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"Official" Olive Thread Opus 4, Opus 6, Melody 2, Olive 2, Olive 4/ 4HD, 06HD - Page 79

post #2341 of 2914
Hello Mats, Marc -
In fact, I installed the 2.5" drive today. Was essentailly a trouble free operation, and accomplished the goals - a 'break-the-glass' last resort recovery HDD if ever needed, and runs essentially noiselessly and vibration free. The original 3.5" drive was very good; the 2.5" is inaudible from 20 cm away.

Details:

- Used the Western Digital 'Green' 2.5" model drive (2TB). This is not a notebook drive as it is 15 mm high. 5400 rpm.

- This was placed inside the 'Icy-Hot' all-metal 2.5" to 3.5" converter box. Very well constructed, 'tool-free' install, has internal anti- vibration and excellent airflow. I was impressed with the quality of this little box.

- This then mounted perfectly onto the Olive antivibration platform inside the unit.

- Olive Care provided access to the restore programs, which I downloaded. Fairly large (> 2 GB), so I made sure the download was successful before I ported onto a USB stick. Also ported the latest SW upgrade, 4.3.2, onto the same stick.

-followed the instructions, easy to do, and the system took over.

- I have been diligent about using Olive's back-up (incremental back-up since SW 4.20) so I was in good shape there.

- The main OS restore program worked without incident; took somewhat over an hour.

- restoring the music from the external drive went smoothly; took a few hours, our installed library is modest, about 400 CD's worth.

- the final upgrade to 4.3.2 also worked without incident.

So, I am pleased to report all of Olive's tools worked as intended and I was able to create a work-able 'just-in-case' back-up without excessive effort or time. In addition, the 2.5" drive inside the 3.5" adaptor-enclosure provides even better low noise performance than the 3.5" drive.
post #2342 of 2914
Congratulations!
Nice to have success with two goals in one go.
Here in Holland we say twee vliegen in één klap slaan.

Marc
post #2343 of 2914
Congrats - and thank you for your detailed report !

... it's nice to hear that you dared to advance and your experiment was going off without a hitch.

It can be assumed that you will not be the only one in future who choose a 2,5'' hard drive (if not a SSD drive) as next data storage device ! biggrin.gif


Mats
Edited by Uthlande - 3/11/13 at 9:34am
post #2344 of 2914
HELP anyone!

Had my Olive 4HD for a couple of years with few problems - 2000+ CDs at WAV quality ripped, named, labelled and cover art imported where necessary. Occasionally a "System warning: SDA I/O error" message would appear which seemed to be related to cover art not loading properly - the warning ceased when I tracked down some blanks (not the Olive icon, actual blank art boxes) and uploaded some cover art.

Immediately after the most recent software update my attempts to make a back-up failed, leaving me with no back-up. Before I could sort this the SDA I/O error message started reappearing and the machine started getting VERY hot even when left on standby for several hours. There is a missing cover art when I browse through the artwork, but I haven't been able to id what the album is (it is named something starting between "Es" and "Ev"). I decided to turn it off by the rear switch so it would cool between daily uses, Yesterday on switching it back on the machine seemed to freeze on the start-up screen for a long time (15 mins) before showing a small box with a "Could not connect to host 127.0.0.1 (port 8163)" message - and an "OK" option to touch. Touching OK put it back to the start-up screen and eventually repeated the same message. After several hard restarts of various kinds the machine has now started. It plays fine but won't rip CDs anymore - that is, it seems to rip OK but then shows the SDA I/O error message immediately on completion and the CD is not shown as on the hard drive. However, I can rip on my PC and import to the Olive still.

Anyone have ideas what the prognosis is and how I deal with this? I'm not a techie so opening the device up is a major scary job! eek.gif

PLEASE!!eek.gifeek.gif
post #2345 of 2914
So, having TWO backups is VITAL.

For V. there is no other option left than to open the unit, get the hard disk, copy (BACKUP) partition 7, check partition 2 and 3 and 5 and 7, hope this repairs something, put the disk back, pray... One of the partition 2 or 3 is the older version of Olive's software, maybe you can copy it over the other partition and have a healthy working Olive back. If not, do the recovery shuffle. But remember it will wipe out all your music.

Having 2000 cd's ripped and NO backup????????????????
Again, having at least TWO backups is VITAL.
post #2346 of 2914
Hi Viritrillbia (and all whom it may concern),

I will give a short comment for those who want to be well-prepared for such dead-lock situations:

Don’t trust to your standard-back-up only – it’s better to clone your complete HDD (incl. partitions and system) as described in this thread for several times and to pick up the pieces !

After the first fault of my system I had only to open my olive's chassis, swap the disk and boot again – it tooks 10 minutes and was all to do to go on listening to my beloved music … at that I don't know anything about linux biggrin.gif

The next failure of my system will come – as sure as eggs is eggs !

