Originally Posted by dbrons
Well, we've never had a Tivo, but like I said, my wife and daughter find the Moxi a piece of cake to use. I don't see how pressing the Moxi button, then the right or left cursor could be called a lot of "effort".
It's the fact that there are at least 2 ways to do everything (that are non-obvious to a newcomer) that becomes confusing to non-technical people. Non-technical people like a standard "script" that is consistent and non-changing. Deviation from said script causes frustration unless they are willing to put in enough time to make it 2nd nature. My wife is not one of those people when it comes to technology...either it "just works" intuitively or she doesn't use it.
Why don't you ask her to try it? Like I said, I'll bet she'll like it fine. Probably easier getting your wife to learn it than getting Moxi to change the UI to suit her, don't you think?
I have. She doesn't like it. Actually, she hates it...and if it had been her doing the shopping and test-driving DVR's we would have never have ended up with a Moxi at all (and that should be a wakeup call to the Moxi crew if they want to gain the "for dummies" Tivo refugee market). If it wasn't for the far-inferior multi-room dvr sharing that Tivo employs that I'm looking for Moxi to solve, she woudn't have even let me get this "test" unit in the door and would have instead insisted on getting another Tivo since it's easy and famiilar. That's why I'm getting the Harmony remote as a work-around. If Moxi had designed the functionality of the Moxi button with a little more thought towards the non-gizmo inclined (there are times to be different, and others were conformity is a virtue), we wouldn't even be having this discussion. But in any case, I'm pretty confident that I can set up a Harmony in such a way to gloss over the brain-dead Moxi remote issues and win valuable WAF points.
And once again...a simple menu selection to choose the behavior of that infamous button would go a LOOOONG way towards solving a lot of these issues before they became problems for people. Or maybe mapping a double-tap of the Moxi button to a custom location. Whatever...but how it is now is overly confusing to the novice and is not helping Moxi win converts. I haven't seen *anybody* on this forum say that one of the driving reasons they bought the Moxi was for the complicated button mapping and functionality of the remote (though I hear all the time people raving about the simplicity and brain-dead-simple operation of Tivo). At best, people have learned to live with it. Not exactly a overwhelming display of enthusiasm for the status quo, don't you think?