Moxi HD DVR - Page 73

It is an interesting dynamic at TivoCommunity. There are some who are really disappointed. and then there are those who said they will settle with the Premiere despite the drawbacks.

Thanks. Sounds good.

One more question, though. Any idea on whether Moxi will get native Netflix support (HD), not through play on?

I'm amazed that professionals who review Tivo products will mention an Xbox or a Asus media streamer by way of comparison (or criticism) but never, ever breathe a word about the Moxi.

Do they really have such low regard for it?

After having read the Engadget and Wired reviews of the TiVo Premiere, I am more pleased than ever to have upgraded my old Series 3 to a 3-tuner Moxi a couple of weeks ago. I have only had one minor glitch (it missed a couple of scheduled recordings), which an online rep helped me work out, and after the most recent software update, is now peppier than ever (as compared to the new TiVos, from what has been reported). I am about ready to order a Mate for my bedroom.

Native Netflix support is on their to do list (mentioned by The Moxi Guy who is an employee of Moxi) but there has no indication off when we can expect to see this. Hopefully soon.

I've got no horse in this race at the moment so, from what I consider an unbiased perspective, I wouldn't say that either review is a "slam". They both seem rather ambivalent, which given the hype isn't what one would expect, but it's likely not enough to drive people away from the Tivo either. I suspect many will just take a wait and see approach; if the multitasking / 2nd core issues get worked out, and if the UI get's fully realized the major complaints will go away and many potential Tivo users will expect both those to happen sooner or latter.

Personally, the ongoing Tivo fees still tip me away from the device, but if they nailed everything else I could see the wife pushing for the Tivo as soon as she see's it at some friends place (which will happen inevitably). So, at the moment it's wait and see all around. I want seamless multi-room scheduling and content access. The three main contenders are, the Moxi, the Tivo and a HTPC with the Ceton tuner. As things sit, I'm expecting the Ceton / HTPC solution to be the first to deliver what I want, but don't expect to make a buy decision until this fall and it has had time to prove itself. (IOW, Moxi, and it seems less likely Tivo, have 4 months to prove me wrong :-)

We placed our order for the 3HD unit + Mate on 3/5 and delivery is scheduled for tomorrow (we're in CT and they were shipped from NC).

This setup will be replacing one of our Sony DHG-HDD500 DVR's... great units but limited storage capacity and a TVGOS implementation from Hell (check the HDD250/500 thread and you'll see that TVGOS issues dominate the discussions).

It has shaped up to be a very good week: As an SXRD-XBR1 owner, Sony has sent a KDL55HX701 our way (to be delivered next Friday)... WooHoo!

wow!
That's just plain fun reading over there.
It's like they're having a funeral for a out-of-favor friend. Crazy.

I like the "fake Moxi fanboy" thing they've got going. highly entertaining.

I really do not blame the Tivo fanboys. They invested so much time and money with the Tivo, it is easy to understand their frustration and their anger with the Tivo Premiere especially the ones with more than 1,000 posts.

I was out of town for a few days and got back last night. I turned on the TV, and started to watch a previously recorded show.

The screen froze on the live TV program, and stop, pause, rewind, FF did not work. I could bring up the menu, but selecting anything on it would not unfreeze the picture.

I jumped on the forum to see if anyone else was experiencing this problem. After about 10 minutes the recorded program started to play. It played for about 15 minutes and then froze again.

This DVR was a replacement for my original that crashed several times, losing all of my recorded programs. I was reluctant to reboot it, because that was how I lost all my shows the last time. It reformatted my drive.

While the show was playing I pressed stop, FF, Rew and nothing happened, and the progress bar was totally messed up. It had a huge number for the current time and the progress bar extended off the right side of the screen.
See the image below.

After the 2nd freeze I rebooted, and I'm happy to say the DVR is back to normal. I was able to see that it had not yet downloaded the latest update, so there might have been an issue with that. I tried to manually force the update but it didn't do it. It seemed to download the update, but then it didn't install it. I'll have to try again now that it was rebooted.

oh, I actually feel bad for them. really.
The day I have to spend emotional energy calling for the firing of my DVR companies CEO or Board of Directors is the day I really need to stop watching TV.

Life is far too short and precious.

But the reading is still good

I have both - I got the moxi to not have to pay the yearly fee. Here is an honest opinon of both -

Ease of use I would give to Tivo hands down. It just seems more logical doing a lot of things - series manager, recordings, my tivo - all logical easy to understand - the folder menu for more than one recordings and slightly hackable. I have in all honestly not had a lot of issues with my tivo and loved it way beyond my TWC HD DVR (SA 8300 HD)..

Moxi is definatley easier to the tech enabled - it has more information available to look at and get you up and running but - the same complaints other have I have - having to hit buttons two or three times to do simple things - a moxi button that does...different things depending on where your at - I am still struggling with getting it up and running with all my channels but that is really TWC NEO's fault not moxi. The interface is pretty and once I realized I can get out of any menus by going left or right (ugh two more key presses )...it was easier to navigate but. let me give you an example.

The default recording preferences - you would think would be in settings. No they are in the recording folder and only after you update your software...it has a 500 GB HD why on earth would it default to the minimum?? I was on IM with Moxi tech support for about 1/2 hour before they realized I needed a software update to even see it..and even he agreed wtih me that it should be much more simple.

The grid interface should be default - always - that up and down one with pop out bars is...just horrible.

but all that being said - the interface over all is awesome, once you learn how to swim with the sharks you can actually get around the menu and button pushes - and I am hoping it passes the wife test. Cuz if it don't I have to go back to tivo.... The oneline programming is awesome - makes up for the 90 key presses to do a series lol...

I don't agree with that. Having used a grid guide with Passport and Navigator for ten years I didn't think I could live without it but now I never use it.