Mats
Edited by Uthlande - 3/13/13 at 4:58am
post #2347 of 2914
Maybe it is possible to clone the backup disk, and use two disks for incremental backups. Has anyone tried that? At least it saves you to open the unit. Too late for Virritrillbia (Sorry for my mistakes)

Marc
post #2348 of 2914
Just to clarify...I DID have a back-up, faithfully re-done or incrementally added to every 15-20 disks or so. It was in doing the back-up after last software update that my backup was ruined. So yes, 2 backups maybe best option... but how many Olive owners do that really and WHY should it be necessary? Also, the backup is only any use to restore to another/repaired Olive. I have loved my HD.. when it works it has been great - convenient and wonderful audio quality. But I have also hated it - awful software, unpredictable in operation, dreadfully slow to get to grips with how it deals with cataloguing classical music, and the fact that back-ups are proprietary.

I will continue to use my Olive 4HD, ripping to PC and importing via wi-fi. But I will NEVER trust an Olive device again. So much money and time involved. Hoping that the final death of my Olive 4HD can be postponed, I will now gradually move to a NAS-based system with a decent streamer and DAC - cheaper, more reliable and easily replaceable. This is what I should have done 2 years ago, but believed the Olive hype that their device would be simpler and more convenient for a non-techie.

So unless Olive can rescue my ripped music and save the device, farewell to Olive once it dies.
post #2349 of 2914
To correct any misunderstanding …

First: I'm firmly convinced that my good old Olive Opus 4 is still the best sounding musicserver in that price segment !smile.gif

But from the start I was sensitive to Olive’s frustrating ambitions in software quality assurance and the wrong strategic evaluation to clear up misplanned backup-functions which should save the customer‘s music-collection.
Instead they used their manpower to construct, produce and distribute new machines at short intervals with doubtful technical features and benefits.

My first goal was to preserve my music-collection for guaranteed system changes in the future - no matter which system and when this would be :
I never trusted Olive’s backup-system, so I am still ripping on PC to have a pre-recorded backup of the OliveLibrary in 'native' form.
So I'm holding a standard musiclibrary with standard-tags on an external PC-HDD and not Olive’s proprietary version, which is not compatible with any other musicserver today or in the future. I am using 'xrecode2' for converting CDs to flac-files and 'mp3tag' for providing with tags.

My second goal was to enable myself to swap the whole software system if my Olive will be at a dead end and will not start any more :
The daily experience with an Olive system is that it becomes additionally necessary to keep a complete (and not only a music backup !) system-disk-clone in stock.
Personal advantage is that I don’t have to be a linux expert or to send my Opus4 to San Francisco or so if this will happen.


Mats
Edited by Uthlande - 3/20/13 at 4:45am
post #2350 of 2914
Few simple observations and experiences.........I have an 4hd.


Accidently tried to put 2 discs in at once and now the machine eats the discs, spins, but does not read.

thats ok because I think most of the problems come from ripping discs in the machine.

Better to drop in to Itunes and feed it via network. No problems.

Since software upgrade had not had any luck backing up. Machine is 2 years old and already had a new hard drive put in. I get nervious.

Tried incremental but it was not working. Since machine is working fine I thought I'd just do a full back up. First attemp it got to 69% complete then machine froze up. Second went to 17% and it happend again. I can tell becuase the time clock still can be seen and it stopped.

Aborted, powered off for a half hour, shut off power saving and it went thru in a few hours. I have about 250gigs, or 12, 000 songs and what used to take 17 hours previously now gets done in about half the time. I fed the machine about 3,000 new songs and did an incremental which happend nice in just a few minutes.

I slept very well last nite.

Question:

The use of having two back ups in the event machine dies while backing up is a good idea. What decides the incremental back up amount? The machine or the hard drive? If the machine does, then basically how do we keep two backups current? Do a incremental one for external HD 1, then do a full one on the external HD 2 at the same time?

Has any one converted the hard drive to a flash drive yet?

Love the machine and its the heart of my system! I hard wired the house and have 5 systems (using inline amp) to feed the signal! with the Phone App and Maestro its been just a pleasure to use!
post #2351 of 2914
Quote:
Originally Posted by Nalod View Post

Few simple observations and experiences.........I have an 4hd.


Accidently tried to put 2 discs in at once and now the machine eats the discs, spins, but does not read.

thats ok because I think most of the problems come from ripping discs in the machine.

Better to drop in to Itunes and feed it via network. No problems.

