I have owned a 4HD for 2+ years now and have loaded ~ 2,000 CDs on it. I also have three Olive 2 so I can play music in other rooms.
For well over six months now, I have experience a chronic problem that has preventing me from enjoying the unit.
In short, I cannot get the 4HD to boot up. I commonly receive a grey screen with the cursive Olive logo and message "system is starting up - please wait" (see below). However the system never starts up and usually the screen below begins to flash indefinitely.
Until recently, I was able to use the Olive through the iPhone remote or through the Olive 2s. As of a couple days ago, this approach no longer works - I can no longer access the database.
I have had lengthy email conversations with Olive re: the issue. Their basic response has been "hold tight, we have a new version of the firmware" coming out very soon. I have received this message since last May and as recently as a couple weeks ago. Given that I cannot make it to the home screen, I am not quite sure how I will load it if/when it arrives.
Does anyone have suggestions? In the grand scheme of things, booting up the unit wold not seem to be the most complicated task the Olive has to perform ...