Originally Posted by groebuck
Does anyone else have this issue? With Time Warner in NE Ohio - (Mentor/eastlake) I got the moxi and paired it up to my Cable card. Once I got the update to moxi and could set the default recording profile..I realized I was missing a bunch of channels. The tech at moxi was great and said the same thing..(odd that they are missing) then he realized that TWNEO was actually broadcasting them in analog. (For example I have BRAVO on 57 analog 209 digital and 1209 HD but I don't get the HD one just a black screen)...turns out the digital is also just a rebroadcast of the analog. Since Moxi is all digital I don't get the "digital" channels. Same thing goes for Travel Channel, MTV etc...
the whole thing is kind of a huge deal breaker for me since the Other half mostly shcedules off of bravo, mtv and travel...
TWNEO is supposed to have everything running correct at the end of the month but that is dangerously close to my 30 day return for the moxi...
I have the same issue in my area (Albany NY with TWC). I think you are describing two different issues.
1) Not getting the HD channel version (like 1209) is probably because it is SDV channel and you need a TA from TWC for free.
2) The other issue (not getting 57 or 209) is actually confusion between Moxi and TWC in reading the channels. TWC confirmed the digital tier channels are indeed digital (209), but for some channels, Moxi picks up the analog frequency first (57) and ignores the digital version (209). Moxi said this was a bug and would try to change the code from their end to always look for the digital version first. They said this could be fixed in the next update. 6.2?
To see analog channels 57 and 209, you need to get an analog dongle from Moxi.
To get 1209, you need to get a TA from TWC.
Then you need to hook them up in tandem, which has actually worked for me since the update to 6.01. There is a specific order to install. If you need help with that send me a note.
The analog dongle will be an extra tuner, but when I record a game on MSG (only available with the dongle) the wife and kids cannot watch any other analog channels that they are familiar with. The DVR says, There is a conflict because I am using the single analog tuner for MSG. They are not sure where the digital equivalents are located yet, but they are learning.