Moxi HD DVR - Page 97

I can't imagine any reason it wouldn't work with Win7, it has nothing to do with your operating system, I run Win7 Home Premium and XP, with a D-Link wireless N router. Works great.

I've always had that whenever a TA is attached.

I would hope anyone who goes for the internal drive swap that if they have issues, they CAN re-install the original drive. If the issue persists, it may very well NOT be caused by the new drive (again, I reiterate, if you are at all fumble fingered, do not do any of that, or get a pal who has done some wrenching to help out).

I remember a LONG time ago, every "formatting" utility had clear options for doing the lengthy option (to me "formatting" IS such a thing, the quick option I'd call "initializing" which basically does nothing more than delete the directory) or a quick one. Nowadays, it seems many of those utilities can no longer do a real, low level format... an option that I very much WANT to have.

So I think everyone who says "format" means the simple 30 second process of deleting the directory so the drive thinks all sectors are clear and ready to be written to.

I dare say avarice is the only corporate wide TWC policy... but it also seems that it can vary by market. I could be wrong, but I THOUGHT I've read of no charge for CC installs to a truck roll charge.

I sure have read some horror stories over CC installs that self-installs may be problematic. To me this is simply more evidence of their technical incompetence... IMO this should be an item one can self-install.

But again, why can't the third party guys have equipment that has cable cards and TAs already onboard?

The procedure was carefully spelled out earlier in this forum... go back and read it.

Really? My Moxi went through an update last night that required a reboot and the option suddenly appeared after the Moxi returned to life. And I was looking at the Diagnostics screen minutes before the reboot since one of my local channels was breaking up like crazy and I wanted to look at the S/N for the channel; ~26 S/N for the dodgy tuner reflecting a poor signal. When it finished the reboot, the Tuning Adapter option suddenly appeared albeit blank, informing me that no TA was a connected.

Could be another Moxi software weirdness. As I said I've never seen it before amongst the other Network Status, Hardware Status, Service Status and Customer Info options. And I don't have a tuning adapter. Perhaps, this simply reflects the fact that my TWC-NYC market is preparing for the switch-over to TAs? Clearly you are correct but boy, this software is certainly temperamental.

I have a 3-tuner Moxi + 2 Mates installed on a Cablevision system with an M-card. I do not have the SDV tuning adapter. Every now and then when I tune to a station, the picture will show up momentarily then freeze. A few seconds later a message will come up that says something like "You do not subscribe to this station. Please contact your provider for details." I know that the station is not one of the SDV channels. If I go to the guide and pick a new channel and then go back to the original channel, it will work most of the time.

I did install a temporary cable splitter between the Moxi and the SA8300 DVR from Cablevision. I am running both side by side until my 30 day trial period runs out. Could this be a low signal issue? If so, it seems strange that I would get this type of message. I am not sure if this message is generated from the Moxi or from Cablevision itself.

I have another unrelated question about SDV. I do not want to install the tuning adapter in my setup as I would lose the 3rd tuner. I do have a basic HD cable box in my house that natively supports SDV. If I tune to a known SDV station on that box (therefore, ensuring that the specific channel is now switched to my local cable node), is there a chance that the same station would work on a Moxi box without an SDV tuning adapter?

I would love to see Moxi implement a channel buffer and time setting so we can turn it off. I don't turn the tv on till 5 pm and I always watch ESPN at that time. It would be easy to have machine turn on at 4:30 to ESPN and at 5 I would join in progress. I go to bed at 11 so the machine whirls all night and day for no apparent reason. I know Moxi Guy says pull the plug but it would seem to be a easy software add on.
ps I would be able to turn off DVR extender also. This is no big deal but it just seems more Green.

I totally agree. I actually left out the low level formatting option as it's questionable as to if you can really do those these days. Some drive manufacturer tools claim to still allow it. The low level format options of old where you used to go into the bios from the command line, used to actually lay out the physical sectors on the hard drive.

