Moxi HD DVR - Page 135

I was under the impression that it was always recording whatever channels the three tuners were last tuned to. So there would be no state of not recording ever.

Its true that its buffering live tv, but the power usage has a lower wattage then when it is actively recording a scheduled tv show. I've observed this myself with my UPS's wattage meter.
Here is the findings
Initial startup is 35 watts
Idle is 23 watts
Streaming live video to the moxi mate is 26 watts
Streaming live video to the dvr is 26 watts
Recording video to the DVR is 26 watts

Moxi used to have a side by side comparison on their website of the DVR from your cable company, the TiVo, and itself, but it was taken down for revampment for the Premiere, I believe.

The two tuner and three tuner models are both new hardware, the only difference being the number of tuners, and is the wattage posted above. TiVo HD/Premier era, though the Moxi has a 500GB internal AV hard drive.

Purchased a 2 tuner off of eBay in Aug. M-card from Insight.

Every Wed night/early Thurs between 12 AM and 6:30 the Moxi reboots and I lose all settings (series recordings, Moxi display, etc).

Called/emailed Moxi support. They suggested doing the 4 finger recovery. I could never get to the recovery screen. Support says it is corrupted software and they want $149 to fix it.

Do I have other options?

Damn it >..< I'm sorry to hear this. I wish there was something I could do.

i just bought a used two-tuner Moxi. I have not received it yet but i have a couple of questions:

1. I'm not sure it it has been registered with Moxi yet, but if it has will I have any problem registering it to my account?

2. If I later buy a three tuner Moxi, can one Moxi's stream from the other Moxi like a Mate would do?

3. If I get a cable card paired and then later upgrade the drive with the 4 finger method, will I need to have the cable company come again and re-pair the cable cards?

Thanks for any help.

So there's nothing I can do?

I can only answer one of your questions.

"2. If I later buy a three tuner Moxi, can one Moxi's stream from the other Moxi like a Mate would do?"

Yuppers

ok.
1. No you would not have a problem, simply unregister the device through the menu options.

2. Your question was a little confusing so I'm going to assume your asking if you can use one stream from the two tuner moxi to watch live video on the three tuner moxi? If so, the answer is yes, though I would wonder why since the three tuner has, as you know, their own tuners.
Or, if your asking if you can watch recorded videos off the two tuner moxi on the three tuner moxi, the answer is also yes, though you will not be able to delete the videos off it, or schedule recordings on that other DVR.

3. Most likely yes you would need to re-pair the cablecard simply for the fact of playing it safe in case something goes wrong.

I have had to do this twice, my provider is Charter. Changed the HD and used the 4FP to reinitialize. I then called the Charter 800 number and asked for a 'hit' to be sent and was back on the air in minutes.

Are you sure the Etnernet connection is working? The 4 Finger Press does not work unless the Internet is available on the Ethernet port.

thanks for the info. I now have a TiVo and if you replace the hard disk you need a truck roll to re-pair the card since it stores the info on the hard disk. I'm hoping Moxi is different.

Not necessarily (on the TiVo, I mean). There are methods to preserve your settings, schedules and even recordings when you upgrade. I replaced the drive on my S3 without re-pairing...I honestly don't even think I had to ask for a 'hit' to be sent out. Just for future reference, if you are keeping the TiVo. :-)

Randy

and

and

Differnet cable providers are different, sometimes the "pair" hit works, sometimes it doesn't and your only choice is to have a truck rollout. I know from work.
TiVo and Moxi are obviously different, and alot of people don't know if the pairing information is stored on the hard drive or not, that seems to be a gray area.
IFLYSWA, when I swapped my cablecard from my Moxi to my TiVo, I didn't need anything at first, I got all my channels and it worked perfect, except I fould that my premium channels, ie HBO, Showtime, Cinamax, and Starz would not come through, gave me an error message. I found that the copyprotection was not taking affect and thus was blocking those channels as a result. I called my cable provider, and they attempted to do the same steps the tech does, have it taken off the account, put it back on, and everything in between, and thus no luck. A tech came out, was on the phone for ten minutes while dispatch went through a few redundent steps (which I already went through over the phone, until they found there were codes missing on the account. A few button clicks and presto.

Your mileage will vary, depending on the cablecard brand, cable system and infastructure, and knowelge of the technicians.

Tivo stores the CC pairing info on the hard drive, which is why everyone recommends waiting until after you get your card before you upgrade the HD. There is no gray area here, but some cable providers (FIOS, maybe others) don't enforce pairing.

Yes, ethernet connection is working. I'm still getting guide info, ticker, moxinet, etc.

