Moxi HD DVR - Page 66

New video review from HDNation.

Moxi reviewed at 18 minute mark.

Tivo Premiere dissed around the 10 minute mark.

http://www.youtube.com/watch?v=xXgxIW5fOCI

Moxi described as solid and good.
3 tuner
live streaming.
simple easy setup
6.5TB of storage

My problems is I use the HDMI for the main TV and the component for a long run to the kitchen for that TV. HDMI would not be optimal for that long of a run. I rarely have both TV's going at the same time but once in a while it happens.

You could get a component splitter and run both sets that way. I don't think you would see a noticeable quality drop. If you have an HDMI receiver for audio it would complicate your setup a little but it should work.

No he's probably correct. You KNOW some M-Cards only support 2 streams, right? From reading, it seems by far the more frequently installed one does have a 2 stream limitation... BTW, I also think which card you get is heavily dependent on what the head end can do.

I'm going to pull the card and see what is says on it. Maybe I can look up the model and find out. It wouldn't surprise me if it was limited to 2 streams. TWC wouldn't want to give everyone too much of a reason to ditch their DVRs.

Which cards only support 2 streams? I've never heard of that limitation.

All M-CARDs support six streams, as required by the specification.

I think he was probably referring to TAs. The Motorola TAs used on a number of Cox systems do support more than two streams. Only the Cisco TA is limited to two streams.

This is interesting. I am thinking of getting a 3 tuner moxi with the moxi mate. If the M-card only handles 2 streams that would defeat the purpose for me. Does anyone have Moxi 3 tuner with FIOS? Can you get more than 2 streams?

All M-CARDs handle up to six streams. The two-stream limit is specific to the Cisco tuning adapter (TA) used on a number of Time Warner and Brighthouse cable systems.

Verizon FiOS does not use SDV, so no tuning adapter (TA) is needed.

You'll be able to use all three tuners with FiOS.

This is a bummer. I have an old HDTV that only has component inputs and I didn't want to give up the use of HDMI to my main TV by splitting component to both. I was planning to have the two mates in two other rooms, with the main moxi unit running both the master and the adjacent workout space (with the old HDTV in the workout space). It seems odd that they wouldn't be active at the same time like they are on my cable rented DVR.

I love it when people phrase things in such an arrogant manner, but are completely wrong.

M-Cards support 6 tuners. It's the Cisco SDV tuning adapter that only supports 2 tuners.

That's a shame. Too bad two tuning adapters can't be connected. If I want to record three things at once I'll just bypass the tuning adapter temporarily as long as nothing I want to record is on a SDV channel.

Good point. TW Carlsbad CA, where I am, has only a few channels on SDV none of which I get. I just disconnected the TA because it caused a lock up once and I just think it works better without it. I'd suggest anyone with a Cisco adapter check out which channels actually are SDV, you might not really need it.

Now in my case I have a Motorola adapter which does three streams I just prefer it out of the loop TW has advised me they may at any time switch more channels to SDV.

Dave

I have FIOS in NY. All 3 streams work beautifully!

Whooops. my bad, somehow I switched M and TA and spit out the wrong conclusion!

I can't confirm if they are both active at the same time, but last night I connected both HDMI and component to the same TV. When I cycled between inputs on the TV, both inputs from HDMI and component were working. So unless the component video output shuts off when the HDMI "handshake" occurs I would say they are both active at the same time. If I get some time I will try hooking up a second TV and test this out.

Anyone else getting audio glitches when bringing-up/exiting the grid guide? Also happens when using the channel bar to view future shows ("ok" button to bring up the banner, then "right" arrow), it glitches when it resizes the video. I'm HDMI connected to an Onkyo receiver with sound effects muted.

I use HDMI w/Onkyo receiver and I have no audio problems. I have the Moxi audio output to Dolby Digital.