I suppose there are really 3 different format options. low level (best), full format (at least touches every sector on the drive), quick which just erases the allocation tables and only takes 30 seconds.

A low level format could potentially fix a lot of media issues related to the platters. If however the electronics are shot, nothing is going to help it short of replacing the pcb and heads.

The full format, when it touches each sector, does have the opportunity to mark problematic sectors as bad so that they just won't get used. The majority of the time this helps, but on some occassions it just temporarilly masks emerging hardware problems.

The quick format is really pretty useless, unless you know you have a good drive. All it would help with is if the OS got corrupted and they wanted to refresh things.

If I'm feeling ambitions I will probably hook my new drive up to one of my pcs and run the WD utilities to do a full diagnostic and erase of the drive before I put it in.

Hopefully, this update will also fix the bug with the disappearing menus. Please any relevant changes you see on your Moxi post update.


If you are going to a larger drive on a virgin Moxi, do the setup on the original drive first... then remove the original drive and put it in a safe place... THEN you should swap drive and do the expansion. This way you can ferret out any issues before hand.


Yes. Plug in the new drive when you see the Moxi screen hit the up, down, left right and then click OK.

TA diags have automatically appeared when a box is hooked up so you can check firmware, power levels, etc. but it might be new that the option appears even if you don't have one connected.

Has to do with cablevision and their crappy NDS cards. Had the same problem, switched to FiOS, problem no more. Will post more on the subject later.

With a 2-tuner Moxi and a wired router will I need to keep my PC turned on 24/7? Perhaps I'm not be understanding something. If yes, would sleep mode be ok?

Thanks,

Kerry

Your router is a mini-computer that routes data in your network. That needs to stay on...

Where as your PC can be shut off anytime you want.

Kerry, don't forget when you get your Router, you must unplug your cable modem first (assuming you are using cable modem Internet service). Whenever you either add or switch a Router, you need to power cycle the modem.

That appears to be the case. Not sure why. Wonder if this represents that other bug fixes were made.

This seems appropriate to mention again.
Time Warner National CableCard Helpdesk.

1-866-532-2598

Do not call this number directly -- you must be referred by either TWC or TiVo (and I assume Moxi) support. But the next time TWC support tells you they don't know of such a number, ask them to call this one!

From the Tivo Forum: http://tivobeta3.com/tivo-vb/showthr...35#post7679135

I am positive now Moxi put in a batch of bad Seagate Hard Drives in some of their Three-Tuner Moxis.

It makes sense since I got three Moxis within a few weeks.

The hard drive issues in my third three-tuner Moxi got much worse last night. Every program I recorded exhibited stutters and skipped scenes. The picture would freeze and eventually skip foward. Multiple stations. I also noticed the Moxi running slowly when trying to delete a show.

So, of course I did a reboot. The Moxi got stuck in a reboot loop 5 times. Yes, 5 times. I just let it reboot and reboot, as it tried to load. Once reloaded, the menu access speed returned to normal. But the stuttering and lost scenes continued.

This has to be a hard drive issue. I think the fact that the Moxi wouldn't boot after the reset for 5 times and the freezing and lost scenes because of the freezing also proves it. Oh, and when I rewound a cached live show, I got the freezing and skipped portions.

One might try to blame the cable signal (I am using QAM stations only...no cable card). But bad cable signal would not cause a Moxi to fail to boot. Plus, I have a two-tuner Moxi connected to the same cable system. That Moxi is not exhibiting any issues. Plus, I owned a two-tuner for over 3 months before getting the 3-tuner with no problems whatsoever.

So frustrating.

Hmmm, that's interesting. I've been running that version since my box last updated on Mar 25th. Just to be sure I checked for an update and it still says the version quoted above is the latest version updated Mar 25.

Hi acaoacao,

Thanks, I assumed so but needed to be sure. It would costly to have to have the PC on 24/7.

Thanks for the unplugging the coax input to RR modem first tip midas89.

Kerry

Kerry

You are welcome, Kerry. Just to be clear: you unplug the electrical cord. You do not have to remove the Coax.

