Originally Posted by jschmidt
No I haven't tried it because there is no way to even tell which DVR you are connected to. The Mates simply display a list of all available channels. I was told by technical support that there is no concept of "pairing" and that it simply looks for available tuners on the network. If there is pairing, it is done under the covers and transparent to the user because there is nothing in the menu system (at least not that I could find) that displays which DVR you are even connected to.
The other thing I will add is that when looking at the available recorded items, the list contains programs from both DVRs. If there was a pairing, it would show only one or the other.
I have two Moxi DVRs and two Mates, and I encounter pairing issues frequently. For recorded content, the pairing concept is not relevant. For watching Live TV from a tuner, pairing does matter. Each Mate is paired with a single DVR. Unfortunately, the paired DVR is not listed anywhere, and there is no easy way to change the pairing. I believe the Mate is paired to the last DVR that was reset on each reset of the Mate. I run into issues frequently because I have one 2-tuner DVR and one 3-tuner DVR. I want each Mate to pair with a different DVR. Periodically, both Mates end up paired with the 2-tuner DVR, which means that I get tuner not available messages. The fix, which takes time, is to reboot the 3-tuner DVR and then reboot the Mate I want paired with the 3-tuner (only after the 3-tuner DVR has come back up).
Moxi has stated they are working on a fix so that each Mate can select, through the menus, the DVR to which to pair. To my knowledge, this has not yet been released. In the meantime, there is one other workaround. One can go to the MediaLink menu and select the non-paired DVR and then access its tuners that way. This is cumbersome and does not change the pairing, but allows a Mate to view a tuner on the DVR it is not paired with. One cannot type channel numbers this way, but can scroll through the menus to the desired channel.
As I said, for a user with multiple DVRs and multiple Mates, I believe the pairing software fix to be of the utmost importance (my wife is frequently the one who cannot get an available tuner,and she does not react pleasantly)