I'm DD also. I have a variety of issues open with Moxi, I've taken to keeping my digital camera near me so I can record what it's doing and send them the video. The main menu crashed and disappeared twice the first day I had it, I've found it recording a show while outputting a black screen, showing the wrong channel banner repeatedly, 1080/24p setting doesn't work... but I still prefer it to Tivo haha

According the the recent FCC National Broadband Plan, "... The FCC may consider a two-step process in its rules: first, cable systems with SDV would need to deploy SDV tuning adapters immediately to support all retail CableCARD devices; second, within three to six months, those cable systems would need to install the servers required to allow IP communication without SDV tuners. Cable operators could voluntarily skip the first step if they are prepared to deploy servers in their headends immediately." [Chapter 4, endnote 129]

My reading is the the FCC is telling Cable companies to ditch TAs within six months and to allow Ethernet equipped devices to speak directly to the headend to control SDV. So the $64,000 question is how will Moxi react to this initiative? I think to this is good news for Moxi users regardless of cable system; SDV should be on the way. Yeah!

Thoughts anyone?

National Broadband Plan

I haven't had any of these problems, at least not yet. I have the 3-tuner model. Got it only a week ago.

What eSATA enclosures are members successfully using with the Moxi?

I know some members had problems with certain enclosures on the Moxi, so I am curious what they settled on.

Hi VisionOn, I'll forward the request to our product development team, but please do contact our tech support line to update any logos needed.






Will forward to our product development team.








Hey Evangelo2, glad your external hard drive issue was fixed. Our engineering team did include a fix for this in the latest patch. Thanks for bringing it to our attention in the first place.






Hi pgershon,

1. Improving usability is always a top priority for us. Will share your concerns regarding channel changing with our product development team. However, streaming to 2 Moxi Mates should work no problem with a 3-tuner Moxi HD DVR. If you continue to have issues, please call Customer Care to help trouble-shoot.



2. The Moxi Mate should absolutely let you drop the live TV channel. Please do call our tech support about this issue. It should work.



3. Thanks for calling our tech support on this issue. Did your reboots happen at night? We do periodically reboot Moxi late at night to deliver software updates, etc. But you will always be prompted with a "reboot now or later" pop-up.



4. We don't currently pair Moxi Mates selectively to multiple DVRs in the home. But our product team is aware of and understands the desire to do this.






Hi domino92024:

1. Yes, you can add/subtract time to a scheduled recording by going into the "recording options" for that program. You can also set a default for all future recordings.



2. Thanks for the request for manual record. Please rest assured that the company has been in business since 1999, and with the acquisition by cable industry leader, ARRIS Group, Inc., this past fall continues to grow the business and support both our cable and retail customers.



3. Great news! The Moxi 3-tuner model is now available as a stand-alone unit for $599, with no monthly or annual DVR fees.






Standard ethernet cabling is always preferred, but if that isn't an option in your environment, MoCA or Powerline adaptors are another solution.






1. Moxi currently supports MPEG-1, MPEG-2, MPEG-4, H.264, and WMV files through the Media Link feature.

2. Currently there is no support for iTunes, but Real's Rhapsody music service is integrated into the Moxi UI.

3. There is a clock feature built into the UI, so if you press Moxi, you'll always find the current time in the upper left-hand corner of your screen. Nonetheless, I'll forward your request to our hardware designers.

5. You're correct, the Moxi has a 10/100 ethernet port.

6. For the most part, the Moxi uses the internal hard drive until it is filled up, then moves to the external hard drive. In some scenarios, Moxi might record to the external hard drive before the internal is completely filled, but for the most part this is true.






For the most part, we highly recommend using straight wired ethernet if possible. If this is not an option for you, MoCA or Powerline AV is recommended. In a wired scenario, any lag you might see is similar to any typical media streaming experience. HD Nation just reviewed the Moxi multiroom solution, and only saw a slight lag when taxing their system--recording three programs at once and then using the Mate navigate, view a fourth recorded program, etc. You can view their assessment here: http://www.youtube.com/watch?v=xXgxIW5fOCI We don't recommend using wireless because streaming HD video is very bandwidth intensive. Also wireless has dependencies on the type of network, distance to your router, etc. Having said all that, some people have been successful in using wireless. In the end, all I can say is that results will vary, and you'll have to determine the best scenario for your home environment.






You can control both Moxis with one remote. However, as acaoacao stated, you can't selectively control one or the other. That is, unless you rely on your ability to point to one without sending IR to the other.






Want to make sure you know that we officially only support DVR certified external hard drives. These hard drives verified to work with the demanding needs of DVRs. For example, some hard drives go into "sleep mode" which can wreak havoc with your DVR. Not sure if this is your issue, or if it is the one fixed with our recent software release. Please do call our tech support team if you continue to have issues.