My profession is independent computer guy, and I get calls all the time from people who say they lost their Internet connection. I always ask first: did you try unplugging the modem for 20 seconds? A lot of the time this works. The modem's Ethernet cable will be plugged into the Internet port of your new Router. Plug in the cable modem's power first. Wait for the modem to sync back up with RR. Once that happens, plug the power into your Router.

Enjoy your new Moxi.

Hi midas89,

I got it. Thanks.

I've yet to order the Moxi, I just needed to be clear how, and with what, to replace my 5-yr-old AT&T Series II TiVO when it dies.

It's too easy to make a mistake trying to buy something without sufficient research when it's desperately needed.

Although I love my TiVO I plan on switching to Moxi solely because of TiVO's ever-expanding policy of inserting ads in its menus. It's especially bothersome for us PIP users, what with the Pause pop up ad that requires a step to turn it off so that it's not sapping consciousness alongside the active screen. Switching to Moxi feels a bit like cutting off my nose ... thing (because of the TiVO's wonderful user interface and its Guide) but I, and many others, have complained to no avail.

I'm trusting that with a 2-tuner Moxi I won't miss any features I've come to like with TiVO. I do have a good feeling about Moxi being willing to listen to its users about features and bugs; it's reassuring.

All the support here sure feels good.

Kerry

I think it's time to give up.

Or Moxi should refund your money and give you a new one free of charge.

Just got my 3 tuner moxi and moxi mate today and got them set up. It seems that they do download updates to the firmware because while setting up the moxi mate it also downloaded critical updates. Since it doesn't have a drive I'm guessing they must be updating the firmware.

I don't have Fios TV turned on yet so I haven't been able to try too many things yet, but it played back blue ray h264 1080p movies streaming from my twonky server. It handled the DTS sound perfectly (connected via HDMI to my receiver). From the Moxi mate however, connected via componant and stereo cables I didn't get any sound (I don't have a receiver in the bedroom).

The hard drive sounds fine and seems to be working fine. I'll give it about a week before I put in my 2TB drive.

So far the only thing I haven't been able to figure out is how you swap between tuners?

So what seems to be the consensus about the way they show free space? I kind of got used to seeing an approximation of how many hours of HD were left on my Dish 622. Percent used or remaining obviously has different meaning depending on how much storage space you have. I'd rather think in hours, even if it's just an approximation.

Are you going to try the initialization menu or just send it back?

At this point you might be better off just ordering another drive.

You don't by any chance have the 3 tuner in an enclosed av cabinet or anything with poor airflow?

Hi Packetlosss. No, the Moxi is way out in the open, surrounded by lots of air. And remember, prior to buying the three-tuner Moxi, I had a two-tuner Moxi in the exact same spot, connected to the exact same coax. That 2-tuner Moxi ran perfectly. No, my three three-tuners all came to me in the span of just a couple of weeks. It has to be a batch of bad Seagate Pipelines.

I am heavily weighing the option of screwing the warranty and putting in a new drive.

I love having three tuners in a DVR. Love it! And I think it's a testament of just how great the Moxi is (when it works) that one is willing to spend even more money to put in a hard drive that works.

There is no way to swap tuners.

The "Jump" button is the closest you'll get for now. But of course, it only toggles between the last two tuned stations. And you join the program live. You can rewind, of course. But again, there is no way to toggle between the three tuned stations with one button. If you know the stations the three tuners are on, you can manually type the channel numbers on the remote, as you know.

One of my issues is I tend to use the terminology as originally intended... which can conflict with what folks use today. There used to be 2 options, delete the disk directory (initialize) and re-write all sector boundaries (format, meaning low level).

Low level is hard to come by these days, there are a variety of reasons, one big one being that a 1T drive could take a day to do it! I see "format" being used to 2 very different contexts. One is simply deleting the directory, making the drive appear empty. The other is changing the "format" of the drive (i.e. FAT32, NTFS, EXT1 or 3, HFS+).