[...]
Question:

The use of having two back ups in the event machine dies while backing up is a good idea. What decides the incremental back up amount? The machine or the hard drive? If the machine does, then basically how do we keep two backups current? Do a incremental one for external HD 1, then do a full one on the external HD 2 at the same time?
Ripping with I-tunes has a bad reputation in regard to the music quality. But of course it is up to you to decide. Anyway I would try to get the cd's back.
My standard ripping method is still using the Olive for it. It's quite sensitve for errors, it won't try to repair them, but it reports them. 99.9999% of all my disks showed no faults.

With the incremental backup you have to try what works. If the Olive keeps track of what it puts in the backup, than you're out of luck. Just experiment, I would suggest.

Marc
post #2352 of 2914
Thx, Im mostly ripping from e-music purchase or from others hard drives.

I do prefer to rip discs.

The discs are not stuck BTW. Its just after the attempt which I did not force into that much, the discs are accepted but just "Spin".

they do eject out.

I have also sent the unit to have a the disc reader replaced. I should check to see if its still under warranty. I hate to lose the machine for a month!

I have an oppo 93 which I use for more critical listening. I am quite happy the job the olive does even with lower bit recordings.

Im not an owner but more of a "steward" of it. Gets tiresome.

The effort to decode as some have done seems exhausting. I suppose we'll be able to buy the new machine at some point and it will intergrate?

They have us by the short hairs!
post #2353 of 2914
First of all: I haven't read this forum for a couple of months, and today I see we FINALLY can enter the Olive 4 remotely. That took years..... Great work!! Lets hope people will now start to make things better, just as with the old Hifidelio.

I have a short question that has been answered before I'm sure, but perhaps somebody can give a short recap.
1, I Rip all music on my PC and edit the tags there. A make a backup form my PC-musics database.
I do not make any backup of the Olive, as there is no unique data on the Olive....

2. I have 2500+ CD,s an dmy 1 TB HD is full in the Olive 4. I want to replace it with a 2 TB.
3. What is the quiest 2 TB disk? 2.5 inch?

4. The big one: what is the simplest way of replacing the current HD with the new one? Again: A will re-import my music from my PC, so I do not need a backup form the Olive 4.
Edited by wolfert - 3/24/13 at 1:24pm
post #2354 of 2914
If you found out how, try my next tip; make a backup of the changes. smile.gif

Here something went wrong with the Olive system partition, and after restoring it, I had to redo Frolic's recommendations. mad.gif
Stupid me.
post #2355 of 2914
Hello,

My first post in AVS after getting a new 04HD. Went through nearly all the pages and would like to just bounce off my idea to see if it makes sense.

On the question of saving the music in the event of hard drive failure, my approach is to

1. open the Olive once the warranty expires
2. take out its hard drive, put it in an external case
3. clone it using carbon cloaner through my macbook pro and into another hard drive
4. store the duplicate hard drive in a safe place
5. return the Olive hard drive back in the unit.

Granting that new cds will be ripped from the time of the cloning process to the time there's a hard drive failure, but at least, the great bulk of cd ripping has been done and the re-ripping process will be minimal if disaster strikes.

Does this makes sense?

Appreciate the inputs.

Cheers smile.gif
post #2356 of 2914
Between 3. and 4.: check if the clone boots in the Olive and if your music is there.
I don't know anything about Apple software, so I can't comment on that.

Marc
post #2357 of 2914
Thanks for the reply Marc. Appreciate it.

I only have the 04hd for a few days, every now and then there are glitches but generally the experience is good. the dac is decent, comparable to those found in the 1-3k cd players. I'm using cardas cross interconnects and power cable with it.

Thank you to all who have contributed to this thread. Very helpful.

Cheers
post #2358 of 2914
I have a strange issue: Kris Kristofferson disappeared from Maestro Web interface.
I have many albums of KK ripped into the Olive 4HD and if i do a song/album/artist search they come up. But in the alphabetical Maestro page, Kris Kristofferson is just gone.
I wonder if someone else disappeared this way, i think i'll found out while checking in the future for some artist.
post #2359 of 2914
I have a strange issue: Kris Kristofferson disappeared Kris Kristofferson is just gone..

Kris is getting quite old but he's not gone yet, just released a new album.
post #2360 of 2914
Quote:
Originally Posted by locutus2k View Post

I have a strange issue: Kris Kristofferson disappeared from Maestro Web interface.
I have many albums of KK ripped into the Olive 4HD and if i do a song/album/artist search they come up. But in the alphabetical Maestro page, Kris Kristofferson is just gone.
I wonder if someone else disappeared this way, i think i'll found out while checking in the future for some artist.

Maybe it is wise to report this to Olive.
Maybe an artist with a surname which is the start of the Christian name is affected. Just guessing.
Maybe it's a bug, and maybe I have the bug too, but I don't own anything from Kris Kris... or Peter Peter... or John John...

So , make a screenshot with the missing Kris, and a screenshot with the searchresult with Kris, and show it to Olive.