Word sent!






The Moxi Mate will incorporate all of the recorded TV from all 3 DVRs on the network on the Moxi Mate. However, the Moxi Mate will only connect to 1 of the DVRs for access to Live TV.






Absolutely, will forward to our product development team.






It is really hard to describe the function of the Moxi button in a few words, but you can think of it as a back or Home button. It generally takes you back one major step in navigation. However, if you're in the channel guide, or anywhere on the main horizontal Moxi menu, pushing the Moxi button will take you to the current channel in the guide.






1. The vast majority of the Moxi Mate network traffic (streaming HD) takes place on your home network, so it will not affect your incoming network connection. And if you have a standard 100Mb router, there is plenty of overhead to handle the Moxi HD streaming and any other network related tasks.



2. The Moxi Mate receives the full HD stream, so the quality is equivalent to what you will see on the main Moxi HD DVR.






I'm afraid it's a popularity issue. Thank you for your patience!






Would you mind giving our tech support team a call? It's difficult to tell what your problem is without digging into the specific diagnostics, but we want to help. Thanks.






Hi haveitall, would you mind contacting our tech support regarding your freezing problem? Would like to gather additional specifics from you. Thanks.






Currently the only 2 places to buy a Moxi is www.moxi.com or www.amazon.com (3-tuner now available on amazon.com as well)






Are you sure you were trying to watch a recorded program from the Moxi Mate? What you are describing should work with no issues. If this continues to happen, please call our tech support team so we can help with your specific issue.






Absolutely, Moxi will work with a Comcast MCard. It sounds like the Comcast representative you were speaking with may not have been as familiar with the Moxi HD DVR, but Moxi was first to market with single multi-stream CableCARD support.






Currently the only way to pick up ClearQAM channels is through a channel scan. I will forward your request to our product development team.






Moxi will DEFINITELY work with Comcast, and the installation is just as simple as with other retail DVR options. In fact, Moxi was built with ease of set-up in mind. (In fact, see what HD Nation had to say about this topic http://www.youtube.com/watch?v=xXgxIW5fOCI. The Moxi review begins at the 18:00 mark.) I'm sorry that you received inaccurate information from Comcast; we have followed up with them and appreciate that you've relayed the information. In some Comcast markets, you can simply go to one of their retail stores, pick up an MCard and install it yourself. You just slide the card into the slot in the back, and call Comcast Customer Support to pair it with your Moxi HD DVR. Pretty simple.






Visionon is exactly right on this. The 3-tuner does have more memory. Also it does support streaming to 2 Moxi Mates simulateously. Most importantly, you're future-proofed for when Cox allows their SDV adapters to work with 3 tuners.





Hi Bob, currently there is no way to play Moxi recorded content on your computer. However you can stream HBO (or any channel for that matter) to another room using a Moxi Mate. Regarding playing other video on Moxi, Moxi is also a DLNA player. So you can use any DLNA server (ie: Windows Media Player 11) to stream content to your Moxi.






Hi skelm, each Moxi HD DVR (either 2-tuner or 3-tuner) requires a tuning adapter. However, the Moxi Mates do not. Moxi Mates use the tuners and tuning adapters from the main DVR.






Any Moxi DVR can play back recorded content from another Moxi DVR; just ensure that they are both updated to the same software release. In this respect, each Moxi acts as a DLNA server, and a DLNA player. However, managing recordings/deletions can only happen on the local DVR. When connecting a Moxi Mate, it will connect to only one of the DVRs for accessing live TV. However, you can access both DVRs recorded content. The Moxi Mate will bind to the first DVR it sees on the network for live tv, but will see all recorded programs on both Moxi HD DVRs on the network.






Contra! Love it.






Forwarding this to our engineering team.






This is correct, and is marked as a bug by our engineering team. Also, make sure that sound effects are turned on in the settings menu.






Hi Blue, either the component or HDMI connection can be used, but not simultaneously.




It could be that you have one of your recordings set to stop later (after the program end), and this is causing the conflict? Also, just to verify, you are sure you purchased a 3-tuner model? If you still have issues, please contact our customer support, and we would be happy to help you. The software fully support 3-tuners.