I only really need to see what's on right now and on the rare occasion I need to look ahead it's very easy to find subsequent airings with the show all times option. Finding new shows is simple with the keyword search and once I have my recording options set up the unit takes care of the management for me.

Recording options is in the logical place. It now deals with scheduled, canceled and management whereas before it was in two separate sections. Placing it in the settings menu - which is rarely accessed - would move it further away from the most traveled area of the menu. As it is recording options sits in the place where your recordings do and enables you to manage them from the same place.

I never use the grid guide. I use the list guide. Once you get use to it, you will get to like it quite a bit.

oh boy - there you go, getting the hackles up on that taboo subject

wow totally different opinion - I can't live without grid - I would like to see an option where you can turn off the menu that comes up after you select a channel - so I could default to going to the channel rather than having an additional menu come up asking if I want to watch it record it or series record it. The playon integration is another thing I loooove. The wife loved it when we could catch shows we missed via the ps3 - but she was afraid of it. If I can show her how to do it through moxi - I am home free,

Just hit play. You'll go straight there.

I've been having consistent video freezes (the audio continues uninterrupted) on a particular channel (live tv), but nothing so far on recordings. I have about 6 tickets open with them right now for various issues.

Anyone know why my 30 second skip button on my Moxi remote takes me to my "recorded show screen"?

I am watching a recorded show and every time I press the skip button I go back to the recorded show screen.

I just got the Moxi up and running yesterday and I am sure the skip button worked OK yesterday.

Jim

Never encountered that, try resetting the remote. Press:

Moxi, OK, clear, clear, clear

Add me to the list of people that have been having video freezes. The audio continues uninterrupted. I am getting this on both Live TV and from recorded programs.

What's your equipment setup? 3t or 2t? Mate? Ethernet? MoCA? External drive? Cableco?

What frustration and anger? After reading the reviews I want the Premiere even more. And now I have eight on order. I haven't been this excited about a TiVo since the DirecTV HDTiVos I got in 2004.

The reviews have shown a good box with excellent future potential. And just like the current boxes, I will be able to transfer all my recordings to a PC for permanent storage, only several times faster..

That is one feature that makes TiVo a much better deal for me than Moxi.
Without the ability to transfer recordings to a PC for permanent storage on a BD or hard drive, a DVR is useless to me.

But you are not representative of the entire community and the reviews may have shown a box with potential but the half finished UI, hardware that isn't available at release, poor software coding and performance - do not a "good box" make and every single review has brought those points up.

There are a huge number of TiVo users who are massively disappointed and underwhelmed. You know it, I know it and everyone who has been reading anything related to the Premiere does.

Did you see this one.

Before the Premiere, Moxi had a significant advantage in terms of hardware capabilities. This made it possible for them to implement features TiVo could not with its TiVo HD hardware, such as robust multi-room streaming and a compelling high-definition interface.

The Premiere takes the hardware in the Moxi and upgrades it with a faster chip. This gives TiVo the ability to provide much of the same UI and multi-room functionality that Moxi does now. Being a newer chip, it can even do things the Moxi hardware can't (like 1080p DIVX playback). TiVo decided to do the HD UI first and then implement the rest later.

The "problem" is that TiVo's new HD UI isn't close to being done. Since they've already built the boxes, and can't effectively market a product with much faster hardware and no other new features, they decided to implement and deliver the new HD UI one piece at a time. The problem is the current beta version is very slow, in part because it does not make effective use of both cores, and in part because it still pulls all of the picture elements from Internet servers, on-the-fly, rather than caching them in memory or on the hard drive.

For those that are satisfied with the current TiVo "Classic" interface -- still an option -- the Premiere represents a major upgrade in performance in terms of video playback, video transfers, and multi-room transfers. TiVo should've taken advantage of the new hardware to implement DLNA and multi-room streaming for launch, with the promise of a HDUI later this year when it was done (or close to done). Of course, that's easy to say with 20/20 hindsight; when TiVo started prototyping the new interface a year ago, I'm sure they thought they'd have most of it done by now.

So that leaves them alienating two markets. Current TiVo owners looking to upgrade to a better unit and new users wanting to get away from the horrific cableco DVRs. Current TiVO owners have the advantage that they already have a box that works for them so they can wait, but for any new users migrating to TiVo they only have the first impression to work with. What TiVo may do later in the year to build out the rest of the new experience is not something new users will be aware of. All they will see is performance that's possibly worse than the unit they are trying to get away from and a GUI that suffers from being inconsistent and bouncing from one design to another.

It would have made more sense to me if they had kept the press event and delayed the release until it was complete. What are they trying to beat to market? Or is this just a quick push to get the unit out for the fiscal year?

Hello Dan,

I would like to review your experience further with our customer service. Is it possible to send me your details please?

Thank you.

The other problem with the Premiere is that multi-room is still not streaming so users on copy-protected cable systems (TWC, Brighthouse, etc.) are still screwed.

I fail to understand why Tivo is shipping a nice hardware product with incomplete software, but we've seen this time after time in the CE industry.

Great review bfdtv. It still surprises me that Tivo has gotten to this point with a half-baked HD UI. They've had years and years to get this done and now it looks like they're 'rushing' to get the full, new HD interface ready for final launch.

We also don't really know what their plans are for HD streaming (if any). Having the hardware capability and actually implementing it, are two different things. Unfortunately, Tivo has put prospective buyers in the position of guessing what the fully implemented Tivo will look like.

I would say to those looking for HD streaming potential, the Moxi is your better choice in that exists today. That may change down the road, but it remains a crap shoot.

This works out to my advantage since I will be selling my nine S3 units. The more money I get from my S3 sales, the less out of pocket costs for my eight Premiere units.