Originally Posted by Robert Duncan
I have had to do this twice, my provider is Charter. Changed the HD and used the 4FP to reinitialize. I then called the Charter 800 number and asked for a 'hit' to be sent and was back on the air in minutes.
Originally Posted by HazelW
thanks for the info. I now have a TiVo and if you replace the hard disk you need a truck roll to re-pair the card since it stores the info on the hard disk. I'm hoping Moxi is different.
Originally Posted by IFLYSWA
Not necessarily (on the TiVo, I mean). There are methods to preserve your settings, schedules and even recordings when you upgrade. I replaced the drive on my S3 without re-pairing...I honestly don't even think I had to ask for a 'hit' to be sent out. Just for future reference, if you are keeping the TiVo. :-)
Differnet cable providers are different, sometimes the "pair" hit works, sometimes it doesn't and your only choice is to have a truck rollout. I know from work.
TiVo and Moxi are obviously different, and alot of people don't know if the pairing information is stored on the hard drive or not, that seems to be a gray area.
IFLYSWA, when I swapped my cablecard from my Moxi to my TiVo, I didn't need anything at first, I got all my channels and it worked perfect, except I fould that my premium channels, ie HBO, Showtime, Cinamax, and Starz would not come through, gave me an error message. I found that the copyprotection was not taking affect and thus was blocking those channels as a result. I called my cable provider, and they attempted to do the same steps the tech does, have it taken off the account, put it back on, and everything in between, and thus no luck. A tech came out, was on the phone for ten minutes while dispatch went through a few redundent steps (which I already went through over the phone, until they found there were codes missing on the account. A few button clicks and presto.
Your mileage will vary, depending on the cablecard brand, cable system and infastructure, and knowelge of the technicians.