Getting the 4 finger press to work can sometimes be tricky. I think it's because the firmware code that tries to connect to moxi to run the loader is old and buggy. On a 3 tuner model if you get a blinking left red light after trying the 4 finger press then it didn't connect properly. At this point you have to retry - it will never connect on it's own at this point. If you have your unit open, there is a little button inside on the motherboard that does an instant reboot.

What I have had to do is unplug my router, unplug the moxi, start them up in random order till it finally worked. I should also point out that I have 2 different routers (dlink and actiontek) and I was never able to get it to work with the dlink.

For normal guide and software downloads, connecting worked flaslessly no matter what router I used.

IF you can remove your router altogether it might also help. Just one caveat with this though. Some service providers (Verizon) bind your routers mac address to an ip address and you need to actively "release" it before connecting a different device (or you can call them and ask them to release it). Most routers allow you to release but I don't know of a way to do that with the Moxi connected directly.

As far as drives go, I've played around with many different types. I have not had any problems with Seagate or WD 7200RPM drives.

I tried 2 different WD 5400 Green drives (1.5G and 2G) and BOTH had stuttering issues. After some research, I discovered these drives suffer performance problems when under heavy load.

I have also tried (and I'm still using) a Seagate Baracuda LP (5900RPM) 1.5G drive and it works flawlessly. This or the 2G Model are the drives I recommend. Most of the new 7200RPM drives run pretty cool, but you don't need the extra speed. A 5900RPM drive (or a properly designed 5400RPM one too) can handle over 10 streams at once.

The 4 finger press is difficult physically.

I have a Linksys WRT54G2 and Motorola Netopia 2210. ISP is Bellsouth (AT&T).

Thanks for the info on drives.

The problem is I get no software updates. Diagnostics screen shows Software version: unavailable.

That happened to me once. What happens is if the firmware software gets corrupted it reverts back to a very old version of the software which shows up like that. The Moxi rep I spoke to was able to force an update on their end (selecting update on the moxi wouldn't download anything).

Interesting. The Moxi rep I spoke to never offered to force an update.

Does anyone else have the reboots on Thurs that cause lost settings? I'm still trying to pinpoint the problem. Moxi says corrupted software. They say the operating system is corrupted.

I've read that Linux is embedded into the memory. Does this mean I'm out of luck?

I never had that issue, and I wish you luck dude.

A Thursday morning reboot is common here. It's the cableco hitting the tuning adapter with channel updates. If you have a TA Insight could be doing the same thing, or even just hitting the card with updates.

As to why your Moxi loses settings ... I'd blame your Ebay seller.

The Moxi gets channel info from Tribune Media, like TiVo does. Reboots aren't a good sign.

I just installed a WD20EVDS (7200 RPM 2 TB) green drive supposably capable of 12 video streams (in a three tuner) and I am already having pause problems only two days into use. No way of knowing if it's a hard drive issue or not. I just want to find a drive that works!

I'd rather just pony up the cash for an AV drive, which would fix that stuttering issue that he was mentioning. http://www.wdc.com/en/products/index.asp?cat=7

I'm not talking about guide data, I'm talking about updating the TA with new channels when they go live in the TWC system.

I have had the same problem with a WD10EVDS in a two tuner. I went back to a new ST3500312CS 500gb Seagate. That is what came out of the Moxi and it does work.


The WDxxEVDS is an AV drive. It is on the web pages that you linked above. How do we know what works? Trial and error is fairly expensive!

The WD WD6000HLHX works, but it is $270.

To be silly: Oh, and the $1,500 3.5" 500GB SSD Model Number OCZSSD2-1CLSLT500G works...but who has that kind of scratch to spend?

The WD20EVDS is NOT a 7200 RPM drive. That is one of the 5400 RPM Green drives that I tried and it did NOT work.

It has performance issues when under load. I even tried that drive on one of my pc's and when I bog it down with lots of disk activitity it has issues there as well. It's not a Moxi problem.

Not to be obnoxious, but if you bothered to read my posts (back somewhere within pages 100-115) you will know which drives work and which don't. I unfortunately already did the expensive trial and error with different drives (Seagate and WD). I have not tried Hitachi's or Samsungs.

In any case NONE of the WD green drives 1T or larger work. (Tried the WD20EVDS, WD20EARS and WD15EADS - they all stutter and lock up). Just don't buy any WD green drives.

I can guarantee you the Seagate 5900 RPM drives (1.5T and 2T) do work as do the WD Black and the Seagate Baracuda 7200 drives.
http://www.newegg.com/Product/Produc...-531-_-Product

Most likely the Hitachi and Samsungs will work fine too (any speed). There is just something wrong with the WD Green drives.......

Try calling them again and ask them if they can force an update. I had a similar issue after my 3 tuner rebooted a few months back. The guy I spoke with on the phone forced an update on his end and it then updated the software and worked fine ever since.