-The Moxi Team

Thanks Moxi Guy, That must have taken a while to respond to all those questions.

Very interesting reading, thanks for the link. Is this just a "Plan" or will it actually be implemented and enforced. I certainly hope it is the later. My favorite parts are:
Recommendation 4.12: The FCC should initiate a proceeding to ensure that all multichannel video programming distributors (MVPDs) install a gateway device or equivalent functionality in all new subscriber homes and in all homes requiring replacement set-top boxes, starting on or before Dec. 31, 2012. and
Recommendation 4.13: On an expedited basis, the FCC should adopt rules for cable operators to fix certain Cable-CARD issues while development of the gateway device functionality progresses. Adoption of these rules should be completed in the fall of 2010.

I think your inability to easily describe it is part of the problem. On the remote there are multiple ways to go back to the main Moxi menu already, so having the Moxi button just repeating that function is fairly wasted. It would be much faster and easier if it went to the current channel every single time. You could then use it to navigate directly to one point from anywhere, instead of constantly pressing it to keep going back and back from submenus and main menus.

I've lost count of the number of times I've been watching a recorded show and needed to see what was on, but instead of the Moxi button going directly to the channel guide it just brings up the recorded list again, so I then have to navigate back to the channel guide. What makes it more inconvenient is that we already have a button that goes directly to the recorded list, so if I want to just go directly to that I can hit the list button.

In the grid guide if you are looking in advance pressing Moxi returns you to the start of the grid and pressing it again then goes to whatever you were on in the main menu and then it goes to the channel list.

There's already a dedicated back button which could do exactly what the Moxi button does now - go back one step at a time - but there is no way to go instantly to the Moxi channel guide unless it was the last thing you were looking at. Seeing as that's one of the most important areas you will use it's a big hassle.

Thanks for keeping up with the questions though!

Here, here! The functionality of the "moxi" button is ridiculous to say the least. I develop software for a living, specifically UI's, and the most important thing in any interface, especially for new users, is CONSISTENCY. I've had the Moxi for about a week and I still hit the "moxi" button every once in a while just to see what it's going to do - because I don't know! I had a Tivo for 10 years, so I'm no stranger to DVR's. It should take you to the main menu, nothing more, nothing less. Every other thing it does (depending on circumstances) seems to be covered by another button already. Please, please, please alter the meaning of this button.

Another odd feature, at least in the consumer electronics world, is hitting the diamond button twice (quickly) for the grid guide. I've never seen another device with a remote that responds to a "double click", it's a computer UI paradigm, it's unintuitive on a remote control.

Don't get me wrong, I generally enjoy the Moxi, even with the crashes and bugs I've experienced. A little more polish, and consistency, and it would be a fantastic device.

There is a reason for that. The grid guide was a later addition at the request of users but by then the Moxi had already been on shelves for about 6 months. The problem is the remote. It was never designed to have a grid guide so it had to be mapped to another button.

The remote really needs a complete overhaul, not only to add the grid as a dedicated button, but the layout and feel of everything. Buttons are too small, too similar by feel and there are not enough. I have never used the asterisk for anything beyond the 60 seconds I spent on the web browser. That could be used for something because it has no function outside the browser.

Just changing the name of the power button would help new users. If it was called "TV/AVR power" there would be less people trying to use it to turn on and off the Moxi. I did it and several others here did too.

The FCC report makes clear, among other things, how they view Cable service provisioning; the cable provider should provide the decoded signal into the residence whereby the customer may opt to be be responsible for the signal's distribution both temporally as well as physically.

The FCC has broad powers to establish policy unless the policy is so far reaching so as to require codification in law. Regardless, it looks like the FCC, as currently configured, is standing behind CableCARDs and will not, as some have predicted, let them wither and die. Also, they are pointing the cable companies in the direction of developing methods of IP communication between end-user environment and the headend. A smart, well-established, robust, easy-to-implement, low-cost, open source solution.

JF

Oh, good, someone to pester about changes!

@TheMoxiGuy

It would be great if there was a quick aspect ratio change button mapped to a remote button (maybe that "*" button that doesn't seem to do anything). A button that cycles through standard/stretch/zoom. That's something that my old TWC DVR had that I actually found useful. That would be great if that could be added in a future update. Thanks!