I just got a new Motorola DCH3416 HD DVR from Comcast (was using a 4 yr old DVR before). Odd thing - the remote control doesn't work when the TV is on. Called Comcast, who said that this is a known problem caused by the power management or power saving options of certain Sharp and Panasonic HD TVs. Also said they have no idea which TVs this works with. I have a 2 yr old Sharp Aquos. Wondering if anyone has seen this problem and knows of a way to fix it on the cable box or TV beyond Comcast's solution of going back to cable store, waiting another hour plus in line, and swapping out the DCH for a DCT (hoping they have them in stock). Appreciate help from the pros on here. Thanks!
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12/7/08 at 8:06pm