Don't show them to any other room than where they need to be.
post #9 of 11
Quote:


Just run the cables yourself. Don't show them to any other room than where they need to be

Cable companies employees (no matter what you may think) can usually figure out what is going on when people have a problem and are not willing to either show the tech what the tech may need to get the job done. It will mean that the bright spark customer may end up getting charged for something that if they had cooperated may have been fixed quickly, easily and possibly at a reduced cost. I have seen and associate with cable techs and most have horror stories about customers "knowing" more than them.


Steve
post #10 of 11
and many of us have had the reverse problem - them not knowing sh....
post #11 of 11
Our cable company charges 50 cents per additional outlet...
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