Marc
post #2361 of 2914
Hello all,(This is my first post at AVS!)
My name is subaru from japan.

Please Help me.

My Olive 4HD was broken:(
I can't insert and eject CDs by CD drive.
I want to exchange a new CD drive.
But, I can't get TEAC CD drive.(It is OEM sell only)eek.gif
Has you some good methods or ideas??

Thank you for reading this to the end.

Subaru
post #2362 of 2914
Subaru,

Most of us have experienced your problem. if you'll go back several pages in this thread you'll find a lot of discussion about the issue. It is also discussed in the FAQ section on the Olive site. Usually it is a SW issue and doesn't require a new CD unit. In my particular case I found that inserting a disc that did not include a normal CD layer, SACD only, DTS only, would cause the Olive to throw a fit and it would refuse to eject the problem disc until I performed the reset procedures.

Best,
post #2363 of 2914
Thank you for your reply Norm P,

I searched this thread, and found CD issue. it be wrote,go to dealers.. but dealer says,can't supply parts stably from Olive media.
My case be require a new CD unit. I used normal CDs only.
So, I tried to exchange CD drive. I used Hitachi LG drive.
It can't recognised.
Be it finished?(T_T)
post #2364 of 2914
Hi,
Can anyone please help. I have a very strange issue with my second 06HD. The first unit when back BECAUSE OR EXACTLY THE SAME PROBLEM.
Basically, if I leave the unit on it will eventiully, when I come to use it, start to play with a very distorted analoge output (digital output is not effected).
This can be after a few hours of standby or sometimed many days go by before the problem arrises. It has never started to distort when I am actually playing it, it is either distorted or not when I start to use it.

The distrortion is sometimes cured by rebooting but so far always cured by switching the unit off, unplugging for 30 seconds and then starting up again.

When distorting you can hear the mid to high range of the music in the background but there is a crackly front to it and overall little bass.

I have tried both balanced and RCA outputs - they are the same. I usually feed into Parasound kit but on one occasion when it played distorted I plugged it into a Naim pre-amp and the distrosion was still there.

I am very pleased with the units audio performance an so far I seem to be able to get round the issue by power cycling. I could use the digital out but the Olives DACs sound better than my Parasounds. So, why on earth should two units display this issue? I am starting to suspect some form or charging or mains supply issue.

Any thoughts / comments would be most welcome.
Thanks
Allan.
post #2365 of 2914
Quote:
Originally Posted by Subaru0203 View Post

Thank you for your reply Norm P,

I searched this thread, and found CD issue. it be wrote,go to dealers.. but dealer says,can't supply parts stably from Olive media.
My case be require a new CD unit. I used normal CDs only.
So, I tried to exchange CD drive. I used Hitachi LG drive.
It can't recognised.
Be it finished?(T_T)

I suggest that contact Olive directly through their web site, they have been responsive lately.

Best,
n
post #2366 of 2914
it's a gnd issue just scratch the paint inside the unit around the area the DAC board is secured on the chassis (will have to remove some outer screws holding the board), it should solve the strange stereo / image phenomenon by recovering the continuity btw the ground of the DAC / earth chassis, you can check it simply with an ohmeter once done. Hope this helps. smile.gif
post #2367 of 2914
Hello all,
Bought a 4HD last summer and my experiance has been good so far with no problems (though after reading this thread it seems like only a matter of time).
My question here is what are your thoughts on how Olive Support for these older models will be going forward now that they seem focused on their new product line?
I was hoping we may get a newer App with features like the new models or maybe a better editing interface than Maestro or just plain Firmware updates with new added features... or are we going to be on our own now (thank God for all the knowledge imparted in this thread!)??
post #2368 of 2914
my 06HD is showing some issues:

--locks up when loading playlist

--beginning of each song restarts (flac files)

a hard reboot resolves the above issues but they reappear after a day or so

any ideas?
post #2369 of 2914
Hi Mark,

Olive recommends to shut down the Olives regularly, to prevent irrational behaviour.
Maybe you're at it
post #2370 of 2914
I'm glad I read this thread.

I have been considering buying a O4HD for some time. Frankly, I thought it was pricy but I'm now able to get it for $1700. The new line seems much more expensive, with features I don't need.

For my current setup, I'm using a Sony ES 400 CD carousel player. It was considered top of the line in its day, and has a great sound via the optical output. Also, you can type in metadata if it doesn't already exist on the CD, and it's grouping/playlist options are perfect for my needs. My one concern is that sooner or later, the mechanism will stop functioning. They always do.

Therefore I like the concept and functionality of the Olive. BUT, I'm concerned about quality and reliability, plus Olive Support. I sent an email yesterday - no response so far, and tried the chat with no luck. Seems like nobody is home.

So, I'm on the fence. confused.gif
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